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“Went to metro yesterday to switch my service from tmobile to metro and it was such a pleasant experience. The employee working was so helpful and made in super easy to switch. Explained everything in a way that was very understandable. I thought it was gonna take forever but he got me all switched in under a half hour. Highly recommended going here cause not only is the service great but the price of the plan was incredibly cheaper than my plan with tmobile that I had for 15 years. 10/10 would recommend to all of my family and friends. Thankyou for everything!”
“I'm Very Satisfied with the Price and Fast Right Away Service Cheapest Phone Repair in the area I Recommend All my Family and Friends to go here to Fix your phone”
“This by far is the best place to take your phone. I broke my brand new iPhone, 15 Pro Max every other place I called told me $700 plus 100$ installation fee!!! I do have insurance however the inconvenience of having to wait a week going thru T-Mobile and was not an option for me not to mention monthly payments for insurance, and having to pay a high deductible, absolute waste of money, and a joke …. Cameron is the best!!!!! they’re very honest upfront and that goes along way especially when it comes to spending your hard earned money when you google places that fix phones and this pops up, just know that this is the only place you need to go to. They’re Professional efficient and worked very quickly in my phone was fixed within 30 minutes !!! Don’t go anywhere else Trust me, they are the only ones that will be fixing my phone from now on”
“Brandon was a very knowledgeable and helpful with all my questions and inquiries. I really appreciated his help with the purchase of my new watch and phone accessories.”
“Dre was so very helpful with all the questions I had about putting a screen protector in my new iPhone watch. I would highly recommend coming to the Lockport Verizon store for any help you may need . Ask for Dre, he was the best!!”
“Marcus helped us get a new phone for my fiancée after her’s broke and he was super patient and friendly, even though Verizon had some technical difficulties he was professional throughout and made us feel welcome and appreciated as customers as he worked to get our new phone online, cannot say more good things about Marcus and this store, highly recommend!”
“John at the niagara falls blvd location in amherst was great and helped me fully understand the full benefits of the home + plan. It was a no-brainer. Would recommend to my friends/family”
“Ryan from Lockport, NY was absolutely wonderful. He is knowledgeable AND cares about his customers. He is a great salesman, BUT...it did not feel, not even for a second, like he was just trying to sell me a phone. He really cared enough about my needs and desires to find me the best deal possible! Thank you, Ryan!”
“My phone just slipped out of my hand, fell on stones & the screen broke for the first time since owning it. Cellaxs replaced the screen very quickly at a fair price. The did a great job. I highly recommend them.”
“I went into Cricket expecting to get a cheaper phone as my phone screen had broke. Natasha convinced me Apple was the way to go as I rely heavily on a decent camera. She helped me through signing up for a payment plan, and stayed later than close time to make sure I was all set to go and knew what I was doing. 10/10 experience today!”
“I want to sincerely appreciate the help of Doctor Otuke for curing me of genital herpes of 5 years where all hope was lost after taking all kind of drugs prescribed by a doctor thank God I contacted Doctor Otuke @”
“Great service!! Very happy with the service and rep Khaled C literally made my day! Great communication and problem solving. Although, representative Tony could be more friendly and understanding.”
“Chris was absolutely amazing! he helped with some online ordering issues/activation issues, and he was very quick. took maybe half an hour then i was all good to go! stress free!”
“Cricket is the best company to buy a cell phone from you never get interrupted with your service rather it's a bad day or a good day that's why I love cricket”
“I was transferring over to Verizon from AT&T and for some reason it would not transfer I had a girl at the store in Depew named Kimmie, and she was absolutely a dream. I was afraid that I was never going to get my phone turned on and it was all because AT&T locked my phone number. I would recommend Verizon and especially Kimmie for all she did at the Depew store on transit. I'm so happy that I switched to Verizon! ❤️”
“Best. Service. Ever. The place was so clean and the staff was beyond pleasant. Marco did everything he could to make sure I got the best deal. I’ve never experienced customer service of this quality. Highly recommend this location”
“Went for two upgrades, employee Brooke was very knowledgeable and patient. We had a lot of questions and all were answered well and efficiently. Incredible service, will be coming back to this store.”
“My brother and I went into your store today. My brother is blind. He wanted a phone with voice activation. The girl working this morning was great so helpful and knowledgeable. She got his contacts on his new phone and showed him all the features he could use on his phone. She was an absolute all star. She is why I will recommend my family and friends to come to your store again. Great Customer service and experience.”
“AT&T at the Galleria has fast service, great knowledgeable reps and good customer service and a kiosk for quick bill pay. And it takes cash or apple/google pay!!!!!”
“I will give 5 stars for Brandon. Everytime he's taken care of my phone issues, he was very professional. I've been in this location several times and have interacted with several agents. My visit before this last one made me consider moving to a different vendor. Rude and short tempered agents ignoring concerns I and other customers had. A female agent more interested in ordering her lunch than helping the line of customers in the store that day. Another question is why is there NO designated Handicapped Parking? There are 2 1/2 parking spots in the front and several behind the store, that are INCONVENIENT to those of us who have mobility problems. Give us one of those spots please.”
“Zion Fields went above and beyond to get me a great phone quickly he made the process seamless while making sure I understood everything about my phone plan and all the other deals available for me he was Awesome and his customer service was impeccable. I'm truly thankful to Zion for his professionalism and expertise”
“The people in the store are great. I recommend this store for everyone. They will do whatever they can in store and provide guidance for anything they can't control. Awesome.”
“Brandon gave us excellent service on the purchase of a new phone. He was very informative and knowledgeable. He went out of his way to assist us with the purchase. He offered to assist us with any issues we might have with the phone. We are very satisfied.”
“Such a great customer service experience in the Verizon store. I was treated with respect. The sales rep was professional and not to pushy. You should definitely get your phones here. So much easier than online”
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“I frequent this Verizon store often not only because it’s in the neighborhood, but because the service is OUTSTANDING! Today I was in there on two separate occasions switching from an Android to an iPhone. The technical assistance I received from James & then Drew was outstanding. They spent so much time with me, transferring all of the data & patiently walking me through everything. Thank you guys!!”