Valu Home Centers is a well-staffed store with friendly, helpful, knowledgeable, and polite employees. Customers report that staff will help find items, instruct on DIY repairs, and provide professional service. The store carries good products, including specific items that larger stores may not have. It is described as large and well-staffed. Some customers note a desire for more product variety, such as in watering can sizes. There are complaints about the rewards program not working properly for some members. Overall, many customers are impressed and plan to return.