T.J. Maxx is a popular store that offers a wide range of products, including clothes, pots and pans, gifts, household items, furniture, toys, and luggage. Customers appreciate the variety and quality of items available, often finding good deals that fit their budgets. Many mention discovering items like clothes, furniture, and even a bed for a service dog, with some noting that the store helps them prepare for trips or find gifts. The staff is generally friendly and helpful, with specific praise for employees who speak Spanish and assist customers well. However, some concerns are raised about the self-checkout option, which some feel takes away jobs and requires customers to do work without pay. Customer service experiences vary, with some noticing rude behavior from certain staff members. Overall, shoppers enjoy their visits, appreciating the store’s variety, good prices, and helpful employees, though they wish for more options like gold jewelry and larger sizes in clearance sections.