Jim Murphy Buick GMC, established in 1985 at 3000 Walden Avenue, is a family-run dealership dedicated to providing excellent service from sales to service. Customers consistently praise the dealership for its friendly and helpful staff, making the car buying experience easy, seamless, and pressure-free. Many mention their long-term relationships with the sales team, especially highlighting a salesperson named Phil, who is described as professional and welcoming. Customers have purchased multiple vehicles over the years, trusting the dealership’s consistent quality and customer care. The sales team, including Kevin and Brendan, goes above and beyond to ensure customers find the right vehicle and get the best deals. Kevin, in particular, is appreciated for his thorough follow-up, patience, and ability to explain lease specials, helping customers secure favorable payments and even lower monthly costs. Many customers feel that the dealership feels more like family than a corporation, which makes the process comfortable and trustworthy. The service department also receives high praise for its accommodating and friendly staff, with Imran leading by example and assisting both customers and technicians. Overall, Jim Murphy Buick GMC is known for its caring, professional team and a positive experience that keeps customers returning for their vehicle needs.
Everything was done in a timely and professional manner.
October 2024
The best customer service I have experience. The entire staff was extremely helpful, patient, sincere and explained my options in great detail. They worked with me for the best possible purchase to suit my needs. The process went smooth. Mosy importantly in a timely, professional and efficient manner. Thank you
September 2024
This is the 3rd vehicle that I have purchased through Jim Murphy. I continue to return because of the sales experience and relationship that has grown over the years with Phil. He is very professional and makes you feel welcome during the process. I will continue to purchase vehicles as long as Phil remains at the dealership.
