“Great staff , great stock , I like the part that you can usually get the part the same day instead of waiting a day or two , advance Auto usually never has a part in stock so therefore Napa in East Aurora is always my first choice !!!”
7:30AM - 6PM
20 Elm St, East Aurora“I was away from home and in need of a replacement part for my air conditioning in my car. The folks at the NAPA store could not help me. Upon some advice from my brother I went to this place. The very friendly staff were very obliging and eager to help me.As they did not have what I needed they immediately checked stock at other stores nearby. They found it 5 miles away, had the staff at that store put it aside with my name on it, and told me that I could either pick it up myself or they would have it brought over from the other store that afternoon. That is the definition of customer service and satisfaction.Additionally, the part itself was only $19.95. The Subaru dealership was going to charge me $80.00 and make me wait a week for it.”
“This place saved me big time. Im from south buffalo heading to ironwood goof course this morning and literally 1/4 mile from their shop my lug nuts became loose and wheel started to wobble. My buddy was behind me and drove to tge shop and asked if he could borrow a socket. They did one better and a young kid that worked there hopped in my friends truck with a jack and impact drill and tightened my lugs right up. It was less than 10 minutes from the time i pulled over to the time i was back on the road. He wouldn't accept any money for helping me. Cant say enough nice things. If i didnt live 40 minutes from them i would have no hesitation going to this shop on the regular. Thank you again”