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July 2023 by Tyra Tarr
Not very helpful
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March 2023 by shane hunsburger
Hours on the website and at the store says they’re open until 7. I got there at 6:15. They were closed. Glad I wasted my time.
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February 2023 by Valerie Nixon
Staff is very helpful.
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January 2023 by Judy Namaina
They really don't know what they're doing there you tell them what's wrong with your phone and they'll tell you they don't know especially the short guy he's really sweet and nice but he doesn't know what he's talking about and he don't really know a lot
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October 2022 by Nick Totaro
Super friendly staff, very knowledgeable, converted my phone in no time at all
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October 2022 by Cindy F.
Picked up router from store. Was assured if we didn't like the internet to return to store. No obligations. Router didn't work and internet needed to activate plus download T Mobile app we didn't have internet called t mobile customer service to set up 30 minutes later was told to go to t Mobile to set up. Go to store. Router shot. Told to go home with bad product call customer service to close account and mail back router. 60 minutes on phone with tm. Trying to convince us to stay with them. Finally was told a return label would be emailed to phone. Haven't seen anything yet. WTF! Not good service
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August 2022 by Carolyn Howton
Got help from a very helpful clerk
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August 2022 by Carolyn Howton nee Miller
Got help from a very helpful clerk
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September 2021 by Fun Guy
Always great, very helpful and and polite... thank you
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July 2021 by TJ
Really nice staff, very personable.
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September 2020 by Mary H.
Great service switching phones from Verizon. Much better price. Professional staff. Josh from the EA store was excellent. Answered all my questions and was so patient and knowledgeable. MAKE THE SWITCH!
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August 2020 by Kevin Capretto
After being a customer with Verizon Wireless for 14 years, I finally decided I was not getting enough service for what I was paying. I stopped into the Grey Street Plaza to look into wireless service with T Mobile, and instantly was happy with the prompt attention, patience with explaining the different options, and the energy from Marty and associates!If anyone is in the market to change their service, I highly recommend this store! You won't be disappointed!
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April 2019 by Carlton Rautenstrauch
No coverage south of buffalo
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March 2019 by tmobile documents
Great guys! Marty is the best -tg
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July 2018 by Peter Nagy
They are great about finding the best deals and taking care of everything I need