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“Just happened today, and has happened in the past so now I’m gonna post about it. Anytime I need help in the Massapequa location, someone is available and knows what I’m looking for and where it is. Always a good interaction at check out too! Great customer service! Keep it up kids!”
“My boyfriend lives at this store - they have items that large corp. do not. We had to run here quick today and as always, the customer service is top notch, intelligent & will do custom orders if need certain parts. Support your mom & pop shops! They go out of their way for you. I have been here probably 100 times but this is what we bought today and took maybe 3 minutes tops. Fast, smart, efficient and good prices.”
“had nysdoor do my bathroom enclosure last year and they were top notch.Jane in the showroom could not have been more helpful and the mechanics that came to measure and install the unit were professional and the job was clean and perfect. If your looking to redoor your shower or bath enclosure givethem a call youll be very pleased.”
“This place is amazing! Because it's beautifully designed and organized. They have everything you can imagine (and more) yet doesn't appear cluttered. The staff are mostly older people that know and care about their products and customers. When I first walked in, I felt like I had come from a time machine and was experiencing a store setup like they were in the past, in a small town. The staff was genuinely friendly and interested in my project.”
“I have been going here for 13 years for all my home needs and DIY's!I've never been to a store where everyone wants to help! They don't point the finger to where something is, they go right to the spot and show you options!Yesterday I brought my chainsaw to see if they would help me put the jammed chain back to its place. With open arms they spent some time to help me out!!!So thankful from the bottom of my heart!They are all so knowledgable helpful!I highly recommend this amazing place of business and I feel lucky it's right here in my area! ♥️”
“Went for bird food (on sale) , some hose repair items and Round-up, everything was where I could find it, never have any problems locating things, and if I need help, everyone is happy to steer me in the right direction. Love wandering the aisles though, always find something new of interesting. Love this place!”
“Last time I was there was over 20 years ago when I last had a boat!! That was until just recently when I bought a new boat!! Freeport Marine hasn’t changed a bit in all this time. Same friendly service!! Although I thought I’d see Irwin behind the counter, they told me he moved to Fla!!”
“Very large local hardware store. Big parking lot. Store is fairly well merchandised but due to its size it seems kind of empty when you walk through it. One cashier, which was sufficient. A few employees on the floor to help find items. Large displays and case-cuts throughout. Very clean, well lighted space.”
“They usually have what you're looking for and they're very helpful. Prices are great and it's 100% more convenient than wasting hours in the big stores looking for a box of screws or other small items. Great place, knowledgeable staff. Love Barney's Hardware...”
“Great job by the manager Sophia and
cashier they gave me my military discount,had their special helper carry my stuff to the car,tried to give him a tip but he kept on saying something I didn’t understand till later,I’ll definitely go back”
“Staff very attentive and professional. We'll organized merchandise. If a Staff member doesn't work in a particular department they take the time to help you and doesn't walk away like some other home improvements store. I would definitely recommend this store.”
“I go to this hardware store often and I always find what I'm looking for. The employees are very knowledgeable and customer friendly. I would definitely recommend this business.”
“Very helpful staff. When you don't feel like going to Home Depot, I find that ace is quicker and basically have similar products. Prices at Ace are competitive and sometimes with sales less expensive.”
“A great deal and valuable tool was added to my toolset now ❤️ Harbor freight sells the best drywall sander 9 ‘’ was really worth it, also big thanks to Lisa/Liz she was very helpful and I love her big smile and attitude and vibe are perfect and I was actually in a long line asking for vacuum bucket kit if they have she goes” we carry it want me to grab it for you, you can just stay in the line” I couldn’t thank her enough…. A real and authentic customer service that’s the role-model also big thanks to WARREN at the cashier caught him right before catching his lunch break ????????”
“Great experience with in store pick up!Felt like walking into an old world hardware store.The gentleman in front was great and even helped me to my car. I was in and out in under 5 minutes.”
“Great location, more organized then some of the other stores and the staff here are always helpful locating an item or retrieving things stored in back or on the high shelves”
“Rain dew is a great local store that remind you of the old-time Woolworths. They seem to have a little bit of everything you can get candy, hardware, yarn, toys.. they have it all. Prices are great for a small local store. They even have a pharmacy. It’s great to shop local and support business in the area.”
“Great marine hardware store. I was looking for a certain bracket that I couldn't find online or anywhere else and they had it in stock. They were very helpful and knowledgeable and carry a large variety of other quality hardware. Fairly priced too.”
“The five stars is actually going out to a worker, I think he said his name is Isaiah. Very tall slim guy. He brought the giant garbage can I bought out to my car in the freezing cold today and stayed out there for 10 minutes while trying to get it to fit in my car. I would have been completely stuck without him! Thanks, dude! You deserve the accolades!***It's now April of 2024 and I find myself leaving another rave review for this Ace Hardware. This time it's because I bought something online that the house REALLY needed, but couldn't leave my house because my mother is bed ridden, not well, and for over a week I couldn't find someone appropriate to safely watch her so I could go pick it up. When Ace called me because they wanted to remind me that I had a product waiting, I explained my situation and asked if they could please just hold it a little longer. The next day, my doorbell rang and an Ace employee had their hand outreached to me with the product and a smile. I was and am floored. This is the old timey kind of customer service from my youth and not usually seen anymore. Thank you to whichever employees were involved in that whole resolution. :)”
“There’s no place in Port compared to Alper’s in treating customers like family, supporting the community, and providing service with a smile. It’s what comes from a dedicated multi-generation, small town family business. We keep going back because they care and go out of their way to help. Thanks Alper’s!”
“I’ve received outstanding customer service here everytime I’ve need assurance with either a home improvement project I am working through or for something I purchased that I’m needing assistance on. Billy was of enormous assistance to me recently working out finding the exact right Andersen part I needed for my window. I am so grateful for his help. The best place to go to for home materials—never disappointed.”
“These stars are for Patrick, who has helped us on two separate occasions at this location. Each time we’ve asked him for help, he’s found us a solution - sometimes a more effective solution than what we had initially planned. Wanted to leave a review to say thank you!!
Also, shout out to Kathleen by paint. She was so friendly and worked hard to get us what we needed. We appreciate your help.”
“Living in Great Neck, I visited Ace and three nearby hardware stores, but I couldn't find the pull down hose named NEOPEARL that I needed, so I suffered the inconvenience of not being able to use the sink. I read on the internet that I could get parts in Ferguson, so I drove 20 minutes this morning, asked the clerk, and was given a note with the address of this store. The store clerk told me about the store's long history and smiled kindly. I want to visit again next time when I need to replace plumbing or shower parts.”
“I have been going to Millers for 37+ years. Obviously, that alone, says something. Stuart & his son Michael, and the rest of the long time staff, are all wonderful. Pretty much whatever you need is there. Old time " service with a smile" AND they actually appreciate your business, unlike the big box stores. If you haven't discovered Millers it's time you did & if you know about them,,,support them with your business. You will not be sorry!! A great local merchant.”
“The number one lumber and supply in the entire United States I'm a general contractor these guys are the best I buy from them all the time you must check them out.”
“What a wonderful place. I called to see if they carried brown mulch, spoke to Mark and said they had plenty..I needed 18 bags. When I finally got there, Mark was so very polite and courteous and took care of me right away. Drove to the back of the store, and this young woman, Katelyn was all set to load the car . All 18 bags..I felt so bad that a young woman had to do this..Let me tell you what an amazing, awsome young woman she is..She picked up each bag, put it in the car, made sure there was room for all of them. She worked so fast and was so sweet about it..not a complaint out of her. Katelyn is a true asset to Ace and I truly hope she is acknowledged for being such an amazing employee there..Very satisfied customer here..Thank you Katelyn and Mark”
10AM - 2:30PM
406 Jericho Turnpike, Floral Park
Hardware Stores
“When in with a project they were very very helpful the pricing is very good and they get you in and out no long lines and anytime I needed anything ordered they got it wish they had more mom and pop stores like this”
8AM - 7:30PM
329 Nassau Rd, Roosevelt
Hardware Stores
“The owner has been a fixture in the community for years . He is very knowledgeable and helpful. His plants and vegetables are great. Our family trust him completely for all of our gardening and hardware needs for years. He has a proven track record. I recommend him highly. Please take a chance. You won't be sorry.”
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“Needed a 6.5 mm hose to bleed my ninja 650 brakes. Went to autozone and Petco (they have fish tank hosing) to get 3/16th hose but it was too small, checked harbor freight and Walmart. Neither had it. Or it was out of stock. Got it here. Exactly what I needed thank you so much”