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January 2024 by Leo Delaney
First time boarding my cat. Emailed the owner while on vacation and she gave me an update on Luke our cat and even sent me a picture..awesome. He eats too fast and gets sick, so they fed him slowly. They have extended hours and when I picked him up he got a free toy and treat. Great place highly recommended. Thank you
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December 2023 by Jamie Sawma
We love Cara Mia. They took wonderful care of our 3 large dogs for 9 days. They received a complementary bath on the day we picked them up and they have never been cleaner or softer.
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December 2023 by Carrie Lawrence
We called to check out pricing/schedule a time to do a tour and was told "there is a tour on the website." The "tour" on the website is a glorified slide show that is 15+ minutes but just shows slides of written information that can easily be found on the website and 5 total shots of the dog rooms, and all but one of those are zoomed in shots focused on the dog so you can't see any detail. After being burned by Creature Comforts and their neglect scandal , I am severely disturbed at this lack of transparency. If they don't allow actual tours of their facilities, then what is going on behind the scenes? Not a good image at all.
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November 2023 by Ronald Jones
We are looking for a place to board our dog when we go on vacation. We stopped by here on a Saturday to check it out. The door was locked even though they said they are open till 10pm. So we called, and the lady that answered was rude and said we couldn’t look at the place. Why the hell would I leave my dog somewhere where I couldn’t look it over first. This threw up a huge Red Flag. We will continue to look elsewhere.
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September 2023 by Mary Carol Abbamonte
This place is amazing. Our cats are so well taken care of and even come home with new toys! I highly recommend them for boarding .
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July 2023 by Mark Longo
I have been bringing my puppy Drax to Cara Mia for the last 3 months. The owners and the staff working for them are amazing! My little boy is always excited when I get there to drop him off. I appreciate the patience they have with him since he is a handful. I highly recommend Cara Mia for doggie daycare and boarding.
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July 2023 by Concierge Services YDB
Cindy and her team are incredible, they have always gone above and beyond the numerous times we have had pets stay at the resort. We can not say enough good things about Cara Mia and the management.They are flexible, courteous, kind and of course amazing with all pets.
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June 2023 by Allison Barto
Cara Mia is definitely a five start pet resort. I am so grateful for the wonderful treatment they provided for my kitty. Cindy and her staff were so loving to my cat and gave her absolute incredible care. They certainly go above and beyond and made me feel so at ease in leaving her, while my family was away. I have used them twice and will never go anywhere else! Thank you so much, you guys are awesome and so knowledgable!
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May 2023 by Marissa Decarlo
I bring my dog Milo here and have since he was little. She does an amazing job with him he’s always smelling good when I get him back for at least a week and a half to two weeks! She does a good job with everything she does a 12 step wash just with a standard package!! She always takes pictures and sends them to me, she does great I would recommend her for your dogs and or cats!!! She’s wonderful! Thank you Caramia!!!
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April 2023 by Loraine Ingrasci
Cara Mia took excellent care of my cat. This was the first time I boarded my kitty and was impressed by the kindness and care of the staff. Highly recommend ?
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December 2022 by Matt Kolokowsky
We have left our cats here for a week (twice). One has FOMO (Fear Of Missing Out). The other just has FO (the list of fears is too long to quantify). They were nice enough with the cats to be able to trim their nails, and applied medication that requires touching the inside of the ear. Very accommodating drop off and pick up hours as well.
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December 2022 by Patrick Buchholz
Our little cockapoo ended up being a gigantic pain for the groomers, and when we arrived, they said they were unable to finish his cut. But while we were there, the groomer noticed that he was calmer with us and finished clipping him even after he was so uncooperative. He ended up having one of the best cuts we've seen on him, while a different place would probably have turned him away completely.We really appreciated the level of service, the talent, and the willingness to help. While we're going to think twice before saddling any groomer with our little hellion again, we'll gladly refer any friends with a more even tempered dog without hesitation.
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November 2022 by Nether Nerd
WARNING. Do not bring your pet here, they're incredibly irresponsible and rude. My pet (who's been fine at every other place he's stayed) came home acting really weird and seemed traumatized. They wouldn't let us see where he would be staying either. A couple days after I had to take him to an emergency vet visit that ended up costing over 5k to get him back to normal. He's been healthy and never had to go to the vet before this, but it became clear their neglect had caused it. They also trimmed his nails down past the quick without even asking me if they could trim his nails. Will never take an animal back there again.Edit: I added a photo of one of the invoices and put it in since apparently this place wants to claim this is a fake review. How disgusting. I haven't posted my personal information to protect myself as these people are clearly psychopaths and huge liars. Also, obviously when I said I have never taken my pet to the vet before, that didn't include regular checkups. I'm talking about serious issues and an emergency visit. My pet was returned to me severely dehydrated and traumatized. This place prioritizes arguing with customers that they are not at fault and doing things in the cheapest way possible instead of trying to do better. For the record this wasn't a groomer visit, this was a stay at their so-called luxurious pet hotel which they never let anyone see. Trust your gut. If you don't believe this, there are plenty of other similar reviews with similar cases.
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November 2022 by Giovanna Testa
Their website lacks the most important information for me: what are the measurements of the "luxurious suites" in the Canine Hotel? Why these "luxurious suites" are not pictured on their virtual tour? So yesterday husband and I dropped off applications in person and asked about the measurements:Person (owner?) -About double the size of that (pointing to a small enclosure in the lobby)Me -So the measurements would be what approximately?Person - 6x8Me -Can we have a tour?Person -There is a virtual tour on the website...no in person toursWe left thinking why they don't show the dogs enclosures either on the website or in person??? RED FLAG! Not leaving our two dogs there!!!
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November 2022 by Maria Conklin
We are beyond grateful Cara Mia pet resort for taking care of our dog from the airport when no one else can due to snow storm. Cindy, your God sent angel to us. ?❤️Long story short! We are a military family moving back for good to WNY. My husband is separating/retiring . Due to flight availability for pet cargo , our dog has to fly first before us and unfortunately snow storm hit the day he arrived BUF. American airline employee told us that if we don’t pick him up , they’re goin to send him back to LAX and we have to pay for another flight again or he can stay for 24hrs at the airport but only on his cage. My in-laws can’t get him at that day due to route to Buffalo from their place are being shut down and too dangerous for them as well.When we hear that our dog is on his way to a resort, it was a relief. Of course AA didn’t let us know beforehand until we call but regardless we are sooooo happy!!We weren’t concern with extra payment as long as our dog is safe and doesn’t need to fly back to CALIFORNIA again.Our dog stayed 3 days on them if I’m not mistaken .But to find out at the end ,Cara Mia pet Resort didn’t charge us any single cent when she finds out my husband is in the military ?❤️…. Again, thank you Cindy and Cara Mia pet resort.May God bless your resort abundantly . We sure will recommend you to friends and family ❤️.