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September 2022 by Alisha Binkley
They hang up the phone on you or have you on hold forever. They are also very slow at filling prescriptions. 10/10 DO NOT recommend.
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May 2022 by Hannah Arrington
We called the pharmacy a few times at 4pm on a weekday to see if our order was in. One time when they didn't pick up the message looped back to the main menu. The other four times it rang and rang until the line cut out.
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December 2021 by David Olejniczak
Today was the second time in a week that my 89-year-old dad came in from a booster from 2:00 to 3:00 where it says walk-ins and they insist that he makes an appointment again he's 89 years old walked in for the second time and they turned them away
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December 2021 by Sarah Kucharski
I waited 3 days for them to tell me they don't have my prescriptions ready
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December 2021 by Mark II S.
I wanted to get a flu shot and thought that Rite Aid would be a quick option. They have signs outside advertising availability of flu, covid and shingles shots, but when you enter the premises, there are no signs or instructions on where to go. Sometimes there is a clerk at the register, sometimes not. There was this time and she told me to go to the pharmacy. Perhaps this seems obvious, but it still helps to have some in-store direction, especially in these days of labor shortages. So, I went back to the pharmacy area, and I could see that there was no way I would be attended to for quite awhile, or even to be able to speak to anybody. So I drove across the street to Wegmans and was pleased with the efficient system in place to get my flu shot quickly and with a minimum of fuss.
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November 2021 by Cassandra R
If you have a choice, and want your prescriptions within 3 days of having your doctor send them over…choose another rite aid location. They have the prescriptions and medications, but lack the service to fill the orders and don’t care how long you wait in line…drive-thru, or in-store!
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September 2021 by dominic vaccaro
1 week to get needles??? And i still do not have them.... the pharmacy is a joke and honestly so is everyone working in it. Just shows how good the pharmacist Chris who left was and how incompetent the staff is now without.
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September 2021 by Raymond Diebel
Worst. Service.
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July 2021 by Andrea Castle-Baecker
I've been using this pharmacy for 4 years. I have never had an issue with any of the pharmacists and if there was ever a wait, the techs always apologized for the inconvenience. The store is always clean and orderly and very rarely are they out of what I'm shopping for. The clerks are also very polite.
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June 2021 by Abdul s
Worst customer service. Just hangs up the phone on you
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April 2021 by GM R
What store finds it OK to continually hang up on a customer when all he wanted to know is if the store was open for prescription pick-up!!?? If the store is closed due to testing why can't there be a polite recording explaining the situation?? Quick "Window is closed" tossed in the drive thru, while customers are in cars waiting!!! Is absolutely rude!!Especially when the word "closed" is blocked out and unreadable from outside. Care in serving the public is definitely not thought through at this store.
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February 2020 by Ron Giskon
Nick was so very rude! On his headphones and refused to open a register while I waited in line. When my turn came, he opened that register for the customer behind me! Bad attitude, and makes a dying company look even worse. Kayla was the saving grace, though. Very helpful and polite!
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August 2019 by Joseph Cartagena
Lady at pharmacy completely ignored that I was standing in line for 15 minutes. Then finally gets to me with an attitude for no reason. Don't go to this pharmacy.
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July 2019 by rich sonner
Pharmacist was rude when your sick and get ting an antibiotic nothing like being treated poorly . Customer service is dead.
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June 2018 by Jenna Orlikowski
This is one of the better Rite Aids. Very clean. There are very seldom long lines. No huge waits for the pharmacy. Nice selection and the shelves are always fully stocked. Easy parking conveniently located. There's always someone to help if you need something.