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August 2022 by Carm K.
We would not recommend Liedkie Movers for several reasons: 1. Items arrived damaged and many large and small items were missing. 2. The manager is arrogant and would not listen to us. He was not customer friendly. 3. They did not reimburse $$ for the value of the items, but gave you $.30 per pound. 4. Anthony, the man who arrived to evaluate the cost of the move, did not explain the contract that we were signing. Kind of sketchy in explaining the whole situation regarding the move. He was aloof and not very professional in his approach. 5. Liedkie had a good reputation years ago and so the new owners carried on using the Liedkie name, but Liedkie actually sold the business years ago.New owners have been a disappointment. 6. Be aware of what you sign in the contract. 7. Look else where for a more trustworthy and honest company.
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November 2021 by Nikki G.
While Anthony was helpful in setting up a smooth transition when I moved from Albany to Philadelphia, I was very disappointed in the follow-up of concerns. At least 2 of my items (including a study desk and bookshelf) were damaged to the point that they could not be used. The day I received those items in Philadelphia, I was told by the workers (and in the original contrast I signed) that I would get some sort of compensation for the damages. I sent the pictures of the items to the email provided multiple times (even months later) and still got no response. It was extremely frustrating to have been told that I would be refunded as part of the guarantee of working with Liedkie, yet that was not the case. 0 stars for reliability.
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August 2021 by Sara M.
I shopped around before choosing my mover and ultimately chose Liedkie because of their reasonable pricing and the impression of competence and care that Anthony made when providing me with an estimate. The movers were awesome and worked without incident. My entire experience went smoothly and I would gladly use them again. Thank you!!
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July 2021 by Beth R.
I had a positive experience from start to finish! From the office staff, to Anthony who did my initial quote, to my moving team (Mike, Phil, & Clint), I received nothing but professionalism, great communication, and responsiveness. The moving team made sure I knew I was in experienced hands and completed the job quickly! I would definitely use them again.
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May 2021 by Melissa Mclaughlin
Never use this service. They lose your items and deny that they existed. I honestly think they personally shop in your belongings and deny that they ever had them. I had a complete box that was not delivered. Customer service was awful. Good luck.
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April 2021 by Katie L.
Bailed on the day of the move when the new buyers were also moving in that day. To say they are unprofessional is an understatement. They are trash.
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November 2020 by Ethicist 1.
The only reason they are getting any stars is because the men performing the work during the moving process were great. The office staff underestimated my move and charged me an additional 25% of the cost of my move and never notified me. After much discussion i received a small credit. Also, items were broke. I was instructed to file a claim similar (similar to other reviews I saw) and they never followed-up with me. Unfortunately, now I have to waste my time filing complaints with the NYSAG, NYSDOT & Arpin. Their customer service is terrible. I would not recommend!!
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July 2020 by Kevin M.
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June 2020 by Ron S.
We did a local move with Liedke. Overall a very bad experience. So many phone calls not returned, promises not kept. The movers damaged our elliptical and it took 20+ calls and emails and 6 months to finally get it fixed. Because they didn't handle it, the pandemic added 2 months. They tried to charge me almost 50% above the original estimate, despite coming to my home twice before the move. Plus I packed much more than I said I would. I will say the actual moving team was great! Careful, concerned and efficient.
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July 2019 by Ashley C.
I just moved from north Greenbush to Clifton park and I called around looking for quotes. Liedkie immediately set me up with a virtual survey instead of having to take the day off to go through an awkward in house survey. The customer service was amazing every time I called. The Virtual survey gave me a quote and was spot on when my move was over which was refreshing! The movers moved my stuff like it was their own and it was the worlds fastest and easiest experience! 10/10 recommend!
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December 2018 by John H.
DO NOT HIRE THIS COMPANY !!! Liedkie moving is without question the worst moving company I have ever dealt with. I'm a bit shy of 60 with serious physical limitations and a friend suggested Liedkie. Anthony came to do the estimate and I explained that I needed the movers to do all the lifting and he quoted $2900 plus for the job and that he would send 5 guys for 9 hours and everything would be taken care of. He told me it's his family business and no worries . The day of the move the price had moved up to $3100 plus. I agreed to pay in advance as that seemed to be the industry standard. 5 guys showed up and seemed to work hard but really had no direction and spent half the time smoking in my driveway. It rapidly became apparent that they were milking the hours and then realized they needed another truck as they had run out of room. I spoke to Steve on the phone and was told you aren't going to be happy anyway so I'm not doing anything for you. A real stand up guy. I along with 2 family members moved 12 pick up truck loads to finish the job and this caused the poor people who bought my house with an OT bill from their movers. I have moved 6 times and never paid half what I paid Liedkie and was treated so much better. I truly can't decide how much was gross incompetence and how much was a straight scam. The biggest fleecing in my lifetime and I admit to being embarrassed that I was taken for so much money and piss poor results. The movers were too tired to take back the wardrobe boxes but told me if I put them outside and call someone "might" pick them up. The guys apologized profusely and I gave them some cash. I don't think they were the real problem and they told me that this is a typical day for them , right from the lack of truck space to the inflated bills capped off by Steve blowing off the customer while hiding in the office. How these people live with themselves is a mystery to me. In my opinion this "family operation" know exactly what they are doing and most customers will only need a mover a few times in their lives so they might as well rip them off for every Penney possible and laugh at suckers like me. Hope karma catches up with them some day. Until then you've been warned. As for Anthony and Steve,choke on the money you didn't earn.
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July 2018 by N S.
I've done residential and commercial moves for my small business with Liedkie--I've also worked with many other moving companies-- these folks are AWESOME. They are pros and they really care about their customers. And during one of the most stressful times in your life, you want a team that is seasoned with excellent attitudes. They come in with experience and help you traverse to your next chapter with ease.
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June 2018 by Susanna H.
First let me say that the movers and their professionalism earn a 5-star rating. Our items were moved without any damage and the movers were pleasant and helpful. I wish that I could say the same about Liedkie management. Anthony came out to our home for am estimate. He estimated that our job would take 6 hours. He told us that he was only using binding contracts - meaning that whether the job took 5 1/2 hours or 6 1/2 hours, we would pay for 6 hours. Our move was completed in 4 hours Two hours earlier than the estimate which is a difference of $400 in Liedkie's favor. My husband called to request our money back and he was appalled at the defensiveness and lack of customer service. Tom offered to give us Anthony's $100 commission. My husband requested to be made whole or at least to split the difference. Tom said that he couldn't believe our move was completed in 4 hours and that this was an anom. Clearly, the estimate was inflated from the beginning. It has been one week and we have not heard back from Liedke management in regards to how this situation will be rectified. We are so disappointed that a local business is so disinterested in ensuring that their customers are satisfied. Even though our actual move was done to perfection, given the disinterest of management, we will not use Liedke again and we will not recommend to others. Update: it has been several weeks since our move. We have yet to receive the promised phone call back from the company. Really disappointed in the service by management.
