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August 2025 by Penny
Dave (150019) was friendly and very helpful with my questions at the UPS store #1765 it made the transaction go smoothly and quickly😊
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August 2025 by Frank Stefaniak
Fast,convenient and friendly.Very helpful.
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August 2025 by Lynn Morrison
The ease of bringing Amazon returns, friendly service and tons of free parking.
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August 2025 by Michelle
My experience at the Broadway, Depew location was very pleasant. My wait time was under 2 minutes. The store was very neat & inviting.
Steven, the gentleman that assisted me in shipping my package was so friendly & helpful. I needed to ship a package to a friend who lives in a high rise out of state & without a secure mailroom. I needed an alternate way for the package to get to them.
Steven explained everything, answered my questions & went above & beyond to contact the out of state receiving location to alert them that the package will be coming to them for my friend to pick it up there.
Thank you Steven!
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June 2025 by Shawn Warnes
Very pleasant. I went into store right when they were about to close, and the gentleman there was not the least bit irritated. He helped me kindly and quickly.
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June 2025 by Karen Williams
This is a one stop do everything store … employees are super friendly , the co-owner Dave is very helpful with anything you might need …. GREAT STORE 👍🏼👍🏼
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June 2025 by Michael Frank
Best ups store I have been to
Staff is pleasant and very quick to help,easy in and out
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June 2025 by Regis Cleary
It’s honestly one of the rare places that’s a real pleasure to do business. This team is always so generous and helpful and FAST!
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June 2025 by Jill Schaeffer
The owner/operator was so friendly and very helpful. I will be making to 46 minutes drive & taking my business back there.
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May 2025 by PJ Pierce
Always great customer service. Dave and Steve are extremely helpful. My go to UPS store.
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April 2025 by Heidi Schneider
TLDR: Absolutely fabulous, super hard-working staff, cannot speak highly enough about this location. The long story is: I know it doesn’t really mean a lot to talk about a shipping place like this, but there was a gentleman there working alone, and I came in to print something and he was nothing but patient with me. It broke my heart because he was the only person working, and there was a line basically out the door, but he did absolutely everything in his power to make sure that I was taken care of. Even with printing issues and computer glitches that were completely not his fault. He even apologized at the end that it took too long and it was a “bad experience”, but it was really so unbelievably fine, (a great experience really!) and I was happy to wait, because this gentleman was working so hard for everybody in the store. This guy is a very kind gentleman, and I wish I knew his name. I tried calling the store afterwards to thank him, but I will try and call again tomorrow just to make sure that he gets recognized for how incredibly hard he was working last night. I have an interview coming up and he made sure that I got the documents printed that I needed for this interview, and that really means a lot to me. He even took the time to put my documents in an envelope. This guy deserves recognition, and hopefully I will be able to contact his supervisor and tell that person how stellar and inspiring it was to see this gentleman handling an entire store alone with such kindness and compassion. Thank you!
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April 2025 by Merced Leiker
The woman behind the counter was very cheery - friendly - and efficient at taking care of my package that had to be returned. Very courteous.
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April 2025 by chris hill
Awesome staff. Fast, Efficient, Friendly
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December 2024 by Rena Bricley
They are professional, knowledgeable, and helpful. Love them!
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December 2024 by Sharon Steck
This store is top notch! The associates are all very friendly and knowledgeable. The quality of their work is above expectations. The manager, Dave, is extremely helpful, professional and kind. I won't go anywhere else for my copying and mailing needs.
