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“This is one of the oldest stores in town. The owners are pretty nice and the customer service is great. On Fridays, religiously, they close from 12:30-1:30pm for Prayer.”
“The atmosphere is definitely bargain outlet. Prices are reasonable, but check the expiration date on food items, I find it usually is within 2-3 months. Usually only 1 cashier, which can create long check out lines at times. Staff does not appear to be overly friendly.”
“Went there a few weeks ago to their new bridal boutique portion. The staff was so friendly and helpful and made the experience so fun. All of the dresses are new never used just been tried on. It was a private experience and we were never rushed. I found the perfect dress! I highly reccomend making an appointment as well as checking out their thrift shop!”
“The only place on a budget to spend and buy bags cheaper than any store on and still be under a budget thank God for nerds that can help you with change of technology customers and included when you no longer have your best friend to help you when you need the new wire or new cord so you can get things done and complete a project or test”
“I mean it's the Dollar Tree what more can you say..Each store carries something different so if you see it you better get a bunch because once it's gone you might not see it again.”
“The best Dollar Tree in my area . It's always clean well stocked and easy to navigate the isles. Staff is friendly and I like the management team. If I could change anything I'd light up the parking lot because it's pretty dark at night.”
“The staff was so helpful and friendly at this store. I never leave reviews but their service warrants an honorable mention. You can tell they pride themselves on helping customers and it shows. I wish more retail stores treated their customers this way! Kudos Ocean State Job Lot in Troy! Thanks for great customer service!”
9:30AM - 9:30PM
102 Van Rensselaer Square, Rensselaer
Discount Stores
“Excellent products with superb pricing. Great place to find quality clothing at fantastic savings. Store is always clean, organized, and a great staff to meet, greet, help find, and check out???”
“Love it ! You’ll find clothing, hair supplies; jewelry pieces u name it even lingerie!!! The guys that work there are helpful offering great customer service to a visually impaired lady walked her around the store making sure she got everything she came there for! I live this store and how they keep it!”
9:30 AM - 9:00 PM
1770 Central Ave, Colonie
Discount Stores
“I love the family that owns this establishment. This is why I have to go and see what they have, and I Always leave with great quality clothing, shoes, or household items. Next time, I will show pictures.”
9:30AM - 9:30PM
873 Loudon Rd, Latham
Discount Stores
“I like Five Below. They have reasonable pricing and tons of interesting stock in the store. There is a huge selection of various products (in a relatively medium size store) including clothing, womans beauty products, odd electronics, pet supplies, candy, party supplies, and most important to me, toys.
I collect toys and also use them in creating my own art and swing by once a month to see whats new. I always find something I want. Right now 1980's toys and miniatures are popular, and Five Below has lots of both! I was so happy to find mini plastic lockers (with a little doll) that I bought four because I have an artistic concept they are perfect for.
I'm giving a four star review because of the greeting, staffing and overall state of the store. Every time I go in the store it is in complete dissaray with merchandise. Frieght boxes to be put on the shelves are on the floor everywhere (but I may just be consistantly arriving on days they get a shipment?) The shelves and pegs are absolutely packed to the point you can't easily shop and there is actually too much to look at. I know that sounds weird but it really is overwhelming. I'm pretty sure that inorder to see everything there I would have to stay overnight.
As far as the greeting, please stop making the staff scream "Welcome to Five Below" from wherever they are in the store every time someone enters. It's not neccessary because:
A: I know what door I walked through
B: it is completely not genuine and everyone knows it. There is no way it will ever increase my spending.
C: I cringe hearing it because I imagine the employees vocal cords are raw. Im sure there are lots of worker comp cases for that.
In conclusion, please hire more staff at a livible wage so they can stock and more genuinely greet me as I browse. I will still encourage everyone to go to Five Below because of their neat cheap items, but be prepared to stay a while or visit multiple times. They also have the biggest selection of candy and snacks so you won't starve :).
Enjoy your Five Below shopping adventure!”
“After going to the Apex Bumper cars I went to five Below and we saw Isabelle Jerome and Savannah Jerome we Brought Pink cup with baby cutie blanket is that nice from Savannah Jerome.”
“Was looking for certain items like panty hose and hair dye at another location... Everything I needed was right there in this place!!! Love them... Prices are high but if you need it... They have it ?”
“Definitely like the price lol. A lot of good stuff I think. Most recently I've been seeing men's socks.
I like the frozen options.
Many snacks...etc”
“The owner of the store gives super good customer service, I ended up buying a really high-quality jacket there at a great price. I would definitely recommend this store if you are in Albany and looking for an army navy store. They have a lot of clothing and also knives and some other accessories but I did not get a full chance to look around the store so there’s probably a lot that I did not even see. It’s not a huge place but it’s very conveniently located and definitely worth checking out.”
“First, let me say this searching for sale items on Saturday is fun. My husband's at work, and I don't have anything to do so I wanted to try this. I went to a Dollar General that was a little way out; the drive. I used the app for the first time which tells me what items are in stock. To my surprise though there were a lot of people in the store looking for the deals. Ran into this ridiculous a** Karen who later heard me listening to an IG video publicizing the sale and wanted to talk. I'm in line checking out and she's like oh where did you find this... Chick, please. The cashier said they prepare on Fridays for the sale and make sure things are in their place. I found that many items were hidden and/or out of place. All were in stock. Nevertheless, I believe this hack would have worked for me. Except I couldn't help with picking up other items on sale. I don't think I'll come back to this location to shop. Just because outside of Karen, there were some pretty aggressive other shoppers also looking for Saturday sales. That's nothing against the staff who were very friendly and helpful. But I prefer to shop with people who have manners. I added a video here of me trying to use a brown stick to get a power wash that was on sale but hidden on top shelf behind Palm Olive.”
“I try to go when I am close just to hunt for items that are of interest to me. I found small size desk top clocks priced between USD 5 and 10, not bad. Also I look for radios and speakers, but never found any.”
11AM - 7PM
579 Troy-Schenectady Rd, Latham
Discount Stores
“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”
10AM - 9:30PM
1 Crossgates Mall Rd, Albany
Discount Stores
“Good Dollar Store especially around Christmas time they have the absolute best selection of gift bags anywhere all different sizes and they are absolutely beautiful they put other stores to shame even Hallmark on their gift bags.”
“Fun, clean, good flow, many products are $5 and $4 dollars. Really have to watch the prices. Products never stick around long. When they're in the front seasonal section on the right and only a few are left, they either get moved to the back or on a table in the front, on the left at a discount price. They also have separate standing racks that are separate vendors. Not affiliated as a five below product. They are a vendor product. Will vary per store. Be careful on the purchase.”
“Best place to buy socks , sweatpants , pajamas and other basics. Always a great deal especially on Champion brand . Fun old fashioned general store feel. Kind employees.”
“This Dollar Tree is THE BEST DOLLAR TREE in the area BY FAR. They always have everything in stock, the shelves are always full, the store is always clean and the staff is amazing. The cashiers are friendly and the managers are always nice and greet you with a smile. The female manager has fantastic customer service skills and is always eager to make your shopping experience a good one. Five stars isn't enough. Great job Colonie Dollar Tree!”
“They always seem to have what the other stores don’t, the staff are really helpful and the store is much cleaner in comparison to a few within a 15 mile radius. The decorations for each season are on avg so pretty”
“I love this.dollar store its always stocked and very nice people work here. I love the older ladies that work the registers. The manager with the glasses is very nice. I always over spend in here”
9AM - 10PM
801 Loudon Rd, Latham
Discount Stores
“Sometimes when I go to the Dollar Tree it's like wow I can get most of what I actually need in here, especially household items. I don't always have to run to Walmart......”
8AM - 10PM
28 Broadway, Menands
Discount Stores
“I was followed inside the store and the staff at this location made me feel so safe.. I'm near tears attempting to formulate the words how Stephanie and her team allowed me to quickly feel safe.. I would love for her to be acknowledged and compensated a gift card from corporate for her bravery. This is exactly how a community stands firm in providing quality customer service!”
“Convenient to get to as it's located on three busy through roads. Off-road parking. Has a lot more food items than it had. Store could use more space to hold all the things...food, decorations, cleaning supplies, office needs...a lot offered!!”
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“My 6 y/o had $13 and asked if she could spend it somewhere...what better place for a young lady with money burning a hole in her pocket, than the dollar store?? She chose 10 items, and insisted on paying herself. The cashier was super patient, as she lined her $1 bills across the counter...(misinterpreting my instructions to "count out $11)...every kid's first experiences with shopping should happen here?”