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May 2023 by Andrew Brofman
This is a specialty shop for vehicle lighting. They stock quite a bit and are very knowledgeable about the products. They sell Fenix and their own brand but nothing more.
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January 2023 by Jay Duggan
Went into the store to get a dash lite 2x I don’t remember who I spoke to but the man was super helpful and very professional would definitely recommend going to this place or ordering from them. Overall great experience.
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September 2022 by FirefighterBrian
I ordered a Feniex Dual Color Fusion Interior Visor Bar, have not received it yet since I just ordered it yesterday at around 5 PM lol but really looking forward for this particular bar for my off-roading adventures and night driving. I was messaging back and forth with Mike, very very nice guy to deal with and helped me get a little off and help save me with shipping costs since the unit is no longer being sold. I trust this company for any emergency or off-road needs. If there is anything else I need I know where to get my equipment from.
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July 2022 by Noah S.
Ordered Feniex lights through Ultra Bright. After 3 weeks of hearing nothing from the company I finally decided to contact them, and I was told that they haven't even processed my order yet because they did not sell the product that I ordered. How can you not sell what is listed on your website? They told me that they could contact Feniex directly and have the order shipped to me directly from Feniex. Why did they not tell me this 3 weeks prior? Being frustrated I obviously went with this option. Once they placed the order with Feniex I received the product that I ordered within a week. I will NEVER shop with Ultra Bright for anything else. I blame the company because Elvis with their Customer Service department is great and knew how to resolve the issue right away.
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June 2022 by Rick Ripley
These guys have been nothing short of stellar. I became a dealer of the Z-Flash product because new trucks these days tend to come LED loaded and this minimizes the intrusion on the vehicle while giving the operator security knowing the alert patterns can warn others that they are working nearby. Mike and Elvis have been the two I've dealt with and they have gone out of their way to accommodate my company's needs quickly and correctly. They offer various emergency lighting and mounts as well as other equipment at great prices. Thank You and a month in... I'm recommending to others already. Lets keep going fellas!! - Rick A Better Truck Cap & Accessories
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May 2022 by Brian Deaton
Disappointing customer service! I ordered this 4200 mini-controller 3 weeks ago and had it properly installed. Two days later, it started malfunctioning. I called customer support and spoke with Mike. I told him about the situation and that I needed one sent to me overnight so I would have some way to control my lights as soon as possible. He was only willing for me to purchase another unit and then refund me the amount after he received this one back. That is unacceptable to me. I have spent a lot of my money with UBL and won't be a customer of theirs from now on. They send all these emails wanting reviews but when it comes down to customer service, they are lacking. As I said, my unit malfunctioned and their willingness to help is contingent upon me putting more of my money on the line. There are too many other companies that provide exceptional customer service, who will go out of their way to rectify situations like this, to bother with putting up with this. This is my reply to the response from UBL... I never asked for a free product. I asked for a replacement to be overnighted to me and I would send the broken one back..
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May 2022 by Beef The Chief (Beef The Chief)
Hands down one of the best companies I’ve ever dealt with. Despite being in the UK they got back to me immediately, helped me with the transaction and postage was extra quick. Arrived at my door in sunny Manchester England in less than 72 hours. Fantastic customer service well done guys!!!
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April 2022 by Charles Noecker
Thank you Mike and Elvis for getting my 3500$ or all set and ordered placed. Great communication and customer service, thanks guys ?
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December 2021 by Wesley Gosnell
Ordered a visor bar with a custom bracket. The bracket they sent was not correct and their response was “drill holes in it to make it fit.” They said they received a bad batch and I guess decided to send them out anyway. Also ordered a license plate bracket and they sent the wrong one…
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July 2021 by TheGuntar BlackTooth
Things go wrong. Products break sooner than you or anybody wants. It happens. What doesn't always happen is the level of service Ultra Bright Lightz gives. In the last 7(ish) years I have been buying from them they have been great! Great warranty service, great information, and great products. I highly recommend Ultra Bright Lightz. When your life depends being seen, depend on Ultra Bright Lightz!
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July 2021 by ICBUS30
They had a glitch in the web site and they honored it was so awesome of them. Took a couple of days to get shipping notifications on both of my orders but every thing is packed very nicely when packages arrived.
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June 2021 by Olivia B.
Visited the Store today and had an absolutely horrible experience. The sales kid Chris has not a clue what he was talking about. Every item we asked for he claimed not to have in stock or that it was discontinued meanwhile I found all of the items I was asking for to be in-stock on their website. We asked about shipping it to the store and picking up at a later time and he said no without any explanation. When we asked him to explain why they couldn't order the lights he said they cannot be ordered to our home, even though we never asked for them to come to our house, we asked for delivery to the store. He then Disappeared into the back for all of 5 minutes and walked back out with all the items he just told me were not available and said the truck had just delivered everything. Impressively he found the exact items in the correct boxes and unpacked it very quickly. The kid told me he would give me 5% off my purchase because I was looking to buy so many items but if I came back to the store the following day then the other guy working would give me a 10% discount. I highly wouldn't recommend visiting the store and dealing with this salesmen who knows absolutely nothing about the lights themselves or the company in which he works for.
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May 2021 by William Milkovic
Placed an order December 2015. February 2016 messaged that I had not received one of the smaller parts in the order. Was told they would contact me when it was available. Something something 2021.
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March 2021 by TOM Purka
Amazing company, great products at affordable pricing, customer service was amazing at helping me pick the lights I needed at the right price for me
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January 2021 by Kevin Carrigan Jr
This place is so awesome they have all the lights that you’re looking for for cars trucks they could put lights on power wheels for your kids sirens I get all my lights from ultra bright light the lights are so bright they work so great at night when I’m working everybody can see me I’m protected myself from working on the side of the road this place is awesome the people that work here are very friendly and respectful they get 150% Cross the board for me come on down check out the shop get your lights
