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“I am a computer programmer who works from home. One gigabyte download speed is a reality with Greenlight and for a blockbuster price.. I’ve had a wonderful first time experience with fiber optic Internet connectivity and the company’s customer service. I don’t know how I will ever live without this service when I move.”
“We were getting the run around from dishtv. James from all choice connect called for us and got our installation done the next. He is very kind and considerate. I would recommend him to anyone.”
“Kristopher and Babel (I believe that’s was his name) helped me out with my phone. Me and my family have been with T-Mobile forever and it’s great that they have amazing employees.”
“I've had my fair share of problems with Spectrum like many others, but my in-store experience left nothing to be desired. Aaryanna was kind, attentive, thorough, and knowledgeable. Although I only went in for a hardware swap, Aaryanna was just so pleasant and authentic that it turned what was supposed to be a simple errand into amazing vibes for the start of my weekend. People like Aaryanna are unsung heroes of humanity. And if "Spectrum Owner" wants to respond, it should be by saying something awesome about Aaryanna, and not a link for more help. She solved all the issues!”
“We have 7 lines on our plan so I am constantly in need of something. This location is super convenient! I love having somewhere to stop into in person, and Alissa has been so helpful the last two times I have been there! I opened a new line and was transferring someone else's number from Spectrum to my Verizon plan. It wasn't working at first and Alissa gave me her number when I left the store to make sure to follow up with me and see it through. She was so thorough and helped until the issue was resolved. The second time I went in, my husband's phone had just stopped working. I went in to upgrade, I was paired with Alissa again, and again, it was an amazing experience! She's top notch for customer service! I have to go in today for my daughters phone and I'm hoping she's there! Everyone in this store is really friendly both times I've been in. They all seem knowledgeable about the phones and the services.”
“I had amazing customer service from Briasia a few weeks ago when switching from Spectrum to T-Mobile. There were several problems (no fault of hers), and she was calm, cool, and the utmost professional start to finish. A few other employees and her manager also lent a hand a different times, and they were all knowledgeable and worked well together. The whole store had a good atmosphere. At a time when customer service is hard, if not impossible, to come by, I was very impressed! It took several hours from start to finish, but Briasia made sure the job was done completely and correctly. I can't remember the last time I had that kind of customer service. Thank you, and keep up the great work!”
“Navaid Khan is very knowledgeable and patient with customers. He was so helpful and explain details when I asked questions. I am always impressed with him when I visit this store.”
“I made it staff! Full of knowledge that they can impart to you! A special shout out to Tanya for guiding us through the whole process. And also to Keaundre! Thank you for all your help and support!”
“so - we went to T-Mo on Jeff Rd / Marketplace Dr. They were TERRIBLE!! The salesperson couldn't be LESS interested in what we had to say (another review), so we went to the Brighton location. WHAT A DIFFERENCE!!! Lemme tell you. As soon as we walked in, we were greeted warmly. They took the time to explain ALL the features of the plan and really spent time answering ALL of my questions. Their patience and understanding was second to none. I would HIGHLY recommend this store for all of your T-Mo needs. Can't say ENOUGH good things about this crew. We were there for over 2 hrs, porting phones over, and they were very patient with all of the juggling we needed to do. Love the service, with no issues. High speed data is STUPID FAST! If you're interested in going pink, come to THIS location!! They are an AUTHORIZED retailer - don't go to the other places that are jokes.”
“When we had trouble porting our phone numbers from Verizon and activating our new sim cards over the phone we went into this store 30 minutes before they were supposed to close and Francis saved the day. She was so patient, kind and helpful!”
“I don’t remember his name but had a younger 28 year old man who helped me and he was amazing! I had just moved into an apartment and I had already visited 2-3 other stores with no luck to get a router or modem, but he hooked me up with them both, helped me call Spectrum to get me set up, and made sure I left without a single question. They really care here!!”
“Nysys is such a great company! Paying much less than I was with spectrum with much better service! They are a hidden gem that I wish I found out about earlier! Definitely recommend using them !!!”
“Agent was very helpful, though my issue wasn't resolved and I will sign with a new service simply because the call center rep aren't capable of doing their job.”
“Greenlight sent a Lantek technician to install the inside portion of our high speed fiber line. He arrived in a snowstorm as the electricity went off on the entire street. No matter; he got to work sussing out the situation and prepped everything just in time for the power to come back on. He was friendly yet professional, funny and informative. In spite of the snow drifts and the snow falling like crazy, he was careful to keep his feet and the floors clean. Very happy with the work and with his advice on a router purchase.”
10 AM - 8 PM
60 Square Dr, Victor
Internet Service Providers
“Jonathan is awesome at this location. If you know what you want done, Jonathan will get you in and out. Expect a reasonable wait time. Shout out and thank you, the employees make the company.”
8:30AM - 11:30PM
1077 Michael Dr, Webster
Internet Service Providers
“Called on February 26th
Service installed on March 1 ontime
I've had no outages so far
I had no issues.
Thank you frontier.”
“After a very annoying 4.5 hours dealing with customer service and billing via telephone this morning, and being given the run around over an online order I placed that nobody was able to find or give me any info on, I walked into this store incredibly frustrated.It took the guys two seconds to find the order and let me know what was going on and attempt to help me. While I did not end up with the device I wanted to purchase, and am a little frustrated that the online rep gave me some bad information, the employees at the Holt Rd store were great!Edited: I have since found out that the financing issues were due to someone I spoke to on the phone voiding a payment but not my order, so my account appeared to be over my financing limit. However, with the order canceled, I should have been back UNDER my financing limit and able to make the purchase. So just a fail all the way around. I still rate the store 5 stars because they couldn't possibly know the entire rigamarole that was done to my account before I got to them.”
“I would like to thank Shelby for all her assistance helping me resolve a billing issue that had taken over 2 months. She took the time to call the billing office with me present.
Her customer service was excellent.”
“Purchased a phone a few months ago. Went back and traded up for a Galaxy S24. My guy there was amazing. He transferred everything. Kept my same number and programmed my new phone and made it work and sync perfectly. Processed the transaction. It was a pleasure working with him because he was an expert and professional and fun. Usually buying a phone that expensive is a challenge but it went smooth. My trade in saved me $700.00 and the balance was deferred for two months. Card transactions only no cash. Go there. Corner of Culver and East Ridge Rd. Plaza. :) great phone !!!”
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“The best spectrum on the on the planet. Brett and Torjhae are the pros!!! They are extremely professional courteous and knowledgeable. Thank you again for everything. I highly recommend this place. Hands down the best”