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June 2024 by daniel joslyn
Awesome service and pricing, friendly and professional!
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June 2024 by dave mapes
What a great place! Your daughter is traveling alone cross-country and has tire problems on a Sunday morning while you are 10 hours away. Thank God for Good Year & Mike! He helped out and got her back on the road in about 20 minutes. Thank you, Mike!
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June 2024 by sarah mapes
These guys are awesome, saved my whole trip after I found out I had a leaky tire. Thanks to them, I got to my destination ☺️
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May 2024 by CoralSea
Very good service.
Thank you
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April 2024 by Chris Conway
My daughter has her car towed here by AAA after she made a quick stop and couldn't start her car.
We chose Goodyear as they were in close proximity and AAA recommended.
They closed at 6 pm Thursday and she arrived just before 6.
She was informed that her vehicle would be checked out the following day and that I would receive a phone call by Friday afternoon.
I called Friday around 2 and was told that they were too busy and was promised that the car would be looked at Saturday morning.
No call by Saturday afternoon so I called again.
I was informed by Mike, (with an attitude) that they might be able to look at it on Monday!
When I asked him why no one had bothered to communicate with me for 2 days he told me I'd have to wait until the following Friday!
At this point I called AAS, had the car towed to Mr Tire and had the car fixed the following business day (Monday) in an hour as the battery was defective.
I'D GIVE GOODYEAR ZERO STARS IF I COULD!
ABSOLUTELY HORRIBLE
STAY AWAY AT ALL COSTS.
READ HOW THEY TREAT WOMEN IN THEIR OTHER 1 STAR REVIEWS!
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April 2024 by Courteney Conway
My car died on me less than a mile from Goodyear. As I saw Goodyear was AAA certified/recommended, my dad and I called the shop and they said that they'd be able to look at my car the following day (Friday, 4/19/24). My dad calls the shop later that day, they express they are swamped and will get to my car first thing the next day (Saturday, 4/20/24). On Saturday, my dad calls the shop again late morning/afternoon, the worker who answered the phone gave a lot of attitude and first told my dad they won't look at my car until Monday (4/22/24), but then said they won't be able to until the following Friday (4/26/24). Unfortunately, I had to call AAA and have my car towed from Goodyear to a different shop who thankfully replaced my battery, which took less than an hour of their time.
Very disappointed with Goodyear's service as I am a college student at Le Moyne, 2 minutes down the hill.
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March 2024 by Matt Read
I popped in on a Sunday, when they should have been closed, and they saved me, big time and got me out of a jam. LP and Mike were so helpful and thoughtful, it was a massive stress reliever. 10/10 would go see them again. Awesome stuff.
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March 2024 by William Turner
I previously gave a bad review for this store, but after having my car inspected by another mechanic it turns out they were correct. I regret having submitted that review before fully understanding the facts and apologize for it.
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January 2024 by Robert Martin
Went in today to get tires. Only 1 customer in the building. I let the person at the desk know what I was there for and they said they'd be with me in a minute. I waited over twenty minutes and was still not helped with only 1 customer in the building whose vehicle was already being worked on. Guess my money and time will be spent elsewhere. I suggest you do the same
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December 2023 by ted link
Quickly diagnosed and repaired the issue in a timely fashion. Appointments were only 3 days out i stead of going to the dealer who was 3 months out. Got me back on the road in a safe vehicle the same day. Thank you goodyear.
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December 2023 by Dan Smith
Sunday morning go to put air in my tire and valve stem falls off in my hand. Call Goodyear up “bring it in and we’ll get ya taken care of ya”. pull up door opens up tire goes in 2min later I’m on my way home to put the tire back on and get on with my day. I swear places like this are few and far between anymore. Erie Blvd location ****
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November 2023 by Daniel Ferguson
Friendly fair courteous service
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November 2023 by MJ W.
made an appointment for an oil change online for 8:00 am went there and was told they don't look at online appts wanted me to come back at 2:00 ridiculous why have online appts if you're not going to look at them? went somewhere else GoodYear must not need customers since they can turn them away waste their gas and all without an apology.
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September 2023 by Marlana Jones
This place like to take advantage of women by trying to over charge you. I went in to just get my new tire and new rims to put on my truck. And they try to charge me almost $700 dollars. Just for that. When my boyfriend called them to ask why there trying to over Charge me? They said that they was just only suggesting certain things that I should get. Then they switched it up and said well we can't put the tires and rim on anyway because it's not the right fit for the truck. These people are liers and scammers. Stay away from this place if your a woman.
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September 2023 by Rick Blake
Friendly, quick professional service
