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June 2024 by Nancy Santiago
My Mom passed in February and she had a beautiful 3 stone diamond ring that Joyelles was able to make into earrings for me and necklace for my sister. They look great. Thank you so much . They mean a lot to us.
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October 2023 by UzisVlone
Friendly, reasonably priced for repairs. Staff was amazing and turn around time was great. They do all repairs onsite.
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December 2022 by Nari_DragoCat44 :3
As a POC I'm used to being uncomfortable in a jewelry store. This was absolutely NOT the case. Every employee was warm and welcoming.We were shopping for a person that is VERY PARTICULAR about her jewelry and the staff was incredible. They kind of floated around the store and pulled relevant pieces from display cases with every bit of knowledge and confidence!The jewelry itself was gorgeous. Each piece we were shown was like a wearable piece of art. Modern, Classic, Unique, etc... I look forward to returning and having an official jeweler for the rest of my years. That's how fantastic the service and the staff was. I'm a brand new lifelong customer and couldn't be happier supporting a local business!
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July 2022 by Pat McDermott
I love this store, literally a "gem" in the heart of Delmar!
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July 2022 by Richard J Naylor
They are happy to repair if possible, any kind of jewelry.
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July 2022 by Cormac McCarthy
Wonderful pieces and incredibly helpful and knowledgeable staff.
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May 2022 by Cathryn Jones
Leanne is amazing! She has helped with my engagement ring and our wedding bands for our upcoming wedding. This is a cute shop with lots to offer in all price ranges...great place to find gifts for someone !!!
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April 2022 by Frank sarson
Very nice and helpful thanks for your advice I would recommend to anyone who has jewelry in mind give them a try thanks frank
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March 2022 by Michael M.
Underwhelming. After seeing the ads for this jeweler on PBS I had raised expectations (due to the positive connotations of public television.) So, when I needed a new watch band I came here instead of venturing into Albany. It's located in a newer strip mall with an eclectic array of businesses. Easy parking is a plus. When I walked in, however, my expectations immediately lowered. Entering I noticed a random array of things for sale: scarves, honey (?) other things that you wouldn't expect in a jewelry store: and this isn't an informal or granola, or general store sort of vibe. Lots and lots and lots of light, glass and mirrored cases and an emphasis on bling. My immediate vibe was this is a sales place but not somewhere you'd want to use for watch or heirloom jewelry repair. Think the type of jewelry store you'd find in a low-end mall. I was seeking a leather band replacement for a classic man's watch. The salesman was very nice, but indicated my watch was non-standard size, and required a special order. I've had the watch for 40 years and anywhere I've sought a replacement (leather bands wear out every few years) in upstate New York or on the west coast, the band replacement was considered pedestrian and the jeweler had lots of replacements on hand from which to choose (I have two watches with leather bands -- this has never been an issue before.) Next I was looking at a catalog, and the price was 3x what I last paid for a band (in Nor Cal, btw.) Whatever; my thought was okay, the price of convenience and you are supporting a local business. A few days later I got a call that the band had arrived; I went in the next morning after an appointment downtown and pulled up at 9:55 expecting to wait but the open sign was up and the lights on. I entered and a young salesperson, eating breakfast sandwich, looked up with irritation when I entered and was less than thrilled to need to get up to serve me. I advised her I had called, and she took the watch and sullenly walked off to put the band on. When done she mumbled "do you want the old band?" and then rang me up and gave me a cursory thank you. If you care, not smart to be ungracious when you are working for a small local business and dealing with a polite customer who is obviously a local older professional likely to have disposable income. Perhaps she was having a bad morning or just suffering protein deficiency not having been allowed to finish her breakfast sandwich (btw, in a business you shouldn't be chowing down in the sight of customers -- take it to back room.) I was hoping for a classic, tasteful, old fashioned jewelry store with dependable repairs, like the type you used to find across all upstate New York; I'll head into Albany when I need that type of service I guess. Joyelle's is simply a bit of Colonie Center along Delaware Avenue in Delmar.
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January 2022 by Michele Rainville
️I visited for jewelry repair. When I picked up my repairs, I expressed interest in a ruby ring. The woman said "Oh that ruby ring?", then just walked away. BIG MISTAKE, it is apparent I spend a lot on jewelry, since I collect and have rings on all fingers. They did not consult me on the cost of repairs on a diamond bracelet before doing them, and told me "this bracelet is worn and will likely break again." I would have skipped the repairs if I knew this and gone elsewhere. Rude, and I would not recommend.
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December 2021 by Michele R.
I visited for jewelry repair. When I picked up my repairs, I expressed interest in a ruby ring. The woman said "Oh that ruby ring?", then just walked away. Seriously. BIG MISTAKE, it is apparent I spend a lot on jewelry, since I collect and have rings on all fingers. They did not consult me on the cost of repairs on a diamond bracelet before doing them, and told me "this bracelet is worn and will likely break again." They did not consult me on this, and I would have skipped the repairs if I knew this and gone elsewhere. Rude, inattentive and I would not recommend.
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December 2021 by Kristin Kopach
Joyelles was able to get my ring sized quickly and did a beautiful job! The staff at the shop were very welcoming and made me feel secure leaving a family heirloom in their care. Thanks!
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December 2021 by Roberta Garris
Thank you, Liz, for all of your assistance during my recent visit. Patient, knowledgeable and great fun to work with, no pressure to buy, and spent a great deal of time searching for items I might like. Reasonable prices, large selection, very nice store!
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December 2021 by Ed Creter
Nice shop. Great people working there.. Not pushy at all, had a good experience working with them on consignment of jewelry I had.
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November 2021 by Anna Brickman
Joyells is THE BEST ❣SERIOUSLY, no matter who you are shopping for, whatever your budget, any item requiring repair they have it covered. The staff are very knowledgeable and always smiling. It's my go to for all that I mentioned. Annie Brickman
