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September 2022 by Jacqueline B.
Consistently poor service. For the SECOND time I waited over half an hour for Instantcart order to be brought to my car. This time I had to end yet the store, spoke to the manager who handed me off to a cashier. Another time I was at self checkout and needed assistance and waited 20 minutes while the cashier chatted with other customers. I am done! This is the closest store to my house but I won't be giving them my business.I want to be clear it is Tops employees who are responsible for taking groceries to the vehicle and the Instantcart person was excellent and not responsible for this wait.
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November 2021 by Linda M.
Stopped here because I was passing by and needed to pick up a sale item. That's usually what brings me into a Tops since I think their normal prices are higher than other local grocery stores. It is bigger and set up a little better than the Tops at Maple and Transit which is closer to my house. That's a plus but not enough for me to shop here regularly. For some reason I just don't get a comfort level in Tops. Nothing really bad but nothing that jump out to draw me back. 2021-182
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September 2021 by Tommy P.
So I call to order a breakfast pizza and I was told my order can't be taken today because he has to many orders. Are you kidding me?? Plus this guy had such a attitude! guess what buddy if you don't like your job then quit. Don't take it out in costumers !!!
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October 2020 by Sparkle P.
Stopped in Tops because I needed to pick up an order for the new Flash Food app and see how it worked. This is an awesome program for those who hate to see food go to waste, have food insecurity, forgot to take so.ething out the freezer or simply like to find a good deal. Tops has started this program to sell the items that are near expiration. They list items daily and sometimes weekly. You can get anything from meats, dairy, juices, bakery items, produce boxes and whatever else. This particular day I got prime rib hamburgers and chicken Italian sausage. They were due to expire within 48 hours Check the map to see which items are available for the day or week. The store and the representative did an awesome job identifying what I came to get and quickly directed me where to go and pick up my items. The products were as stated and are kept in a cooler at the front of the store. Give it a try
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September 2020 by Scott C.
Concerned about the way Tops is enforcing Covid with employees. Witnessed deli employee walking back to deli area from break with no mask through the store. Arrived in area, spoke with fellow employees, went to sink and washed hands for Leeds than 5 seconds. While drying hands she wiped her mouth with the paper towel and back to hands. Then across the deli area to salads where she finally pulled out a mask.In the self checkout area no employees cleaning the registers like they used to between customers. Instead three employees all talking around the head cashier stand with masks below their noses. This was all on Saturday September 19.
