Express Factory Outlet offers a positive shopping experience with helpful and attentive staff. Customers appreciate the great energy and outstanding customer service from employees like Victor, Jovani, and Gwen, who make the experience enjoyable. Many shoppers enjoy trying on clothes in the dressing room and find the checkout staff friendly. While some feel the store lacks initial greetings upon entry, others note that everything is on sale, making it a great time to shop. However, a few customers suggest that prices can be high and recommend booking items online for better discounts before picking them up in-store. Overall, Express Factory Outlet is known for its friendly atmosphere and helpful team.
Victor and Jovani were incredibly helpful and attentive! They took their time with me and made the whole experience enjoyable and fun. Truly appreciated their great energy and outstanding customer service!
October 2024
Good selection of clothes and great customer service
September 2023
They would have gotten a 5, not one person greets you when you walk in. That's the entire outlet not just this store
