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August 2024 by rose rogers
Molly is awesome she listened to what I wanted and did gave me a beautiful hair cut ty Molly
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August 2024 by Wolf
My most recent visit on the 17th was such a good experience and every time I’ve come here, I was given great service! Specifically Kay and another woman (I didn’t catch her name, I’m sorry!!!) helped me with the YSL scents, nail care advice, and were so sweet and attentive.
I plan on only coming to this location for my Ulta Beauty needs. Thank you so much for giving a 10/10 service experience!
I couldn’t find a survey link on my receipt, but I will spread the word to come visit these wonderful staff members (:
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August 2024 by Liya Yahav
It had a lot of the products that I wanted
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January 2024 by Isha
I came in panicking because I had an unexpected acne situation pop up in my face. So I immediately got help from Sydney & I explained to her what’s been going on with my skin and how I didn’t know what was causing it to react the way it was. So she immediately examined my face and told me what’s going on& suggested 2 acne treatments & she helped me till I had no questions! I loved her customer service and was willing to navigate and help me through everything. She really did make my day& the products she suggested definitely has been helping my skin out as well! Definitely give her 10/10 appreciated her so much! Such a sweet girl as well :)
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January 2024 by Bob Davis
Unlike others, customer service is great, the staff are ALL hard workers and if my wife loves it at Ulta, the Negative views can pee off. Costly, but great staff. Wife loves it there
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December 2023 by Vic L.
The staff are awesome but the security guard borderline harassed my friends and I by continuously staring at us and following us around. It was weird because we came in, asked for something, and then paid. We interacted with the kind workers and everything, it was so scary
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October 2023 by Shaelon Ferguson Davis
Sangita - wonderful job in my eyebrows!!!
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October 2023 by Nancy Reif
Great experience for birthday mini make over - manager Lee gave us undivided attention, answered a million questions and guided us to products with our budget. Definitely book ahead, it was fabulous! Thank you Lee!
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October 2023 by Jessi Cornfed
I walked in for acne wash and got told I had “mature skin” multiple times despite being 31 and having zero lines, wrinkles, or age spots.I checked with my aesthetician and “mature skin” starts at 35 at the earliest, and it isn’t something that would alter what acne wash I needed.They will call you old to sell a more expensive product. 100%Not to mention the employee herself needed some under eye care to be speaking at someone that way. Glass houses.
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September 2023 by Gen
I went on Sunday to buy a new cologne and there were nearly no bottles--it was bizarre. Almost the entirety of the perfume/cologne section was bare.
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September 2023 by Brianna
The worst customer service I've ever experienced.They watched over me and followed me throughout the store as if I was going to steal something. I've been to this ulta many of times and gotten the same outcomes. I'd rather travel to an ulta across the world than come to this one on Erie blvd.
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September 2023 by michelle doolittle
Cici is truly wonderful!
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July 2023 by Alyssa Robledo
Alyssa at the Salon is great! I went for a color and cut and i was pleased with my results, im always so nervous going to someone new but she did amazing! I will definitely be going back.
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July 2023 by C Lee
I typically wouldn't leave a review for a store like this because it's relatively self involved the entire time. However. I ordered 3 items on Monday and paid for them. I received 2 emails, the second stating that my order was pulled, and ready to be picked up. I came the next morning to pick the order up and no one could find it. The exact 3 items I had ordered were blatantly sitting on the counter while a girl sloppily laid her body over the counter next to it lounging carelessly. I said that those were the 3 items I ordered and she ignored me and just laid sprawled over the counter with her upper body. 30 minutes goes by while I wait there for an order that was said to be pulled and ready only to find out that they don't even have the product I ordered. So I not only waste my gas to come to this store, but my time to get there and the 30 minutes wasted while they looked for said product... only for me to have to go to a whole other store in the end. The employees working this day were absolutely careless, lacked empathy or care. An apology was verbally extended while the girl was snickering like it was funny because there were 3 or 4 other employees all gathered around. If this is your staffing for most of your stores, how embarrassing. I'll go to sephora from now on where the employees at least pretend to do their jobs.
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May 2023 by Brianna Banks
The worst customer service I've ever experienced.They watched over me and followed me throughout the store as if I was going to steal something. I've been to this ulta many of times and gotten the same outcomes. I'd rather travel to an ulta across the world than come to this one on Erie blvd.
