-
June 2024 by Free Spirit
Guy does good work here
-
November 2023 by maria rivera
So helpful and very nice people
-
October 2023 by mickey roland
Jay was great
-
October 2023 by Karina Flower
Great experience
-
October 2023 by Philip Wagner
Pleasure doing business with
-
August 2023 by Ernest Rivera
Jay was a great help Very professional
-
May 2023 by Marilyn VanDewark
God I love these people!!
-
May 2023 by Monica Sweetwine
I'd like to initiate by saying that the representative Joe at the Dunkirk, NY location couldn't be more of an exemplary perfect employee! I walked in with more than the average share of difficulty, issues and time consuming challenges and he could not have been more friendly, helpful, thorough, professional, patient and knowledgeable! I literally left that store having an entirely optimistic and positive outlook not only on Cricket but also with customer service representatives in general. He went far above and beyond the relm of a customer service rep and the entire time he was extremely patient and understanding helping to put my mind at ease. He also went above and beyond to save me as much money as he possibly could while assuring that I received the service I needed. He deserves so much recognition because you do NOT find these types of employees everyday! Any company that has him definitely has an asset on their hands and I can only hope they realize this. Joe has truly given me an amazingly positive outlook on Cricket. I couldn't be more grateful!
-
July 2022 by Vega Vega
Good employee, treats people with respect, helps them with everything they need. In the end they leave satisfied with the work Carmen
-
May 2022 by jerry murphy
Carmen is awesome at what she do thank she explained everything even that acp program we did it all
-
February 2022 by Cindy L.K. Reich
I went here to switch from another company. The 2 team members there worked great together to get my phone number ported to new phone & set up my Hotspot device. They were awesome & knowledgeable. The Hotspot works extremely well btw
-
February 2022 by Margarita Torres
Carmen great job we love you thank you
-
December 2021 by Roy Wheat
Where I bought my phone. Great customer service.
-
November 2021 by Barbara Hajduk
My cell blew up yesterday, well not literally, but... 3 hrs later the keys were so stuck, I thought I'd break the screen. 1 hr today & I quit. Back to my fav Cricket store. Didn't realize the store didn't open for another 20 min, but CARMEN let me in. 3 hrs later, I decided enough! We picked a new phone and she got it switched, etc. What a treasure!CARMEN, thank you so very much! Absolutely wonderful. Professional, extremely knowledgeable, and an absolute delight to struggle thru with this (to me) nightmare! Thank you again!
-
October 2021 by Luz Ruiz
Customer service representative Izzy and his staff's exuberance exceeded my expectation. Upon entering the staff (and store) was welcoming which thankfully set the tone for a new purchase. Not only was Izzy knowledgeable on the specific brand of phone I was looking for, he assisted us with the transfer of phones. His dedicated and determined staff ladies went above and beyond to locate an item in the back for us as well. We appreciate all three of you for all you've done today.
