7:30AM - 6PM
2291 George Urban Blvd, Depew“Loved manager Larry & associate Chris who specifically went into detail about my vehicle & wasn't forcing me to get services I didn't need like most shops do...Highly recommendable & will definitely be back...Thanks guys, u rock!”
“This establishment was SUPER fast doing the maintenance on my Enterprise fleet vehicle, and ZERO hassle when it came to the paperwork. A+++ experience, I highly recommend them.”
“Overall, service was great. The problem was fixed correctly and everyone we dealt with was very kind/helpful. My only issue is that it took over 2 months to get it fixed. It took almost a full month from the first call for the initial appointment, took another 3 weeks for them to get the part we needed (not necessarily their fault), but then took another month from that point to get a second appointment to put the part in. It would've been nice if they had setup the secondary appointment as soon as they knew a part was needed to save us some wait time. This was our first service visit with Basil, so I cannot say if this is typical or just a busy season for them - but this specific issue would make it hard for me to recommend them for anything timely. I am hoping this was a one-off experience. We will be using them again in the future, so I'm happy to update this review if this isn't a consistent experience.”
7:30AM - 6PM
575 Dick Rd, Depew“They were very helpful to me.They solved my problems everytime I came there.I got to know Tim,and Josh who are very good mechanics,and very thorough.I have met 3 mechanics,including Tim,and Josh,and I was not disappointed.You have a great place,and Julie was so very helpful and very pleasant person to deal with.They all represent your business very well.”
“Knowledgeable staff got my NYS inspection done in record time. Waiting area windows let you see your car as its worked on and if there's a problem, the staff can walk you to it and physically show you.”
“This location is always wonderful! Everyone here that has helped me is always consistent, kind, and very willing to help. I had an urgent matter with my tire splitting and Luke was able to fit me in ASAP and help me out by replacing it for me in an extremely fast and timely manner. I cannot thank him enough! I appreciate all that they do!”
“Angelo, Chris, and Ray did an excellent job helping me get my vehicle back up to speed!! Very thankful for the care and patience they had with me and my vehicle getting down to the bottom of the issue! Best out there!!!! ? ? ? ?”