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November 2023 by play time
Bad service the lady doesn't have any manners and will give you an attitude if you ask her to change coins, which doesn't make sense. She doesn't want nobody to come to her business?
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November 2023 by MaiTe’s Arellano
This place has bad service starting with the person who runs the place.She is disrespectful and treats customers badly.
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June 2023 by Gabriela Roca
Spanish and English review:Terrible customer service. The person in charge treats you however they want. Her machines are always out of order or swallowing the coins and she makes excuses that it's not her fault and even refuses to return the coins.Horrible customer service. The person in charge treats you in the worst way possible. The machines are either out of service or they swallow the coins and do not work, and the person in charge excuses herself saying it's not her fault and refuses to give the money back.
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March 2023 by Maya Swieboda
Amazing laundromat!!! Great quality, I do recommend!!
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March 2023 by Destany Batista
Owner is incredibly rude. I was warned by others before coming here but wanted to give it a chance. No matter the convenience of it being close, it’s not worth her yelling at customers. Also, good luck trying to use any machines. The coin machine doesn’t work and only select washers and dryers work.
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March 2023 by Howard Klein
English and Spanish review: I finally had time to do this review. When I tell you that this person who is in charge of this store does not have the slightest idea how to treat people, believe me. I'd rather wash my clothes by hand than come back here!! It's a rude girl who should be ashamed!This woman is so nasty and rude that it's actually amazing she still has a business. So very rude for no reason. I will never return here EVER! I’d rather wash my clothes by hand rather than deal with this mean spirited viper ?
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March 2023 by Nyima Choedon
The owner lady is very rude and obnoxious. No talking manners at all. I don't understand why you own the place where you don't know how to interact with customers. Please shut this place down
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March 2023 by Kathyk Mc
0 Stars, really bad women I needed changed some coins for two coras and she told me that only bill were available... She was really rude told me that next time I have to be sure bringing all the money that works on the machine...So unrespectful service, she doesn't care the guess even the place... Machines are broken... I sadly saw the reviews after bringing my clothes... I have to get them wet and dry them in other place.Finally compared with others laundries around it's more expensive. Terrible!!! Don't waste your time.
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June 2022 by Shatila C.
I went to this laundry before and today was my fourth time going to the laundry and I went there along with my mom and brother. The lady in the laundry was super nice in the beginning, but I don't know what happened to her today. She behaved very rudely to my mom who is 60 years old and has pain in her knees . Usually, the main lady in the laundry and her employee takes almost all the washers, dryers and tables to wash, dry and fold clothes, the laundry is small, clean but there are a few tables, dryers and washers because the lady takes almost all of them, and a few washers and dryers are left empty, those that are on the bottom, a few machines on the bottom are out of order or out of service. My mom has difficulty bending her back and knees, putting clothes in the machines and taking them out, so she prefers the machines on top. But the machines on top were full of other people's clothes, those who leave their clothes for washing and drying. My mom has limited English and the lady in the laundry is Hispanic. My mom tried to explain politely that she has pain in her knees so she asked her politely that "Customers are first,they are the priority, could you please get me an empty dryer that is on top?".The lady could not understand what my mom said because my mom has limited English. So, the lady began behaving rudely and said that, "I also got knee problem, everyone has got some problem in the US , you have to know how to behave politely". So me and my brother went to her to explain the difficulty in bending her back and knees. So she asked my brother,"You don't have problem in your knees, right?" She also said that please don't take our plastic cups! As if we are thieves and we don't have plastic cups, the laundry is expensive compared to the other one I go to very often. That's it, I am never going to that laundry again.
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March 2022 by Bongo
I'd literally rate is 0 if I could. Went there for years until I found better services (like a block away or at Northern). Staff is extremely rude.Due to bad weather, I recently settled for this laundromat since it was the closest option. And it was just as I remembered... Staff was rude, machines were faulty and the place was dirty.First, I turned on the machines to wash my clothing and guess what? The water didn't run! I had to go into the bathroom, fill up a bottle with water and pour it into the machine myself. ALL OF MY MACHINES. I HAD 4 OF THEM.My other problem was with the dryers. I had left my clothes to dry and went to run an errand. BIG MISTAKE. When I came back, my clothes were out of the machine and completely wet despite me turning it on and making sure everything was functioning before I left. Owner said she had no idea what could've possibly happened. Literally felt like my clothes were in for 10 mins and she just took them out despite me putting them in for 40. I especially love how she said "You should've stayed here to make sure your clothes were okay". I knew this lady wouldn't take any of my complaints seriously so I just settled for drying them in another machine. I gave it another 50 minutes and only then were my clothes MOSTLY dry.I have gone to other laundromats are NEVER had this problem. Why is it suddenly a me problem? She said "the machine door probably opened or failed". Okay. If that's the case, then WHY DON'T YOU GIVE ME MY MONEY BACK FOR YOUR TERRIBLE SERVICE AND FAULTY MACHINES? In every other laundromat I go to, the dryer door don't open, the machines don't suddenly fail, and the washing machines don't need ME to pour water in.I literally recommend going a block away or to Northern if you want to wash your clothes. ANYWHERE ELSE BUT HERE. You will be saving money, your clothes, and most importantly, YOUR TIME.
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March 2022 by Ana Valladares
I was a client for many years until I got tired of the bad treatment that lady gives all the time, she lives in terrible bitterness. A few months ago I asked her for change and then I was short $4.00 and I told her in a nice way and she got furious and made me laugh horribly and ridiculously as if I didn't make a living off of clients. Because customers have to put up with their problems. I'd rather go somewhere else than there until they change ownership.
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March 2022 by Diana Tamayo
No stars, the worst place, they treat people very badly, terrible service
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March 2022 by Miguel Garcia
Cerraron temprano y dice que a las 9pm cierranThey close 2 hours before it’s time, shut this place down and get a real 24 hours laundromat this place is a joke
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March 2021 by Julian Guevara
An extrella is a lot for that business, the manager is too rude and her father, worse, one afternoon I arrived with my clothes and the man was already closing. I asked the man if he would receive the clothes so as not to send me back with them to the house and the Very rude man, he slammed the door in my face. These people have a very bad reputation and the worst thing is the only laundry closest to our homes. We should gather signatures and complain so that they close that down and other people with good customer service put another laundry there.
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March 2021 by bill Perez
One star review is too high for this place. The manager is rude to everyone and the machine are outdated. Dont even bother with this place
