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March 2024 by Loren Lent
Longest wait I have ever had at this place. Took 1hr 40mins to get my oil changed. When I arrived, there were 3 cars inside, myself and one other vehicle outside. I assume they were shorthanded for some reason. That's why I gave them 3 stars instead of 2.
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March 2024 by William Northup
Good service, pricey. Convenient, but you pay for that convenience
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February 2024 by Tommaso Pittori
Will go again. Friendly staff and no pressure to buy other services. Very fast service
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February 2024 by Romona Appan
Came here for the last 3 weeks. Trying to get my inspection done. Was told the machine was down everytime. To come back. I called Valvoline. Spoke to an operator who told me the machine is working. They made me an appt for 930a. I showed up 10 mins early. I was told by the assistant manager Joe - they don’t have my appt. They don’t do appointments, only by the 1 hour. At 9a, 11, 1p. This location is a joke. The service here is absolutely unprofessional. I’ve been a customer with valvoline for over 10 years. I recently moved closer to this location. Worse experience ever at any valvoline I have dealt with. I wouldn’t recommend getting any NYS inspections here. They just waste your time.
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February 2024 by Lawrence Spring
Waited for 45 min and left as no movement in shop.
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December 2023 by Tammie Keller
Do not go to these places. I go to a mom and pop services center, and it's $35.00 for an oil change. These places are a rip-off. They rob you because you get in "instantly." No, take the time and get an appointment and save yourself a ton of money, and maybe, who knows your car!
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October 2023 by Richard Fitzwell
Made an appointment here to have my NYS Inspection done. I showed up about 5 minutes early day of the appointment and was told they would be unable to inspect the car as they were getting new NYS Inspection specific computers/printers installed. The manager on duty told me to come back the next morning and they would fit me in as this was out of my control. Showed up the next morning, about an hour after they opened, and was told they wouldn't fit me in that day, but would only reschedule my appointment, and that the next available date was the middle of the following month. Very disappointing and unacceptable customer service.
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October 2023 by Joshua Smith
The employees were great, very friendly, knowledgeable, and fast. Downside is I had my own oil and filter and still got charged over 60 dollars that's just ridiculous. For that reason I won't be going back there and would not suggest going there unless you want to spend more than double on your oil change.
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August 2023 by Cheryl Griffith
The manager was great and the workers were so helpful. Had inspection. Will do my oil change next month. Very friendly place. Thanks so much ?
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August 2023 by Joseph Buonanno
Brought my car in for an oil change they decided it needed new air filters. Turns out they put the air filters in upside down causing sensor malfunction and 1000 dollars worth of damage after breakdown hundreds of miles from home. Nissan dealership was in aww of how stupid someone could be to do something like that. Would not recommend this place to anyone, clearly they do not train employees properly.
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June 2023 by Edward Smathers
Went in for an inspection (2022 car). Two free bays, but was told to "schedule an appointment" after the person responsible for inspections was asked if he could pull it in. Not so "instant" afterall...
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June 2023 by Robert Fredenburg
I mean... its a place where high school kids can go to work. Maybe college kids. Service is $110/hour. Full synthetic oil at advanced for $36/5qts. Here? It's $113 for an oil change. Replaced oil, oil filter, engine air filter, and inspection, and the bill came to $165. I was able to find a $10 off coupon. Seems like a rip-off place, in my opinion. Some probably are willing to pay for this type of service. If my wife hadn't waited so long to tell me she needed the inspection, I would have had the garage around the corner do it for me. That bill would have been about $60-$70 for all of this.
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May 2023 by JiddySC
This place will do anything to upsell a service. Literally just got brand new tires on my car and they kept trying to force me to get a tire rotation. I would have if I needed it. Always something different when I come here that's why I don't plan on coming back after this last visit. Know your vehicle. Don't let these guys try to sell any service other than what you came in for.
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April 2023 by Michaela Shulman
Great place and people. They don’t try to get more money out of you for unnecessary services. Would recommend.Service: Oil change
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April 2023 by Brett M
website says no appt needed, same tgi g when you call and get automated voice no appt needed.. show up to do an inspection employee says not doing to day short staffed no problem say doing this day and this day no appt needed. you show up that day and boom appt needed. Try getting everyone on same page will not go there again
