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January 2024 by Jessica Mae
This used to be the only salon that I would go to, but now I think it’s time to find a new one. My visit started off with the owner running late being about 30 minutes behind. I was fine with that, stuff happens. She asked what I wanted to do and I told her I wanted just a healthy trim. We agreed that would take about 2 inches off for it to look nice and I was okay with that. However I did NOT give her permission to cut about 5-6 inches of my hair off, she decided to do that all on her own. I feel violated by what she did. I did NOT want majority of my length cut off. When all was said and done my almost waist length hair was resting a little below my shoulder. I was in such shock I just paid and left to get out of the salon. I tried so hard to be okay with it and told myself it will grow back, but I feel so ugly. I’ve been growing my hair for the last 6 years. I’m disappointed to say I don’t think I’ll return. I was already nervous to let people cut my hair and now I don’t trust anyone to touch it. A little more than a month later I still feel ugly when I look in the mirror. I wear my hair up a lot now when I usually used to wear it down. In the end she didn’t listen and she just did what she wanted with my hair instead of what I asked for which was a trim, not a massive hair cut. If I could go back and cancel my appointment I would in a heartbeat.
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July 2023 by Gail Meyers
The nicest people work here. Today I had a pedicure with a very talented kind woman. I only remember Julie’s name who has done a wonderful job on my hair in the past. It was so refreshing to see people treated with such compassion.
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February 2023 by Gayle Lester
Julie was fantastic. Andwered my questions about a problem I am having.
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May 2022 by Emmy W.
Thank you Elaine!! After a horrible, traumatic, botched color job, Special Effects saved the day... and not only that but did it in record time as this was last minute! This salon has been a staple in the community as long as I've been alive. The women are kind, honest, and EXPERIENCED. As always the place was clean and well kept. Was a pleasure coming in.
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December 2021 by Anthony Diaz
Excellent service and attention to detail. Definitely will return.
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April 2021 by NASA1
Best haircut in town (men and women ) , ask for Brooke she kills it
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October 2020 by Rachel Colonomos
Extremely rude people.
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August 2020 by Sheila Rainbolt
I got my haircut there years ago, and it was one of the best cuts I have had. The staff is friendly and down to earth.
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July 2020 by Mona M.
Special effects is wonderful and I highly recommend it. Recently, I worked with Elaine and she was amazing in turning my long drab grey/dark brown hair into beautiful lustrous blond. I've gotten compliment after compliment! In addition, the salon is squeaky clean and it appropriately safeguarded for COVID 19 and that is very important to me. The staff and owner are professional, courteous and efficient. I give it the highest rating
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July 2020 by Susan C.
I had a pedicure there and found Margo to be excellent. However there were not enough COVID precautions, for example, they said they would take temp upon entry, did not; owner wore clear face shield without mask ( CDC says insufficient protection for others), and she spoke loudly out loud about taking enough precautions, saying if some people were unhappy with her precautions, they " should not come to her shop, just stay home and wrap themselves in Saran Wrap", etc. This did not make for a comfortable experience although I would highly recommend the technician who did my pedicure.
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June 2020 by Alison Foy
In uncertain times it is a 100% Certainty you will feel amazing and feel safe! The salon was great getting my first cut after quarantine and I sure needed it! Thank you Elaine Hayes!
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December 2019 by Wilco
Professional, reliable and friendly!
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August 2019 by Sally Gorsky
Highly recommend! Great hair salon in East Hampton! Clean, friendly staff & great blowout which lasted for days!!
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January 2019 by Maximillian Ward Osborn
Get my hair cut there every time. Everyone is friendly and does a really great job, and I love the way I look every time I step out.
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August 2018 by Mary M
Thrilled to find knowledgeable hair stylist at reasonable prices. Switching from NYC to East Hampton.