“My family and I have been banking here since my parents moved to Buffalo before I was born. I went to Citizens for one year and immediately regretted it. For a college kid with a checking and savings account, you can't beat the service nor customer service. I have a hassle free checking account and a basic savings account. No charges unless my savings dips below 300 bucks. Best part of KeyBank are the tellers and managers. Big shout out to Frank Pieri, Lauren Zima, Andrew, Susanna, Judy, and Lisa. They always remember me and greet me like family. Only bummer about Keybank is that sometimes the ATMs are glitchy and don't accept my checks. I've found out the way to beat this is by ending the transaction and doing it a few more times. Usually that works. All in all, love love love my bank.”
“My family and I have been banking here since my parents moved to Buffalo before I was born. I went to Citizens for one year and immediately regretted it. For a college kid with a checking and savings account, you can't beat the service nor customer service. I have a hassle free checking account and a basic savings account. No charges unless my savings dips below 300 bucks. Best part of KeyBank are the tellers and managers. Big shout out to Frank Pieri, Lauren Zima, Andrew, Susanna, Judy, and Lisa. They always remember me and greet me like family. Only bummer about Keybank is that sometimes the ATMs are glitchy and don't accept my checks. I've found out the way to beat this is by ending the transaction and doing it a few more times. Usually that works. All in all, love love love my bank.”