Banks in Dunkirk, NY

“Southern Chautauqua Federal Credit Union Is one of the best Credit Union I have been to. They helped me out with a loan and Jessica and Amanda were very helpful, polite and are willing to answer any questions and doubts you have. They work with Jim Whites to help you get approved for loans with low interest rate. They got me approved when I had my Toyota RAV4 and got me approved after getting into a car accident for my Jeep Cherokee 2016. I was without a car for less than a week!!! Thank you, Southern Chautauqua Federal Credit Union and Jim Whites, for making it happened! Super happy with the service and my new car!!!”

“I love This Bank I Would Never Wann Leave You Guys Are The Best People To Bank wit It I Appreciate It Everyday Thank You !!!! 5Starrrrrr⭐️⭐️⭐️⭐️⭐️”

“My husband and I had been a customer for over 25 yrs., and after his passing they went out of their way to help me with anything I needed. The Tellers are always helpful and friendly.”

“After a frustrating situation with the Lakewood branch, the Dunkirk branch came to the rescue! Here's the whole situation:

I had called the Lakewood location 3 times to try to make an appointment to set up a business account and it was nearly impossible.

The first time I called Lakewood, I was told I'd need to call back on Wednesday when Katie Samuelson is available. I called back on Wednesday and talked to Katie. She didn't have anything available that day so I asked her about other availability to which she let me know that I can call ahead on Wednesdays before I come in. A few weeks had passed (due to my recently not having a car during the day) but I finally had a vehicle made available to me on this particular Wednesday so I wanted to set up my account. I called to let Katie know I'd like to come in to set up an account. She told me that she had a conference call but said I could come in "right now." Unfortunately, I live 25 minutes away so that wasn't possible. I asked if she'd be there until 4 (the bank's closing time) to which she replied "no." Then she proceeded to ask me if I'd be able to come in on Thursday. I specifically had a car made available for Wednesday because that is the day that she said she'd be available.

The whole situation was just frustrating so I called the Key Bank location in Dunkirk. They had no problem getting me in same-day with Tony. I asked if he'd be there until 4. The woman I spoke to sounded surprised and said "yes, we're open til 4 so he'll be here." I was able to make an appointment for 2:30, no problem. Very refreshing.

I'm not sure why the Lakewood location has their only person on business accounts working such narrow and random hours but you'd think they'd have more availability given the fact that other businesses need banking services on days other than just Wednesday.

I will ONLY be doing business at the Dunkirk location going forward. I would not recommend the Lakewood location to any business.”