“Best hardware store on the planet. You cannot walk in this place without three people asking if they can help you. They know everything about everything, and bring you right over to where the item you need is located. And they're happy to help, unlike the folks in the home Depot and Lowe's, who run away from customers at all costs. What a pleasure to have this store in our community.”
“Very helpful and speedy service. I was able to order online. A stepping stool and two patio wicker type end tables for living room. Smile .Very sturdy and easy to fit in small places.”
“Highly recommend! Great customer service from picking out all the products for my new bathroom right up until delivery. All the staff is absolutely excellent! If I could give an extra star I would :)”
“Harbor Freight has a very good selection of tools and accessories that are all at reasonable prices. Despite the low prices, the products that I've purchased have all been of very good quality.”
“Grate family owned and operated business very reliable and always ready and willing to help with there very knowledgeable crew and wide verity of parts and equipment for all your outdoor needs.”
“Came in a little later than closing time - did not know the time. The gentleman still helped me out with a quote I received from them earlier in the day. Very quick and easy to get tanks filled.”
7:30AM - 12PM
5th Ave, Rensselaer“Honestly the people here are great. Very knowledgeable and most have had hands on experience with the products they sell. They won’t sell you something and hope it works. They are knowledgeable and will share there honest opinion and have earned my business”
9AM - 5PM
71 Fuller Rd, Colonie“Best place in the city for home improvement! I had an amazing experience working with Nicole, Sean and denise to do a kitchen from zero all the way to something incredible. A lot of time spent to design they don't rush you to just get you sign and pay and move to the next person, they spent as much time it needs to have the best outcome. Definitely recommended, you will get the best service, price, and quality ? ?.”
7:30AM - 5PM
2 Troy Rd, East Greenbush“This E. Greenbush store is AMAZING, with the greatest Customer Service. I walked in, frazzled and desperate and needed help obtaining the correct connecting plug for my generator because of a recent wind storm and our power was out for three days. I showed the photo's of my generator and transfer switch to the gentleman who immediately greeted me at the door (I think your name is Todd) and he helped me obtain the correct 220 male/female plug along with the extension cord that goes with it. THEN, "Nick and Tony" (Owners) took the extra step and secured (attached) the male/female plug to each end of extension cord. They wouldn't accept payment and I'm eternally grateful for this. I know for a FACT that the local big box store nearby would NEVER, EVER provided this kindness and assistance. Thank you to Todd ( I think that is your name) who greeted me at the door and provided the BEST Customer Service and of course thank you to Nick and Tony for helping as well. This is the place to go for all your needs....Nancy F.”
“I have been going to Bridgeford Hardware for years to get windows and screens repaired. They have the basic hardware supplies for household repairs and general maintenance too. Eddie is the best! Support your local family owned stores, it's great for the neighborhood.”
6AM - 10PM
271 Rte 9W, Glenmont“I had placed an online order, my order never delivered I called corporate they called the store that my order was being filled by. I received a call the same day from Joe Krawiec he explained that it was a computer glitch he tried to fix it Joe called me back to keep me updated on what was happening but we had to reorder it, Joe guided me through the process of reordering it and made sure it was correct. The next morning he checked on it called me immediately and said that my order had been shipped and I should receive it on Tuesday, which I did!. Joe made me feel as though I was the only customer he had to deal with for 2 days! He took time to listen to me complain! I felt he understood my frustration. And he followed up with me!!! You don’t get customer service like that anymore!! Like I said he followed up the next day with a phone call!!
Thank You Joe Krawiec!!”
6:30AM - 2PM
359 Broadway, Menands“This True Value is so close to me and I never knew it was there. It's been there for years as well. I went in and found the item plus a couple other useful items. I made mention of the fact I'm so close and not aware of it's presence, and that I intend to patronize their store again in the future for my house hold hardware needs. Very cool people as well.”
“I was very happy today to visit my Tractor Supply in Glenmont NY! Great service as a called ahead of time to see if they had a canner in stock. Not only did they have the canner in stock they also held it for me so I could get it on my lunch break. Then to my surprise they price matched Walmarts price on the canner as well! Thank you for great service! I highly recommend they. Go see them for all your summer and all season needs!!! Kudos to you the cashier and manager on today I appreciate you both!”
“Excellent and fine attention, the best guidance and quality in your products, I found all the accessories to remodel the interior of the house... a world of options, congratulations Home Outlet Latham”
“I was not previously familiar with the Hatchet Hardware stores, and it was not obvious to me that this was (a new) one until I did a search online. There was no obvious sign for that - but plenty of ACE banners - except a letter-sized paper on the front door. The store is quite clean and very well laid out. I was greeted and asked if I needed assistance very shortly after entering the store. The selection of products in the store, ACE and otherwise, satisfies most of my home and garden needs. They're not the only ACE hardware store in my vicinity, and not the closest to me either, but it's great to have this store as another option, especially when I'm shopping in Colonie.”
“I did not leave a 2 star review, in fact I didn't leave any review. Google maps often prompts me to leave reviews for places I've been. Apparently the phone in my pocket has a mind of its own. I have edited the review to 5 stars. I have always received great service at Robinson's Hardware.”
“They have quite the collection of products for home heading. They were able to provide a special switch needed for my furnace. They're extremely knowledgeable as well.”
“Home Depot on Route 4 is a great first stop to gather everything you need for those projects around the house. We have been going here for years and usually walk out quite pleased. Prices and inventory are always stellar. In terms of project support, some of the staff really know their stuff, others don't, so do your own homework before you go shopping. I believe one of Home Depot's strongest legs is their website, it crushes the other big box stores, so take advantage of it for product details, prices, and availability. If you have a small order, just find out where it is in the store from the website and go grab it. This store also has excellent customer service as well, which is far, far above their competition. It's great to see management really doing their job and keeping this place pleasant to shop in, year after year.”
6AM - 9PM
979 Central Ave, Albany“I sort of wish there were an alternative that was half as convenient, but, with the options as they are, I am glad this is as close to me as it is. Anytime I'm involved in a project, I can get what I need and get back to work quickly, and usually without spending an outrageous amount of money”
8AM - 5PM
701 19th St, Watervliet“Save yourself the trip to the big box stores. Shop local. You won't be disappointed. Very competitive prices. Knowledgeable and very friendly staff. Corey is the go to guy with Kate at the register they make a great team. Kate is just as Knowledgeable can certainly point you in the right direction. You won't be disappointed. Shop local”
“Fantastic customer service both times I needed parts for ancient equipment. They were able to cross-reference and find drop-in replacement parts and had them in stock.”
10AM - 4:30PM
63 3rd St, Troy“This hardware store has everything. Everyone working inside the store was very friendly and very helpful. They also help support other local businesses. Stop by and pick out a unique Christmas gift for family and friends.”
“I am not a frequent customer of Lowes and have not been to Lowes in a while now. I was up in Albany and looking for a very specific item. I will definitely change that habit. As infrequently as I visit Lowes, they always have exactly what I am looking for, in this case, gutter guards. The all have a huge parking lot with centrally located handicapped parking. Very short walk to the store which was definitely very well stocked. Took a walk through the store afterwards to get an idea of what is now available. I was really impressed to that they now carry a full line of Craftman tools. I really never saw a spread of them like this, they had items that I had never seen before. They also had quite the collection of power tools. Many different manufacturers covering all price points. The team member I spoke with was extremely helpful and guided us perfectly to the area I needed to find the item(s) I was looking for. The store is clean and organized, easy to navigate. KUDOs to the team here at Lowes.”
“Kamco is the most amazing place to be and go to warehouse guys are amazing and fast delivery guys are fast funny and amazing at there jobs *they all need a raise*”
“Ì came in for a pressure washer and Leslie in garden showed me where they were. I asked her about a medicine cabinet on display but not on the shelf. She told me it wasn't her usual department and she was getting ready to go on break but she would find out for me, and come find me. And she did! She then went to the med.cab. section with me, found tools and a ladder, and removed the display model from the wall as it was the last one. I kept saying do you want to get someone else so you can go on break? She said, no, I'm going to see this through. It was no easy feat getting that cabinet down!!! She never gave up. Fabulous fabulous fabulous customer service. She deserves the highest praise!”
“I am delighted to write this review for Rubina, an outstanding employee who works in the paint department at Home Depot. I recently visited the store, unsure of the exact type of paint and color I needed for a DIY project. Rubina emerged as a beacon of assistance in my time of need.
Rubina demonstrated an impressive depth of knowledge about the different types of paint, their specific uses, and helped me select the perfect shade that matched my vision. Her expertise and patience were truly commendable as she took the time to explain the nuances of each paint type, their durability, and the best choices for different surfaces.
She was incredibly warm, sweet, personable, and attentive to my needs. She made sure to listen carefully to my project details and accordingly suggested products that would better suit my requirements. It was clear she genuinely cared about helping customers achieve their vision.
I feel extremely lucky to have had Rubina's assistance during my visit. She turned what could have been a confusing and overwhelming task into an enjoyable shopping experience. I would highly recommend seeking Rubina's help to anyone visiting the paint department at Home Depot.
Thank you, Rubina, for your exceptional service and for making my Home Depot experience so positive! Your dedication is truly appreciated!”
“I called Marcone for an over door glass pack on a Friday afternoon around 4:00 p.m. I spoke to an extremely helpful and friendly person who took my order and said the part would probably ship on Monday since it was so late in the day, arriving on Tuesday (which was fine with me). Imagine my delight when I received email notification that the part shipped that same Friday afternoon after all and then the part was delivered on Saturday! Really nice to be "surprised" in such a positive manner. My thanks to Marcone for their fast, friendly support (and it was the right part, too! We just finished fixing the oven door).”
“A great hardware store that has EVERYTHING, and the staff are attentive, knowledgeable and friendly. Such a pleasure going here. Big box stored are a hassle and not any cheaper.”