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February 2024 by Robyn Taylor
What is up with your cashiers and being the absolute worst? I came in today to do an Instacart order and it's register 7, Joseph, who I have cashing me out. Allow me to just say, what a pathetic display. Not only was he incredibly rude, but he wasn't even keeping himself presentable! When I left the store, I tried to make a call expressing my frustration as his demeanor ruined my afternoon. Pro tip, shop at the Wegmans down the street and as for you Tops, if you want to succeed instead of constantly being under the shadow of better stores, maybe fire the people holding you back as opposed to keeping them around. It's people like Joe that are leeching your success away, innit.
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February 2024 by Robert Ziolkowski
Very clean
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February 2024 by Evan Gathers
So, I usually go to the Wegmans down the road, but I had to stop at the Tops here. Holy hell what a HORRIBLE decision I made today, the guy on the register (I forgot his name but he had like a tooth missing(?) so he's probably not hard to miss) was not only slow, but was also extremely unpleasant and just looked like a damn hobo! I asked him how his day was as he was looking a little glum and he just said "Do you have your store card?" And I was so taken back as to how uncaring this one was. I see all the other cashiers and they're all so nice, but this rotten apple needs to go! Another employee who was watching apologized for his poor behavior, but it's clear to me that I will NOT be coming back! I wouldn't be surprised if he's stealing from you guys, just get rid of him as his toxic demeanor is bringing down the entire store. No wonder why kids today don't wanna work, this guy is a downright disgrace to all workers everywhere. SHAME ON YOU, CASHIER!
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December 2023 by Lynn K
Store is clean and well organized. Seen this turkey cake thought it was cool.
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December 2023 by Pamela DiNicola formerly Smith
TOPS is a great place to shop for food. This place is always clean and has a wonderful produce and meat department. In some stores you have to cook your meat right away or it will start turning brown but not TOPS their meat is so fresh if you need to wait a day or two you can.
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November 2023 by Nicholas Levesque
Exactly what I wanted
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October 2023 by Elaine Rieman
Rachel, from the floral department, is amazing! She has a wonderful demeanor, and went above and beyond to help me in selection of flower arrangements that met my colorway and style requirements for my special day! I can't thank her enough! She's your gal for any floral needs!!
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October 2023 by Steve
So this is the 2nd review I've had to leave. They took my first review down!!Placed a cake order 3 days in advance with a guy named Maverick. Had to choose a basic cake because he said he couldn't find the "kits" for the "theme" birthday cakes. Whatever. So we proceeded to choose the options for 2 basic cakes to be ready for pickup Saturday at 11am. When we arrived for pickup, we were told they have no cake order, and insisted we must have ordered it at a different location. NO! It was ordered here, at this location, with THAT GUY STANDING RIGHT THERE, NAMED MAVERICK!! He obviously never put in the order forms, and now my boys will have no cake for their party today. No apology, no customer service, no solutions offered. NOTHING. Maverick and 2 other bakery employees stood there, arms folded with little to say about the whole thing. I guess your mistake is now my problem to solve. Thank you Tops for letting my family down and ruining my kids birthday.Never again will I return to Tops. Ever.
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August 2023 by EDWARD SMITH
I love the Tops water because it tastes pure and the price is great. The bakery always has fresh and fluffy donuts in the morning and afternoon but the selection slims out in the evening. The staff is always friendly and helpful whether it be checking on product in the backroom or having a name put on a birthday ? cake.
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August 2023 by Bill Ludwig
I like their new tops. Shop and Scan saves me a lot of time cashing out and people are very helpful
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June 2023 by Mychael O'Bowen
Great staff. Careful of vegetables.
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March 2023 by Charlie Brown
Does Tops train cashiers? Is there any sense of urgency? With anyone? So tired of waiting in line to check out while cashier is moving at a snails pace, socializing with customers as if they are out for coffee. Today was register 1 (Stephanne) ZERO urgency while my food is thawing out.. And to top it off, at least once a month I am overcharged and have to go stand in line in customer service with receipt , more time to explain, and get my refund.. I never have these issues at the other 5 places to buy groceries on that section of Transit Rd.. I think I will be frequenting them more!
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March 2023 by jeremiah and kingson pro
The reason why I am giving you guys 2 stars is because you're food needs seasoning the only thing that is good sometimes is ribs when u do have them ur burritos is nasty ur sandwiches are dry ur sushipieces were bigger than usual who ever s making the prepackaged food needs cooking lessons because yall food is not it yall coleslaw is dry but ur butcher meat is good
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February 2023 by Danny Pritchard
Cody was extremely friendly and very helpful. He was returning carts on the evening I came to Top's (1/27/2023) and he came over to me and asked me if I needed help loading my groceries into my car. He then waited patiently and took my cart for me. He was so polite and considerate and was very sweet. Thank you Cody for making my shopping experience better :)
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December 2022 by Laura Stabell
I love this store! They have THE BEST glazed croissant doughnuts. The store is stocked nice and neat and they have a wide selection of everything. My bank is in there and I love the flashfoods too!
