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February 2024 by Nancy Fischer
This E. Greenbush store is AMAZING, with the greatest Customer Service. I walked in, frazzled and desperate and needed help obtaining the correct connecting plug for my generator because of a recent wind storm and our power was out for three days. I showed the photo's of my generator and transfer switch to the gentleman who immediately greeted me at the door (I think your name is Todd) and he helped me obtain the correct 220 male/female plug along with the extension cord that goes with it. THEN, "Nick and Tony" (Owners) took the extra step and secured (attached) the male/female plug to each end of extension cord. They wouldn't accept payment and I'm eternally grateful for this. I know for a FACT that the local big box store nearby would NEVER, EVER provided this kindness and assistance. Thank you to Todd ( I think that is your name) who greeted me at the door and provided the BEST Customer Service and of course thank you to Nick and Tony for helping as well. This is the place to go for all your needs....Nancy F.
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December 2023 by Daniel Brown
Very knowledgeable and helpful associates, large selection of tool rental available, well stocked store
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October 2023 by Jeff “kemosabedriv” D
Excellent rental experience. Equipment works great for what I needed. I didn’t rent a lull, I just like it. Thank you. Definitely recommend this place
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August 2023 by F Cortina
This Place is AWESOME !! Good Ole School Hardware Store feel with BIG Options though.. What made give a 5 was the Over the Top CS I received that is missing from our world . I was helped by James at the Desk and helped out by Jim and Jason they were super helpful giving me a tutorial if the equipment I was renting.. Man James even gave me an old school handshake and introduction..!! Yeah I’ll be back my equipment worked as it should and had no issues !! Great Job True Value ??????????
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July 2023 by Sarah S.
Came in because I was desperately in need of some jumper cables to secure some cargo in my truck & stopped by their gardening area.... The jalapeño plants were BEAUTIFUL. Still in the 4" pots, these babies had sent out peppers all over the place! I am now home and kinda regretting not buying one... But I did buy 16 tomato plants... all for 1$ a piece and I just finished planting then out in my garden. They are beautiful and I think I might just make a special trip back up to this place .... Just the quality !!! It was incredible!! I come from a small town and we had a little garden mart and there is nothing like this where I currently live! Thank you :)
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May 2023 by Brian Mize
I made a mistake when placing an online order. When I contacted the store by email Chris C. responded and offered to help see if my error could be corrected with out canceling the order. Next I was contacted by Mark G. who confirmed that there was an option to fix my error and I gladly accepted. Both Chris and Mark were very helpful and I appreciate the extra work they did to go out of their way to help solve a problem I created.
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April 2023 by Gregory Reinhart
Super friendly staff. They stock Stihl and have a number of parts. Was able to pick up a new chain (yellow) for my saw with ease.
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March 2023 by Sean Giambattista
This is just the greatest hardware store in the area. Need a specific bolt or nut? They've got it. Cleaning stuff, paint, gardening, tools, even some automotive.The best thing is that there are always employees available to help you find what you want. You don't have to go hunting for vests or start googling store layouts.Their rental services really easy too. We rented a couple of things over the years, shop vacs, trenchers, and other small items. They've got big stuff too, and tents and stuff for parties, but I haven't used those.It isn't enormous and it doesn't have everything, but it has most of what I want. For lumber, there's Curtis lumber, but True Value has most of everything else.
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January 2023 by paul devane
This is what a hardware store should be. They all know where everything isThats important
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January 2023 by Bruce M.
Country true value is a neighborhood hardware store. Helpful, knowledgeable and friendly staff. The store is filled with everything you could need and their hours are good and seem to be open when that emergency happens and you need that part now
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November 2022 by Javier Ortega
The staff here are beyond helpful. I cannot recommend this place enough.
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September 2022 by Lynn Huntington
Always my first choice, great service, friendly staff and locally owned.
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June 2022 by David Howell
True Value has the customer support that I value. They have people out on the floor to help you find things or answer your questions. Their prices are reasonable. They are my go to and I rarely have to go to the big boxes to find what I need.
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June 2022 by Stephen Golemboski
I was in the market for a gas chainsaw, I had electric in the past. Went to big box store and was very disappointed with the lack of knowledge of the staff. At Country True Value, all my questions were answered and I even had a demo of the basics of a gas powered saw. Thank you!
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June 2022 by Robert Lustbader
Great hardware store. Also has tools and machinery for rent. Carrie's very good brands, very nice staff.
