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March 2024 by Michael Proctor
Customer service was excellent. Prices were reasonable. I went there for 1 watch, bought 2.
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September 2023 by Eric O
Great quick experience. Tom was extremely helpful and friendly! Walked out with a nice automatic watch
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August 2023 by Juan Zorrilla
Absolutely love this place.Tom has always been very knowledgeable and kind. Very helpful staff as well.
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July 2023 by Dominic Blea
I usually don’t post reviews. However, I purchased a watch from the Tanger Outlet store this week and was quite impressed by the level of service I received. I came in indecisive of what kind of watch I wanted or if I wanted one at all, for that matter. I was actually in the mall to buy sneakers. The sales associate, Thomas, was very welcoming to me when I came in. He took his time helping me and was very “no pressure” about selling me anything. We looked at a few watches and I decided on one I liked. He really took his time explaining the differences of the watches and the quality. I had a good experience and am very pleased with my new watch!
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July 2023 by Stephen S.
Not sure where the other opinions have come from, but I had an absolute great experience at this store! Came in to celebrate my 24th birthday and a recent promotion at work, and wanted to treat myself to something nice. The two sales girls helped me pick out some great choices for the criteria that I was looking for and were very knowledgeable and helpful. The woman who sized the watches did a great job ensuring they were not too loose but not suffocatingly tight either. Finally, the male that helped me out (maybe Tom?) was awesome in walking me through all the functions of both watches, as well as explaining the materials and depths the diver can go down to. Overall, great experience and great staff. Will be back for another Movado very soon!
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May 2023 by Tommy
Do Not waste your money on these watches. They are trash quality. I've had the watch about 3 years worn maybe 5-6 times, and recently saw the chronos hand stopped moving. Come to my surprise the watch is defective.ORDER# 150032376 Movado Face Men's Watch
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May 2023 by Chris
Do Not waste your money on these watches. They are trash quality. I've had the watch about 3 years worn maybe 5-6 times, and recently saw the chronos hand stopped moving. Come to my surprise the watch is defective.ORDER# 150032376 Movado Face Men's Watch
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May 2023 by Extreme Punjabi Bass
I had a terrible experience with Movado at Tanger Outlets Deer Park. I purchased a watch and also inquired about another one. The owner gave me a quote for the second watch, which I told him I would consider if I didn't like the first one. However, when I went to exchange the first watch for the second, the owner refused to give me the price he had quoted me earlier. To make matters worse, the owner threatened to call security to have me kicked out when all I was asking for was the price that he had given me earlier.What's more, I noticed that the prices were different on weekdays versus weekends, with prices more than double on the weekends. This was a blatant rip-off that left a bad taste in my mouth. To add insult to injury, I had recorded the owner admitting to the price quote he had given me earlier, yet he still refused to honor it.Overall, I would not recommend Movado at Tanger Outlets Deer Park. They engage in deceptive pricing practices and have terrible customer service. Save yourself the trouble and shop elsewhere."
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April 2023 by Rah
Went here recently to replace batteries on two watches I previously gave as gifts on Mothers Day. Service was prompt. Only battery replacement and watch brand replacements are done at this store though
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April 2023 by simple kumar
Promised change watch batteries watches bought in store I keep going same location last 3 years never changed never took care of it spoke to manager Aderian and still refused to change even I m regular customer. Always excused Mangers, not in store Manger out on break Manger gone for lunch.
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December 2022 by Robert Chiofalo
The best experience I’ve ever had! The 1-on-1 experience at this location is fantastic and their knowledge and customer service is the best.. I bought a watch recently and Rob/Adrian were my salespeople and believe me they were great! Will be back to purchase more soon, thanks guys!
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August 2022 by Julio Arocho
For a store that should have qualified staff who change batteries for customers even for the weekend, this store is staffed with clueless young people who couldn't sell a toothbrush. Deeply disappointed, this store will be closed in two years I expect. Now, I will have to wait 3 months to send it away for battery replacement.
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August 2022 by R. G.
Contrary to the other comments, our experience at this store was very satisfying. From the manager to the sales person, everyone was friendly. It was a busy Sunday afternoon and I spent about an hour in the store. My sales person, Aaliyah, was very patient and helpful. I had to exchange a watch my bf gifted me. It was purchased online and to our surprise it was $100 less at the outlet. Therefore, this outlet is not selling fake watches. It's just a great bargain shopping at the outlets. My daughter also found a nice Coach watch at a great price. It's worth the trip and money. I highly recommend this store if you want to gift a special someone or just treat yourself without breaking your pockets.
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June 2022 by Christopher Ware
The “manager” made a completely rude and unnecessary comment that I shouted at him like I was screaming at one of my homeboys outside on the corner, so I haven’t been bothered to shop with or conduct any business at that store since. Completely unprofessional.
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June 2022 by Balsamo Ralph
What an excellent experience. I was't even in the market to buy a watch but I saw one that caught my eye. Pedro the sales associate was very helpful and made the decision easy. Very nice staff and happy with my new watch
