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April 2024 by Cliff Tisdale
It's my workout place away from my home workout. Nice, friendly, and easy going.
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April 2024 by Kim Vandebogart
I joined a couple months ago and I love it! I am always greeted at the counter upon arrival and encouraged to have a great workout. My trainer Gabrielle is just amazing, talking me through each exercise and explaining everything. I look forward to achieving my goals and really love this gym!
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March 2024 by Kiki Wozniak
Equipment isn't well-maintained, but still gets the job done
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February 2024 by Tori Wipp
Wonderful staff and excellent classes offered. My family loves the women’s section, which is very spacious and has a lot of equipment. In my two years as a member at this location, I’ve never had any problems or complaints! Overall a great gym to go to
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February 2024 by Shaliza Szuba
A great gym to come to for exercise classes, gym machines, weights, massages and tanning beds. We’ve been coming here for over two years and love it! Never had any safety issues here either. They provide childcare and even have personal trainers available.
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January 2024 by Sara Norton
Great gym...clean, with friendly staff and well kept equipment. Had a great workout with my peeps!
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January 2024 by John Galluzzo
This has become a dishonest company to deal with. I don't trust them with my money anymore.
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January 2024 by Jacob “VitoSlice” Vitello
I like how many machines and sections they have. Not too busy, with room to move around. The woman's section is a bonus for my girlfriend, but for some reason doesnt have a sauna in their women's locker room! Also had a pungy stench in the gym. It's just not overall a very clean and tidy gym, but it gets the job done.
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December 2023 by Deb Brown
Not sure what these reviewers are speaking about? I have yet to encounter any rude staff members or members. I go in to work out and really have no need to be friends with the employees. The gym has everything anyone could possibly need. I really like going there.
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November 2023 by Sade Greene
Friendly environment, fun classes, great variety of equipment, huge space
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October 2023 by Jordan Radecki
Some employees say hello & know how to greet well. Others seem to always be busy on their phones. The gym is not really busy most of the time which is a positive. So you’ll never run into the problem of finding equipment to use. Another pro is it’s spacious. Now for the cons.The weights are all over the place. I have to go through every section to just to find the right weights. The gym equipment hasn’t been updated nor fixed since World’s Gym was around. Half of the cardio machines are BUSTED. They take a huge fee every September which I would think is for upgrades eventually over time but it seems whoever is running this business is purposely milking the money so they don’t have to invest. I spoke to Lloyd (the club manager) about it & he told me he would take my criticism but I haven’t seen any improvements since then. I also don't think it’s very sanitary inside the gym. Cleaning doesn’t seem to be existent.I do hope this reaches the higher ups & creates a sense of urgency to make things right. I’m sure plenty of others feel the same way. People just don’t speak out anymore & that’s the problem. All honest criticism here!I give them 2 stars for the decent customer service & the gyms possible potential.
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October 2023 by Julia Reed
Clean, lots of equipment, and childcare services! The classes are always great too
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July 2023 by Kayla Jackson
I use to go to this gym 1 year ago and it was so much better, staff was amazing and cheerful. The guys who work here now are not helpful, personable, and rude. I came back to try out the gym again along with 3 friends and we were kicked out of the gym. We worked out in a group and was accused of trying to be personal trainers, yet we were working out in a group. We have seen multiple people workout together in groups and they were never kicked out. The “manager” approached us and accused us of personal training and didn’t even ask what the situation was. When I asked if there was an issue with friends working out together they said there’s not a problem with that. We were kicked out of the gym for what I’m not sure. But it seems like people like us are not welcome at the gym. It’s quite frankly the worst crunch in the Buffalo area.
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July 2023 by Je'Karn Corbie
The absolute worst Crunch Fitness branch in Buffalo and the surrounding towns to go to. I was kicked out because I was accused of personal training two of my friends, when in truth we were all working out together. I’ve been there many times before about a year ago and the previous staff and management that was there, was much better. Much more personable, friendly, welcoming etc. However, this group of jokers are very unprofessional and rude. They show no care or true concern for their members and they obviously don’t uphold the supposed rules that I was held to. Many times I’ve seen other groups of people training together and have not been kicked out but here I am, being told I can’t train people, when I was actually working out with my friends. There was no justifiable explanation or proof that I was conducting any type of personal training with the two friends I was with. So the fact that they accused me of doing something I wasn’t, was in poor taste to say the least. Definitely will not recommend this branch to anyone. They’re lucky I had to put a star rating because honestly, one star is still too much for them. They really deserve no stars. Horrible staff and conduct on their part.
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July 2023 by Mariah Bush
Clean with lots of machines and friendly staff. They offer personal training and classes as well. Women's only space available and decently sized locker rooms. Large free parking lot.