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“I recently had the pleasure of working with Sandra Alvarez, a mortgage officer at Trustco, and I cannot express enough how impressed I am with her professionalism, expertise, and dedication. From the moment I walked into Trustco seeking guidance on securing a mortgage, Sandra greeted me with a warm smile and a genuine eagerness to assist.Sandra's depth of knowledge in the mortgage industry became immediately evident as she guided me through the entire process with clarity and precision. She took the time to patiently explain each step, ensuring I fully understood the implications and options available to me. Her attention to detail and willingness to address any questions or concerns I had instilled a sense of confidence in me that I was in capable hands.What truly sets Sandra apart is her unwavering commitment to her clients. She went above and beyond to explore various mortgage options tailored to my specific needs and financial situation, ultimately helping me secure a mortgage that exceeded my expectations. Throughout the process, Sandra demonstrated a remarkable level of professionalism and integrity, always prioritizing my best interests above all else.Beyond her exceptional skills as a mortgage officer, Sandra's friendly demeanor and approachable nature made the entire experience enjoyable and stress-free. Her genuine passion for helping others achieve their homeownership dreams is truly inspiring and sets a high standard for excellence in the industry.In conclusion, I cannot recommend Sandra Alvarez at Trustco highly enough for anyone in need of mortgage assistance. Her outstanding service, expertise, and dedication make her a true asset to Trustco, and I am grateful for the opportunity to have worked with her. If you're looking for a mortgage officer who will go above and beyond to ensure your needs are met, look no further than Sandra Alvarez. She is simply the best!Additionally, I firmly believe that Sandra deserves recognition for her exceptional performance and contributions to Trustco. Her outstanding work ethic and dedication to client satisfaction undoubtedly warrant a raise and promotion within the company. Trustco would greatly benefit from retaining such a talented and dedicated professional like Sandra, and I wholeheartedly support her advancement within the organization.”
“Mayra T has helped me every step of the way with the purchase of my new home. She was patient kind and helped me choose the best accounts to fit my needs ! Highly recommend. Thank you thank you thank you !”
“Not a member, just needed something notarized.Called, spoke to a person, came in, got my notarization. Easy process and nice employees.I do not have a relationship with this bank but will consider it for the future based on my interaction with them. Thanks Steve!”
“Andre Francois helped me so seamlessly with a personal loan. The whole process was finished in its entirety within 1 day, and all over the phone. Andre was very easily accessible and helped me with any questions I had, guiding me in the right direction. This is not the first time I’ve used PCU, and I’ve recommended them to multiple people. I will continue to use this branch specifically and continue to recommend.”
“I want to extend my heartfelt thanks for the exceptional service I received. The tax documents arrived promptly, and the efficiency and speed of the action taken were remarkable. It was an absolute pleasure interacting with Mr. Shiva and the team. Your professionalism made the entire process seamless and worry-free. I truly appreciate your dedication. Wishing you all a fantastic day!”
“I have nothing but good things to say about banking with OB&T! The online platform is very user friendly and I always get a very quick response from the amazing staff whenever I do have questions!”
“Recently I had to roll over an IRA from a former employer to another retirement fund. Luckily for me Joe Wallace was at the Trustco branch closest to where I live in Briarcliff. He was attentive, patient, and went out of his way to get me the best possible interest rate for my new fund. Go to Trustco and look for Joe is my advice.”
“I recently had the pleasure of interacting with Miriam Aidoo, a customer service representative at Apple Bank in New City, and it was an exceptional experience. She showed unparalleled professionalism and patience resolving my concerns with efficiency and courtesy. I am truly impressed and grateful for such a positive banking experience.”
“My experience with Trustco could not have been better. They did almost all of the work in getting my application in order, they accommodated my closing date preference and the closing was very quick and without issue. I would highly recommend this group to anyone looking for a great loan experience.”
“I have my business and personal account at First Commerce Bank in the Teaneck Branch for 4 years now. Everyone has been very helpful, professional, and respectful. You are just not an account with a number like other banks. You feel comfortable being able to talk and be listened. You are part of them. I highly recommend this branch.”
“Donald LucasWe just had the best experience with Barbara Carlsson at Trustco bank. She was professional, friendly and informative. We recommend her to others.”
Closed
88 4th St, New Rochelle
Banks
“very good attention, the gentleman moses pujeh was excellent and kind in serving my family and me. with kindness and good service. Very good service and attention. I recommend the bank and I recommend opening accounts in this place.”
“Sevime Kreka was absolutely amazing. She approached me And informed me about all of the wonderful options. Hospitality was five star I will definitely be banking.”
“This branch is wonderful,I love the way how they helping people to build the credit score!!I just signed the papers for loan assist with Suela,she knows how to take care of the client's time!!I have to go to work at 10 Am and she said I will do my best for you first thing in the morning,it takes me 5 minutes to sign up & done!!I really appreciate that you really care for your customers.Thank you!!”
9AM - 12PM
70 Engle St, Englewood
Banks
“Had a great experience starting with Vanessa May the New Milford branch manager. Followed up with Ganna Rybalka in the mortgage office. All went well with my second mortgage. Thx”
“John Reed was at the Norwood branch on 204th st today. He was very helpful he was very polite & he was very patient he help me with my account I was having little problems with but he help me & took care of everything so thank you John”
“This branch is very friendly, the manager Alexander always go out of his way to say hi to the clients and even remembers my name every time. Banks need more engaged managers like this.”
“I had a fantastic experience at the Bank of America branch in Old Tappan, NJ. Emily's exceptional service stood out as she went above and beyond to assist me. Her sweetness and kindness made the visit enjoyable. Kudos to Greg, the branch manager, who was also great and helpful. I truly appreciate their outstanding customer service.”
“There's nothing special about this bank. The employees do their jobs, but nothing stands out. The only reason to recommend it is that there never seems to be a line. If there is, it's maybe a couple of people. There seems to be one CSR when I go in, so if anyone is waiting, there could be a wait, but I haven't encountered it. Get in and out fast seems good to me.”
“1st Commerce Bank of Closter, NJ is fortunate to have Jawan as an employee. Jawan is such an asset as he is knowledgeable, professional and always goes above and beyond to be helpful. When I have a question or issue, he is responsive to provide information and a resolve and does so in a timely manner.”
Closed
135 Main St, Nyack
Banks
“I’m the manager of all gas welding supply and we come here for our deposits Sanjay is a huge help makes the process quick and easyHighly recommend opening an account here”
“This branch is awesome. We have been banking here for many years.the tellers are friendly and efficient. Mathew, in investments, is knowledgeable, friendly and available. Joseph is awesome He clearly loves his job and helping his customers. The branch manager, Kim, leads by example. She is always so welcoming and helpful. She knows all the answers. Chase is extremely lucky to have this Bronxville group representing them”
“This program is the best and help you out when you need them. If anyone ever needed assistance, they will provide you with the best service if ever needed. Thanks for everything I recommend for anyone to come here. Angie helped me out when I really needed it the most. Thanks again!!”
“I was just at Webster bank and the branch manager Eileen Victory is the nicest person and she did such a great job of notarizing so many of our documents. I would open all my accounts at Webster specially at this branch because Of Eileen and Vito”
“Branch staff are extremely personable and friendly. They are always going above and beyond. I have never had an issue with any of the staff here. Plus they have coffee :)”
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“I came to open an account with Mr. Reed. Very nice gentleman. Will have my husband come in to open an account. The branch energy is friendly and I felt welcomed.”