CVS is a pharmacy that strives to assist customers, though their fax machine and phones don't always function properly, which can make it difficult to obtain medications on time. While the overall experience is often positive, with helpful and patient employees, clean and organized stores, and a caring pharmacist, there have been some issues reported. Customers have praised the exceptional service provided by particular employees, like Ashley, who went above and beyond to assist with insurance and prescription costs. The manager's attentiveness and guidance have also been noted positively. Despite occasional technical difficulties, CVS generally provides a satisfactory experience for its customers.
Dover Plains CVS pharmacy is the worst I've been to.Never enough help long waits and this time the window was closed because they didn't have enough help so I had to go in and the line was long and it took me almost 30 minutes to just pick up my scripts. The only good thing was the only 2 people that were working were... read full comment
June 2025
Not enough people Not so nice manager No one at checkout now I go to Pauling Much Nicer people
May 2025
I just started using the CVS in Doverplains ny. It's well stocked and clean, The associates were very helpful.
