Internet Service Providers near East Greenbush, NY

“I was a customer of Verizon since its inception and felt as a Senior they could've offered me more on a limited income. They didn't and the cost simply got to high and my service dwindled. Switching to Spectrum is a test. They offered a wonderful plan at a price i can afford, new phone, unlimited, and trade in value on my old phone. We'll see if they stay true on their promises.”

“I met with Vincent this morning who provided excellent customer service. He had me in and out very quickly even while assisting another customer at the same time.

Thanks Vincent!”

“My husband and I received an offer in the mail for Dish TV. We had been unhappy with the cost of our DIRECTV. We called Hi-Tech Advisors since they offer Dish and are a local family-owned business. We are SO glad we made that call! Joyce, Jesse, and Paul offered us a great experience!After speaking on the phone with the very helpful and knowledgeable Joyce, we decided to make the switch. We went to their office in Ravena and sat down to talk. They felt that we could save $50 per month on satellite. We noticed they are also a T-Mobile dealer. It turned out we could save $65 a month by making that switch. Not easy since we were with AT&T since the 1990s. However, we were able to get two free brand new i-Phones by trading in our old phones with their assistance along with "top tier" service. Plus, T-Mobile is giving us Apple TV and Netflix at no charge. We are saving about $22 per month on Netflix and looking forward to seeing what Apple TV has for us since we are not currently subscribers.In the office, we were talking about all the technology solutions Hi-Tech Advisers offers and it turned out they also have TVs and computers. We were looking to replace our Living room TV for over a year. We just were not looking forward to getting it from a “big box” store. Hi-Tech Advisers had a 55” Sony at a very “sweet” price. We asked if they could mount it on the wall. “Of course!” was the answer.A few days later, Paul and Jesse came to install the Dish TV and deliver our new TV. Paul immediately realized that our wireless did not strongly project throughout the house. It was highly inconsistent and had low upload/download speed away from the router. He suggested a solution. We more than tripled our Internet speed throughout our entire house. Amazing!Hi-Tech Advisers solved our satellite problem, and helped our cellphone and wireless situations, plus they sold us our new 55” TV! They saved us over $140 per month in expenses. It blows me away that such a highly-skilled and personable team is right here in Greene County competing with the “big guys.” We are thrilled to have them nearby for our technology needs! We highly recommend Hi-Tech Advisors!”

“My grandmother and I came in to transfer from a whole different phone service and TC was a huge help! She was able to answer all of our questions, she made the whole process so quick and easy!”

“This T Mobile Store on the 2nd Floor in Colonie Center has always, every time I go there, gotten me out of phone problems and fixed my phone. Their two employees , namely Gazelle & Ian work through all my phone troubles. Explain every question I ask in detail. They are determined to fix my phone. When I go to other T Mobile locations, they don't give any effort in getting me out of my phone troubles. I have been to T Mobile in colonies center, 2nd floor several times and they are always so polite and so helpful. Even when they are swamped with customers they do not rush. I will always go to this location when i have phone issues. I will always hope they are working there, unless they get promotions, which they sure do deserve. Don't want to get too corney, but they really do go above and beyond and make sure you understand the problem in case it should do me up in the future.”

“Jason and Christian provided exceptional service. They patiently and with friendly good humor sought to solve a number of problems we were having that proved to be hard to solve, but they came up with a great solution for us. At one point a number of customers started coming in and they, as a team, seamlessly handled the new walk-ins and did not forget about us. Great experience!”

“For 6-7 months we had issues with our billing, where the rate that we were getting charged was more then what we were quoted while starting our family plan with T-Mobile. Months and months of phone calls with customer service, going to stores in-person, and being promised that it will be “fixed” on the next billing cycle only to be charged the wrong rate again and again. Finally we walked in to this specific store. Dennis took it upon himself to solve this issue for us, he made calls and contacted higher ups. He had this issue fixed in one day, and even gave us a follow-up call. He went above and beyond to make this right, and we appreciate his help. Thanks to him, we will keep our family plan with T-mobile instead of moving to a different provider.”

“The owner of this shop, Bines, is so wonderful. From the moment I came in he gave me a warm welcome and fixed my phone in only 20 minutes. Fast and friendly service, I will always come back to him when I need a repair. He gave me an amazing deal on fixing my iPhone Pro Max 11, he's very affordable and is so good at what he does. I love this business!”

“I have to say, as much as I hate Spectrum and can commiserate with some of the other comments on this, our East Greenbush store is fantastic. Especially Brianna - She patiently helped us out when 3 other customer service reps either kicked the can down the road or flat out told us there was nothing they could do. So nice to run into a caring professional in this day and age who truly takes pride in a job well done. Thanks again Brianna.”

“A well-known company, an upscale center in the complex, abundant parking, a tidy and clean branch, smart young people, and fast delivery.
I came to them with a device that I purchased from another branch, and Joshua solved the device problem and transferred the data
Thank you from the bottom of my heart and gratitude as big as the sky for the good reception, the gentle treatment, and the solution to my problem”

“Miracle workers. Started classes at HVCC yesterday and dropped my phone- totally bugged up my SIM. I walked in today and within ten minutes my SIM card was replaced no charge. I don't know the workers names but two nice gentlemen in there were extremely helpful and kind to both my father and I.”

“I recently had the pleasure of experiencing outstanding customer service from Matthew Thomas at Spectrum, and I am compelled to share my positive encounter. My elderly mother encountered some issues with her Spectrum account, and Matthew Thomas went above and beyond to assist her with patience, empathy, and a solution-driven approach. What truly stood out was Matthew's proactive approach to problem-solving. Instead of simply addressing the immediate issue, he took the initiative to assess my mother's account comprehensively, identifying potential areas for improvement and offering practical solutions to enhance her overall experience with Spectrum. His dedication to ensuring customer satisfaction was truly commendable. Overall, Matthew Thomas exemplifies the epitome of excellent customer service. His professionalism, empathy, and solution-driven approach have undoubtedly left a lasting impression on both myself and my mother. Spectrum is fortunate to have such a dedicated and compassionate individual on their team, and I would not hesitate to recommend Matthew's services to anyone in need of assistance. Thank you, Matthew, for your exceptional support and unwavering commitment to customer satisfaction.”

“I was fortunate to have Gavin's assistance today. He was not only highly knowledgeable, but also genuinely engaging. He listened attentively and synthesized my wishes with his own expertise to assist me in identifying the best path forward. He was a pleasure to work with.”