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August 2024 by Jenna Rose
had rear windshield done December 2022 by geico insurance claim.. waited a long time to get it done, then wrong glass was ordered or sent, tons of broken glass still everywhere after installation, the ceiling felt wasn't tucked in properly and you can see the seal on the one corner isn't sealed right and now there is water leaking into my car when it rains .. which he "determined" to be the antenna causing all that water to leak. I don't buy it and I'll never be using this company again. sorry. tried going with the small town company instead of safelite, never again. Stick with safelite. Geico told me the glass company is supposed to have lifetime warranty on their installs so they can't do anything else ... all i can do is wait for rear windshield to break again someday and submit new claim with a better company who takes pride in their work..
Update- a mechanic from Chevlins who did my inspection also determined it was the windshield seal, not leaking thru the antenna. ?
will update if he reaches out to actually redo the glass seal/felt, but I know it won't happen.
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January 2023 by Tammy Rodell
Tried to hometown business requesting early last week.. called everyday but Sunday and got no response called safelite and knowing we are getting snow this weekend literally in a panic called safelite couldn't come to house but appointment within 30 hours. How can u complain. Merry Christmas
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November 2020 by kimberly platteter
Not open on Sunday. They don't repair windshields.
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June 2019 by Matty Furmz
I called when my windshield cracked, had to wait a day or 2 for the new one to come in, but in 45 minutes of dropping off my car it was installed and road ready. Expert level results, highly recommended!
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February 2019 by Sarah Gedraitis
UNSAFE! During the Polar Vortex of 2019, we had an unsafe road occurance with chautauqua Auto Glass. On icy, snow covered roads, the driver of a van tailgated us and then passed us going way to fast while I was in my truck in 4 wheel drive on the back roads in Perrysburg area. I will never suggest anyone to use them due to this. It was at 5:40 PM; so I can only assume he was rushing to get home. Not the best way to advertise the business, at all! They will never get my business, nor will they be suggested to people.
