“It is a nice new post office. I like going there and I always had good experience and the location is convenient for me. People working here have always been helpful.”
“Came in to ship an expensive package and Jay helped me extensively with packaging and the shipping process to make sure my daughter received it intact. Thank you”
“Samantha at the desk was so welcoming and provided efficient service. The wait wasn’t long at all and I was able to ask questions without feeling rushed. Also, this office was extremely neat!”
“Mary at this location is extremely kind and helpful. I ship packages often and she is very patient and went the extra mile to ensure I understood all of the shipping options. The team who picks up package request is also incredible. Such a great service and it’s much appreciated!”
9AM - 4:30PM
475 Albany Shaker Rd Ste 9, Loudonville“Tyron was a huge help trying to track a package I was sending. He went out of his way to figure it out. Tyron is worth his weight in gold. 5 stars for him but 4 stars in general because this location needs more help.”
“I visited this post office recently. It was in the afternoon, the weather was beautiful, and I just had to write this review due to the incredible customer service I received. Sue was extremely helpful, kind and went out of her way to answer my questions and help me understand what I needed to get my packages delivered. Personally I would not be happy if I were stuck inside on such a nice day but she had such a gracious demeanor while going about helping customers that I wanted to leave a review. Hossain who was working with her was also helpful and I am so thankful for their hard work. I am also thankful for the extended hours at this location (open Saturdays late and also on Sundays), which they make possible, and hope they are not taken for granted, and that they get recognized for what they do.”
9AM - 5PM
392 Feura Bush Rd Ste 700, Glenmont“I've been regularly using this post office for the past few months due to working nearby. The staff working here are always kind and more than happy to answer my questions about how to ship items to ensure they arrive properly and promptly. I now purposely avoid other less desirable post offices near my home to go to this one instead!”
8 - 11:30AM 1 - 5PM
10 Fairgrounds St, Nassau“The person at the desk,Nancy, is one of the most kind and helpful people I've met, both with info and assistance. And she approaches every customer with that.”
8:30AM - 1PM 2 - 5PM
85 Main Ave, Wynantskill“Brad is the man - bottom line. For those of you who do not agree, go mail your garbage elsewhere and leave your welfare checks at the desk - you don't deserve them anyhow.”
9:30AM - 5:30PM
1475 Western Ave #51, Albany“I really have nothing bad to say about this post office, even if I tried, which I think many people do, just because of the stigma the phrase "US Post Office" is commonly associated with. I get it. I've been to plenty Post Offices in my life to feel the same. This place, however, really is different, and special. Why? Well, maybe for me because it is hidden in a popular strip mall just minutes from my work. That means not only can I take care of postal stuff quickly at lunch, I can also grab a bite and still be in time for my 1:00pm meeting. Also, I don't know if it is because of the location, or that people just don't mail stuff any more these days, but there is hardly ever a line.It is a tiny spot, not like the Post Offices in Down Town Albany, but it still has everything, and the Postal Workers at the counter are always pleasant. My favorite thing about this post office, is that they are open Saturday until 5pm. That is always nice when I need to take care of some mailings on the weekend. You won't find many other post offices open all day Saturday, which leads me to believe many more people appreciate and use this location. And, like I said, if going on a Saturday, I always pick a nice place to eat in the plaza, which has many.”
“Went in yesterday to ship my gifts for operation Santa. The woman at the counter ( I didn’t catch her name) was incredibly patient and helpful despite being unfamiliar with the process. This was one of the best post office experiences I’ve had anywhere.”
“Went to day to get some money orders, was presently greeted by Conner; what an awesome kind person. Such an uplifting attitude super funny and super kind. I wish I lived in Albany so I could see him once a month. Till next time Conner I wish you the best!”
7:30 - 10:30AM 11:30AM - 5PM
1155 Rte 9W, Selkirk“I love this post office. I’ve used it for over a year now, and have never had one issue. Always received super nice, amiable service, and our mail carrier is super sweet. It’s hard to work in a short staffed environment, but I’ve never heard one complaint from the workers. They are exemplary employees.”
9AM - 4:45PM
240 State St, Albany“ITS DOWNSTAIRS IN THE GRAND CONCOURSE!!
many people see the old USPS building when they arrive to this location but they don’t seem to know about the main concourse underneath the egg and Albany center! The USPS office is open to the public, I personally went there today.
You may see a photo of a brick rectangle area in the reviews, those are stairs to the concourse.
Elevator is through any building around the egg. They all have access to the underground Concourse.”
8:30AM - 5PM
400 Broadway, Troy“I would like to thank Desire for her help with me and my son getting our passport and passport photos today. She was very patient and kind and even was able to accommodate my religious request. She went above and beyond and our family really appreciated her. Thank you Desire to be kind !!!”
7:30 - 10:30AM 12 - 5PM
108 S Main St, Castleton-On-Hudson7:30 - 11:30AM
96 Main St, Coeymans6:30AM - 5:15PM
747 Broadway, Albany“I am always rushing to get to the Post Office before it closes, and the employee working at this time has always been helpful and nice. It’s a small place but gets the job done!”
8:30AM - 5PM
71 Terminal St, Albany“Post offices usually get a bad rap and I too have had troubles in the past but the two women at this branch were friendly, helpful, and fast. I was picking up an international parcel as well which is notoriously difficult to handle. Credit where credit is due.”
“Soooo I went in yesterday trying to do a passport application and was a bit miffed because they told me it was by appointment only - I explained to the ladies at the counter that I had been trying to call to ask that very question for several hours and nobody ever answers. Anyway I left, made an appointment online and went back in today fully prepared to write an awful review. The process was very swift - I made sure I had the correct docs which always helps and the ladies were polite and professional.However while I was waiting a woman came in to ship something to CA, was advised of prices and shipping times, got what she actually asked for and then started pitching a fit - a complete Karen. She made it very clear she was reporting the woman Coleen and blah blah. After watching this, there appears to be 2 women working there - underpaid and understaffed I would guess so perhaps next time, maybe cut them some slack...I know I will.”