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“Never had any issues at Centerport PO. Always friendly and helpful. My mail is always delivered timely and special requests are taken care of efficiently. Thank you for your professionalism and service.”
“Small Post Office and Understaffed it seems every time I go there. Which is fine...its OK. There is always an older women there with short hair. Positive attitude and pleasant no matter how ignorant, arrogant and/or inpatient people are. SHE IS THE MVP!Also I have had issues with packages in the past not getting there when they should as of lately (understandable consdering the times) and tacking information not being updated on the website. I call the store with tracking info and they go above and beyond calling plants to find out where the package is and calling me back with updates!Staff at this store A++++ lucky to call them my local/home PO.”
“The best service I have found in this state, the lady speaks little English but enough to help. Very good attention and patience for someone who does not speak any English.”
“I've never had an issue here. Mostly just drop off packages. I appreciate that the dropbox is always working, there are a lot of usps places that have it fill up and get locked, then you have to go on line. I did go on line once or twice for mailing things and the employees were always helpful and courteous.”
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“The manager is always helpful. The staff is fast & friendly.
So The USPS itself well they can use a major change but the open at the local post office great.....”
“Who goes to post office anymore but sometimes you have to I’ve been here to drop aparcels for Amazon and mainly we’ve been here for the kids passports. The staff here was very friendly with us when they did the passport application. pictures always take time so you have to go through the pain of taking the pictures again and again and again, but They were very patient with us. My children are blind some of them and it is hard to position them for the passport pictures but these people were very cooperative and I’m very thankful to them.”
“I'm constantly reminded that I should always come here any and every time I go to the Smithtown location.Never once have I had one single issue here in fact the service here is always very respectful and they go out of their way to be helpful and friendly. If you go to Smithtown you will most likely be greeted with the exact opposite service. Do yourself a favor, don't go to Smithtown.”
“Great people at this location! Very quick, professional, accurate & friendly. I've been coming to this location for 20+ years and have never had an issue.”
“I can't say enough about Susana at this location who went way above and beyond helping me with a critical situation. An error was made in addressing a package when someone moved and some very important documents were lost. Susana took control of the situation in an expedient, patient, caring and professional manner. It was amazing that in a facility which handles so much mail every day she was able to locate the package and promptly get it to its correct destination. Susana was humble and acted as if she did it every day and just shrugged it off. Meanwhile, on the other end of the phone all I could think of was Superwoman. I hope that this is put in her employee file and at her next review is remembered. I also hope she is considered at the next review for employee of the month. She certainly has my vote. Thank you again Susana. You will always be the Superwoman of Smithtown to me.”
“I can't understand the negative feedback from others, but I find Northport PO staffed by the nicest and helpful window clerks. Sure, every now and then there's a line of 5 or more - just wait. It's something people are capable of doing.
If you people hate this place so much, go to the UPS Store and get charged 5 times as much. (They have lines, too)”
“Personally, I love this post office. The two women who work at the front are always so helpful, even after I ask them the same questions about postage over and over again lol.”
“Never had a bad experience here, but witnessed may problematic customers that give these wonderful workers a hard time. Kudos to their professionalism. This is my go-to post office in this area. Thank you always for your help!”
“I don't think the problem is with the Post Office workers. I think the problem is with the customers who flock to this location overwhelming the staff. Especially those who go there for things other than mailing a package/letters or getting money orders. There are plenty of other avenues to buy stamps, get passports than waste the time of these fine people. We need this location for important tasks instead. Those who want passports can go to public libraries, other government offices as well. Do some critical thinking for once and improvise.”
“Large Post Office with a very large parking lot. Roomy and comfortably air conditioned inside. Two tellers on duty, and the line moved quickly. Our teller was polite, knowledgeable, patient and friendly. All free boxes and envelopes were packed in abundant quantities. Post offices boxes available. An efficient location.”
“The women postal clerks at window were nice and were helpful to me with answering my questions. The Supervisor Chris helped me one day to get my mail to my door when I was feeling sick and in pain. Thank you.”
“I don’t know why people are beefing with this post office! I think it’s nice and the people are friendly, very efficient package drop-off experience. No complaints!”
“Love coming to this post office, easy to get to, and very polite and helpful staff. Lakshmi in particular, is a very resourceful and helpful staff. She explains everything in detail (had a international shipment to do, and it was my first time sending one), patiently, and does a amazing job. To me, they care and do an amazing job. Thanks guys. You guys are my go to PO.”
“I just wanna say, this place and the employees there get a bad rap. They're understaffed but they still do their jobs well. I've never had any problems with any of the employees at this location, and in fact they're often very polite and helpful with me (maybe because I don't childishly gripe to them about every little thing but hey, what do I know?). A few of their regulars have gone above and beyond to help me with international shipping before as well. These people work hard, and they do a better job at it than UPS or FedEx, that's for sure. So thank you to the employees at this location. Thank you guys for actually caring even when your customers don't.”
“I just had a wonderful experience via telephone from Indiana to Brentwood, NY post office. Postal worker, Nick, there should be more like you in the world’s workforce. Not only did you go beyond for a postal customer but were knowledgeable, courteous and kind. And thank you to the kind carrier that also went above and beyond. Kudos to you both! You deserve a raise!!! Thanks again!”
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“I always ship my packages from this location. I have never had a problem. Great staff and Great service. Sometimes there is a line but, it goes quickly. There are plenty of parking spaces in the lot.”