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August 2025 by Bob Pauley
Very nice facility in E as t Aurora NY
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June 2025 by Amanda Constitane
Pam was great
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June 2025 by Grace
Went in this morning and the lady was very rude! if you don’t wanna be there quit like other comments said. i get it was a saturday but there was nobody else there, why be crabby when your getting paid to do your job?
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September 2024 by E. Peter Pfaff
terrible service at other locations, but OK at East Aurora.
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July 2024 by Sheryl Brooks
Worst service ever?
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May 2024 by Dave Baco
Worst customer service ever! If you hate your job, QUIT! No help, just excuses and lies to get the people out...you all need to be re-trained!
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July 2022 by Brian Hyman
WORST Service at ANY store I’ve ever had. Store is set to open at 8:30 no one came until 9:05.No apologies from the associate named Nicholas no good morning to anyone. No explanation when I asked to confirm if his opening time was 830 or nine he simply said 830. A number of customers left and we’re all saying they would never go back to this place, And that it happens quite often. I wish that zero stars was an option.
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December 2021 by Norman Gannon
Friendly knowledgeable staff.
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July 2021 by N Vona
We have the most amazing mail carrier! Dereck is super fast, friendly,We all love him, Even the dogs.
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January 2021 by Georgia VanDerwater
I lost my tracking number and was so desperate to find a package that I had sent and hadn’t been delivered! I was so worried and SURE that there would be nothing they could do, but I called and Brian worked so hard to find it for me and eventually did! Amazing customer service. My only complaint about the office is once when I went in there, the employees were not wearing masks
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September 2020 by G KLV
I lost my tracking number and was so desperate to find a package that I had sent and hadn’t been delivered! I was so worried and SURE that there would be nothing they could do, but I called and Brian worked so hard to find it for me and eventually did! Amazing customer service. My only complaint about the office is once when I went in there, the employees were not wearing masks
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July 2020 by Alice Noele
I go here quite frequently and find most of the workers to be very rude. I’m always afraid to ask for help or how to do certain things involving shipping because they always seem to act like your presence is an inconvenience.
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September 2019 by Robyn Janiga
Attendant was not friendly/welcoming. I felt like I was inconveniencing them.
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August 2019 by Fat Manny
There service was slow and the tell was rude and disrespectful never going back
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June 2019 by westernewyorker
This location keeps marking packages as delivered (so it doesn't show late delivery? Not sure why) and then they actually deliver the package several days later. Very unacceptable.