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July 2024 by Amy Mendrinos
Absolutely excellent customer service from Andrew!!! He helped us find the best plan for us as well as help us with an international plan. He even helped us consolidate our perks! Overall, extremely happy! Thank you Andrew for your professionalism!
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July 2024 by Walter Law
They just get everything wrong. Be prepared to return multiple times to correct mistakes made.
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July 2024 by Marcia Hyde
Excellent customer reps
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July 2024 by R Rosaly
Everything went really smooth. Very professional staff . Got me out of there fast.
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April 2024 by Marilyne XO
Great store, great service. I upgraded my iPhone 12 Pro Max and got my iPhone 15 Pro from here
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January 2024 by James G
I was helped by Dominic, he did an awesome job hooking up my new phone and setting me up with the right plan for my family, he really knows his stuff, great guy.
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December 2023 by Tiffany Macartney
An associate was quick to greet us and took care of everything we needed. We purchased a two new iPads, an apple watch, and a new iPhone. He figured out the best deal economically where we turned in the watch and upgraded the plan. We got one iPad and the watch for free. He even added our Netflix and Hulu/Disney+ accounts to our plan to save us money every month.The only downfall of the store, and this is every time I've ever been there (over the course of 5 years) is the store is SO hot. They need to turn on the AC.
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December 2023 by Tim Dugan
No one at Verizon can support FIOS. I have been having trouble with 1VZ ID and cannot add my FIOs account I’d to my Verizon. Now my FIOs is going away and I cannot mange my account on the app. I have an open ticket for over a month and no reply. Wireless says it is a FIOs issue and FIOs says it is a wireless issue. I am tired of the finger pointing and will leave both accounts soon as I am tired of this Verizon 2 step nonsense. Finally figured this out. A lady on the pro line was willing to work on it. Took way too long and I will never use the chat support again
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November 2023 by Ulises Aviles
Came in to this location because I needed help sending a phone back .. both Chris and Matt were extremely helpful , even though they couldn’t take my phone because they are cooperate … they explained to me that I had to send it back my self & help me out getting a shipping label and they even printed it out and boxed it for me !Highly recommend - customer service was ABOVE AND BEYOND EXPECTATIONS
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September 2023 by Joseph M.
Aggressively unhelpful. From being ignored by multiple employees to a manager who tried to explain to me the concept of inventory - this place is just the worst. Wouldn't it be wonderful if the people who worked here actually wanted to help?
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August 2023 by Debra Simmons
I need a new carrier. No one cares. You are just a number.
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August 2023 by RTM “obdewl'l X”
Celeste and Christian are both helpful and super intelligent
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April 2023 by evan garcia
Christian helped us today at the store, he was so knowledgeable, attentive, patient with a good attitude my mother’s questions where answered and supported he really made this experience awesome,
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March 2023 by Alexia Misso
Look for Christian, he's very helpful and knowledgeable. He gave us honest opinions while my husband and I were there the last two times. He listed out the choices and helped us make the right decisions that suit our needs.
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January 2023 by Salvatore Spatafora
I placed an order for a Pixel phone for in-store pickup. Not only was Nais nice enough to help me activate it but was very thorough and helpful without making me feel rushed. I highly recommend this Verizon branch. No pressure and great customer service.
