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August 2024 by Charlie Davis
Great service, amazing staff.
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August 2024 by Linda Meyer
Super Friendly!! Very accommodating!
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August 2024 by Bruce Ruchalski
Knowledgeable staff got my NYS inspection done in record time. Waiting area windows let you see your car as its worked on and if there's a problem, the staff can walk you to it and physically show you.
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August 2024 by Joey Fusani
Larry deserves a raise. Helped me out with an enterprise oil change for a company car. Seemed like he was alone too, running up to answer the phone and helping out walk ins, all and all holding down the fort! This review is 5 stars for Larry.
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August 2024 by Kathleen Kratochvil
The staff at Monro, specifically Omar Cruz, were so kind and helpful to me. I found a screw in my tire and when I called to inquire about repair, they got me in immediately. They explained everything and fixed it quickly. They were incredibly professional, and took the time to make sure I was okay to drive on the tire. This was my first time using Monro but it definitely won’t be my last after today.
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July 2024 by Rebecca Kaczmarek
Very friendly and didn’t take too long. Thanks!
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June 2024 by zach musial
Came to get my vehicle serviced, very helpful and insightful group of guys and gals running this location.
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June 2024 by Edward Thompson
SCAM ARTISTS....... DO NOT GO THERE!!!!! Im pretty sure this place will fold. I only went there to retrieve my neigbors car that i did lower control arms for. Naturally, it needs to be aligned. Mind you, i already looked the vehicle over. Well, they tried racking up a 2k bill on her for outer tie rods and a whole steering rack and pinion, telling her i broke her car and it needs these things. I asked them to put it up and show me what they saw, and the guy said well i didn't write it up, and nothing looks broke to me."
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June 2024 by David Murch
Only location staffed by idiots. There is no reason to turn someone lights off and leave them off during an inspection. I had no clue until I was approached by another driver that night. There's no reason to touch or modify someone's personal settings in their vehicle. This is the first store I've ever been treated like that and filled with staff that bad mouths other stores. Completely unprofessional.
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May 2024 by Paula Wisniewski
Monro Muffler on Transit Road in Depew helped me with the tire issue. They worked on it until it was correct. Thank you Chuck.
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May 2024 by Ransher Cheema
Great staff and were able to fix my cars issue asap. Highly recommend.
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March 2024 by Monica McNeill
First of all the fact that they have weekend hours at all is so amazing and convenient. Making my appointment online was simple and I received both text and email confirmation. Upon arrival I was greeted kindly and helped right away. I just needed an inspection and the whole thing was done in less than 10 minutes. At other places I’ve sat for HOURS even WITH an appointment. I will 100% be back and will recommend!! Thank you!!
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February 2024 by Michael Kraus
Monroe was very helpful and got my car fixed in one day.
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February 2024 by Donald Dayton
Will go again
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February 2024 by Kara Kelly
Quick and easy experience for my NYS inspection! Took only 30 minutes and worker was friendly.