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November 2024 by Timothy Cleary
My wife and I worked with Heidi, a very pleasant, patient and knowledgeable landscape designer for Russell's Nursery. My wife and I know nothing about plants at all, so Heidi was a God send for us. She designed a beautiful landscape layout that fit our taste, budget and constraints, such as deer repellent shrubs, etc.. We just can't say enough about this wonderful woman who has been so very helpful. The plants at Russell's are top notch and so is their professionalism. Tim C. 2024
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September 2024 by katie eberlin
Russell’s plants and trees are the best! The staff is not only extremely knowledgeable but also go out of their way to find the perfect plants and trees that suit your needs! Couldn’t be happier!
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September 2024 by Britt Diehl
I purchased 5 trees with Barrett's assistance at Russell's. He was a wealth of knowledge and I believe he ultimately led me to the best decision for my needs. He was patient and answered all of questions. He referred me to use 716 Trees as my tree installer and I was floored by their organization and professionalism. They were early for the job and worked fast and efficiently, leaving my property spotless afterwards. I paid close to $2,000 for 5 trees and the installation was slightly over $1,500. I'd recommend Russell's and 716 Trees to any friend or family member. Very happy start to finish!
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August 2024 by Rob Metzler
No matter how misguided and foolish your idea is, Russel's will help your dreams come true if you pay them. Why plan for the future when Russel's can make a buck now!
Their helpful landscape customers roaming the parking lot will approach you, even if you're 81, and guide you towards the tree of their highest margins, buy it on their wholesale account, and plant it in the most dumb of places regardless of the future size or root structure for $200. Sure he might question it but in the end it won't be a problem for 15 years so who cares! Professional opinions and expert advice always take a back seat to quick profits in the Russel's parking lot.
Follow up service is great too. When someone asks for the details of how a 45 ft tree got planted 3 ft from a neighbor's gas line, you'll get laughed at, they'll deny any responsibility or knowledge of it, and then dart to the phone to call the landscaper and yell at him. All around great people.
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July 2024 by Austin Seeger
Was great
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June 2024 by CorianPens24
I bought 5 fruit trees from them a few years ago and paid their guys to prep and plant them. Two of the trees died a year later. All 5 trees received the same care. I went back and paid for 2 more trees and asked to have them planted. I waited 2 months and nothing. Went back and looked for my trees and they were gone. They sold them to someone else. Got my money back and left forever.
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June 2024 by Erin Elizabeth
Love Russell’s prices and variety. Their plants have been thriving for me
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June 2024 by Donna
Luscious. Glorious. An hour of zen wondering amongst the beautiful plants ?
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June 2024 by Nancy Porto
Always a big variety of plants and flowers
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May 2024 by Maria Pendolino
We were planning to be away from Buffalo for Mother’s Day and called Russell’s to assist us with a delivery of hanging baskets. The sales person was friendly and helpful and chose the perfect items. Delivery was fast and courteous with great communication and he even helped our Mom hang a couple of the baskets. Highly recommend for quality flowers and the local delivery service was clutch! Thank you! 5/5 recommend.
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May 2024 by Tammy Sessanna
Met Shawn and Heidi, both took time to explain and help me. Shawn with his tree expertise and. Heidi with native plants . They need a native plant section!! Love this place, prices not any worse than others.
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May 2024 by Leah F
Might want to update your hours for Sunday. Online it says open until 6pm but we showed up at 5:15 and said they closed at 5
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May 2024 by Elmerimo Fuddins
Pricey
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May 2024 by Elijah Valehart
Has lots of plants. Lots were tipped over and spilled though
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May 2024 by Paul Bicker
Just bought a Dawn Redwood tree for the yard ... had one at my old home and loved it !