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August 2023 by Evelyn Crist
Employees are always more than happy to help in any way.Cashier goes above and beyond to see you have everything you need etc.
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July 2023 by thiri H
Is it a prerequisite to be a total j*** when it comes to being a customer service representative?- terrible customer service at the pharmacy, totally cut me off mid sentence rudely, and had an attitude the whole time.- stop projecting your frustrations towards customers that did nothing to you. I approached the representative with nothing but respect and It’s not hard to return the same energy.Hope you learn to have common courtesy and manners! <3
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July 2023 by Anthony Lewis
I wish one thing would happen everytime you go to CVS around the district you get the automatic everytime I go to this one I think the doors are going to automatically open from being around most of the CVS in the district with automatic doors you think that would be like one of the okay this one too I just think I should have automatic doors like the rest that way out of all the CVS when people think the doors are going to open automatically don't get confused that way people with disabilities like myself will think this door will automatically open to instead of just banging your head thinking it's going to open heads up it doesn't open automatic
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June 2023 by F. W.
The staff is all around very kind, helpful and friendly.
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May 2023 by Derpy Ghosts
They won't even get your prescriptions ready they just eat lunch for 8 hours than go home, don't bother if u want your days back
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December 2022 by Christin Uwem
So it’s snowing outside and I am waiting as roads are getting worse … for pharmacy to get off “lunch” as a health care professional this is totally unacceptable. A nurse can’t say sorry I am not bringing you pain meds I am on lunch . The really subpar customer service I receive here plus this I will be getting a new pharmacy starting today
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June 2022 by Rudra R
I have been a CVS customer and a ExtraCare member for the past several years.I have recently moved to the neighborhood and it was my first visit to this pharmacy.The manager at this pharmacy is extremely rude and arrogant.I bought a baby formula here and immediately(the next day and the bottle seal is not broken) found that the formula is part of the recall.When I asked them to replace the formula, the manager said it is not possible, she didn't even care to hear what I was trying to explain.I immediately went to the nearby store and they have replaced the bottle, and the manager at this location told me that any store should replace therecalled formulas without any questions asked.
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October 2021 by Eric Gooshaw
I have never shown up at this pharmacy and had my script be ready. Not one time. I can give them all day, and it still wont be ready when I show up. The worst part is that they say, "oh we just got that script." When I know it was sent hours ago. Any other pharmacy I have used has never given me this issue.
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September 2021 by Brian Conway
CVS brand of floss is USELESS. It frays and does not perform well.
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July 2021 by Karon V.
Used to be a decent pharmacy but has gone downhill. Pharmacy staff also used to be really good and very friendly. Not so much since January. Rude, unhelpful, lazy, and if you call and ask to have scripts mailed now, don't expect them to do it. Twice I called when scripts were not received and twice told here was nothing to send - they put back on shelf when I did not pick up after 5 days. Despite speaking with two different people over 7 days there were no notes on file and they claim they did not receive a call to mail. Very rude staff. Transferred all my scripts. Covid and short staffed, or not, I won't spend my money where I am treated poorly.
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June 2021 by Kathleen Harrison
Pharmacist that answered the phone was not friendly nor courteous. Called the CVS in North Greenbush/Rensselaer. They answered my questions and were very helpful.
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February 2021 by Hannah Diggs
The pharmacy staff are absolutely AMAZING!! ??
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February 2021 by Anthony Lewis AKA Legend
Just be more a little nice too workers I know lease a customer is always right but some of these customers need to be a little bit nicer and not so mean employees at CVS human beans if they don't know they don't know if it has nothing to do with CVS inside the store Google it don't give them a hard time front of the store in the back be more nice i Watch many people disrespect workers and it's not even a serious problem most of the time it's something to do with outside CVS that they don't know sometimes I wish I could jump in butt I don't want to get kicked out of CVS shout out to all CVS even 24 hours CVS Delaware avenue Albany East greenbush and Delmar
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March 2020 by Cristal
The pharmacist plays god with prescription there. Pills you can fill up to 3 days early and they dont care if your out or going to be out.
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September 2019 by Jesse Chapman
The technicians at this pharmacy, one in particular, is extremely judgemental and straight up rude. If you are taking certain medications they treat you horrible. People that are getting medications to help with a substance use disorder, and live a better life, are treated like they are bad people with moral failing. The technicians will tell lies and do everything in their power to make your experience as difficult as possible. The shame and stigma around substance use disorders is bad enough without their horrible judgement. The actual pharmacist is usually kind and compassionate. Unfortunately, the consumer normally deals with the techs. There's a Walgreens 500 ft away. Use that instead.