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September 2024 by Peter Thomas
Great place to take your fur kids.
Very clean & compassionate
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September 2024 by Matthew Nye
I can’t say enough good things about this place! The staff are always friendly and take the time to listen to my concerns. I think they love animals even more than I do and I didn’t know anyone could…
They provide me with solutions that work in real life and even let me bring my cat in for weigh-ins if I need too. My neighbor also uses them and I’m pretty sure her dog wouldn’t be alive today without them. Thanks for all you do!
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August 2024 by Lex M
I take all 3 of my dogs here for boarding and the vet and they are always great! I recommend adding the walks for the dogs when boarding. They noticed that one of the boys should get looked at, called and we set that up and was able to start his medication early! Always appreciate how they care for my littles
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August 2024 by Christina Mill
Absolutely horrible and grotesque experience. Would definitely NOT bring your animal here. Especially if they are elderly. My friends cat was brought here for a haircut because of some matted hair- made fully aware of the cats medical history/age etc- And ended up needing to be put down because of god even knows what.
AS THEY ARE PUTTING DOWN MY FRIENDS CHILDHOOD CAT, they come in and ask for payment.
If that isn’t enough to detour you from going to this establishment , nothing will.
Rest in peace Bubba <333333
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June 2024 by Tracy Thayer
The entire staff was wonderful...friendly, helpful, informative. We felt very comfortable entrusting our fur babies with Countryside and Dr. Wagner. Thank you for taking such great care of Duncan & Daisy!!!
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March 2024 by Laurie Hathaway
Very nice Dr and staff. Our dog enjoys going to the Vet. A very pleasant experience each time.
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November 2023 by DuRon Pitts
Awesome staff. Took good care of our pup even though she can get a little crazy. They were all very friendly and recommend them to anyone in need of a vet.
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November 2023 by Ciara Fellows
If I could give 0 stars I would. I had a terrible day with worry about my 10 month corgi mix pup who wouldn’t walk or stand on her hind legs. I called at 9:42am to try to get her in because I have my senior dog seen at this vet and that got our foot in the door, they had a cancelation and threw us in for 1:45pm. I had a doctors appointment in Marathon and rushed home to Berkshire to get my pup, only to rush to Dryden and was running a couple minutes behind. I do not have service enough to make a phone call between Berkshire and Harford (thanks Verizon) and l called AS SOON as I had service, 1:50pm, and I was 3 minutes out and explained I was at an appointment and rushed and I’d be right there. The receptionist, Stacy(I believe her name was) put me on hold and said I’d have to make another appointment because I was too late to be seen. I was obviously upset and as a receptionist at a VETS OFFICE you’d think she would be understanding, but instead, completely changed her attitude to rude and entitled. After I explained I had been at an important doctors visit in Matathon and I had to run home to get her, I asked if she could make an exception for my PUPPY WHO WASN’T WALKING, and she got ruder, told me to go to colonial or Cornell, and continuously interrupted me when I was simply asking to be put on a cancelation list, then ended the call with “you’re being extremely rude I’m done with this phone call” and hung up on me.I WILL NEVER STEP FOOT IN THIS OFFICE AGAIN!
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October 2023 by Alysia Overbaugh
Very unprofessional with no empathy at all! Receptionist should be ashamed of herself.
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October 2023 by Raphael Tanzini
Very Very good!!!Top Notch Vet.
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October 2023 by David Lawerence
Only place that complains that don't bring your dog in for a regular check up but never calls you when do make a appointment and it canceled and was here a week ago to pick up flea meds for dog and do have are number to
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September 2023 by Lori Tenenbaum
Unkind, uncaring and impatient. I took my beloved dogs here when we moved to Dryden from Syracuse. Unfortunately it was also right at the beginning of the pandemic. I excused their detached demeanor as a byproduct of not being able to meet in person (they came to the car to get the dogs), but their distanced practices continued for over two years- far longer than other local vets. The techs who came to the car to get the dogs were unsmiling, unfriendly and did not seem to genuinely like animals. On one occasion my dog was returned to me shaking and with his backside covered in feces- NOT how I handed him over to the tech.I understand that vets need to make a living too, but their system of 1. Take your dog 2. Take your payment 3. Return your dog 4. Speak to the vet makes it clear that the focus is on the money, not the animal.I couldn't shake my feelings that my dogs weren't being well cared for so I asked for my records so I could take them back to my vet in my previous city. The comments on their records were heartbreaking- two of my dogs were muzzled without me knowing while being treated, and my anxious dog was labeled as having fear aggression and territorial aggression. He is not an angel by any means, but he has severe anxiety. Never in his 7 years has he had to be muzzled before. They were so harsh with him that the notes said that he "alligator rolled" when they tried to take the muzzle off. He was terrified of them.My trip with all three of my dogs today to the Lafayette Veterinary Clinic was a wonderful experience for me and my dogs. No muzzles, no fear, just kind and caring veterinary practices- the way it should be.
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June 2023 by Natalya Shatskikh
I went to get rabbies vaccination for my dog, and it was a quick and non expensive service. I liked the environment.
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February 2023 by Jennifer Walker
Dr. Wagner was so thorough and listened to every concern I had re my dog’s behavior. She did an overall heck and found something another vet had missed that was crucial to Gladdy’s physical health. She is already improving as I am able to train her more easily, due to the help of these kind and professional people.
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January 2023 by Peter Searle
Although we felt Countryside Veterinary Hospital & Kennels did a good job watching our exotic pet, we were charged more than we were initially told we would be charged. We were priced $13 a day for boarding when we reserved our spot several months before our trip. We were not informed that the price increased to $16 a day between the time we called and boarded our pet. We thought it was unprofessional that we weren’t immediately informed of this significant increase in price. When we asked why we weren’t informed, we were told that they couldn’t keep track of who they had quoted before the price change, although they clearly have records of who scheduled their pet to come in. We ended up spending about $100 more than we anticipated, a tough break for a college student. The cherry on top was when we were given our pet’s temperature monitor, we found that it was no longer working when we returned home. We won’t be returning and have told our friends with pets to be wary of this place.
