Tops Friendly Markets is a well-regarded grocery store known for its friendly and competent staff, clean and well-organized stores, and a wide selection of food and products. Customers appreciate the bakery, especially the cakes, which are of high quality and backed by helpful customer service. In particular, the bakery staff are praised for fixing mishaps, making shopping a positive experience. The store offers a variety of name-brand products alongside proprietary brands, with decent discounts and gasoline rewards that provide savings, although full prices may seem inflated without a store discount card. The store on Transit Road is highlighted as especially superior, with a top-notch management team ensuring a better shopping environment. Employees like Gretchen are commended for their helpfulness, going out of their way to assist customers, such as retrieving forgotten items. The self-checkout area is managed by a helpful night shift worker who efficiently resolves issues and maintains a positive attitude. Customers also value the store’s community involvement and generosity, exemplified by their support for outreach programs and donations for local causes. Overall, Tops is seen as a store that offers quality food, good prices, excellent service, and a caring attitude towards the community.
Tops Bakery is the best! I have always liked their cakes but their customer service is also amazing. We had a little mishap with my son’s birthday cake. I brought it in and they fixed it no problem. Thank you Maria!! You made it look like nothing happened.
September 2025
It's Tops, average run of the mill super market
September 2025
Friendly usually have their sale items available on shelves....
