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November 2023 by Ny Elliott
Terrible experience today at store #02236 with store manager Louis around 3pm. I felt ambushed by the (4+) associates to be asked if I needed assistance from the moment I walked in. I picked up 3 sweat pants and 3 sweaters and proceeded to the check line. I was 3rd in line and was approached by Louis asking if he can take my clothes to fold for the cashier to get the line moving along. I gave him the clothes and was called to check out. I explained my experience to the cashier and she was extremely apologetic. She put me at ease, (trans #2664) however, seconds later Louis approached the register stating he's the store manager and advised her not to apologize to me (unprofessionalism at its highest). I paid and on my way out the door I can hear him still telling her there's no need to apologize. Therefore, I decided to return my items (Trans #7356) because why I'm giving my business to someone that's treating me in a terrible manner (racial profiled). Louis proceeded to say he been with the franchise for 5yrs and he stands by his associates not being apologetic (terrible customer service). Louis doesn't deserve to be a manager to conduct customers in such a poor manner it is tatestless to say the least. I would take my money elsewhere this holiday season.
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July 2023 by Chris C
Stopped in to pick up a pair of shorts. Unbeknownst to me the mall was closing at 8pm. The gentleman who helped me was superfriendly and could not have been any more helpful. Wish I knew his name as I'd love to properly recognize.
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June 2023 by Leslie Pereira
Sizes are very limited with men's jeans
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December 2022 by Meg Genova
Selection is pretty good. I typically order online and then pickup. Staff tends to congregate and ignore customers so if you really need help you’ll have to get their attention
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December 2022 by howard prince
Large selection and good service and prices
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September 2022 by Natasha Bishun
Wide selection and friendly staff!
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August 2022 by Alex Ylanzo
Great store & always clean
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August 2022 by J Rodriguez
Great place to shop and very helpful. Exchange were smooth and they went above their way to help me out.
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July 2022 by Melanie Sifuentes
Went in here the other day and an associate by the name Manuel was very helpful and knew exactly what I needed! Best employee ever! Definitely deserves a pay raise for his kind service!!
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June 2022 by samantha C.
absolutely no stock ? sales people are no help no large sizes like on line prices no better than the store
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April 2022 by Genevieve Minardi
Bought $200 worth of clothing. Tried to use 20% student discount that I have used 20 or more in the past at the same store from UNiDAYS. Manager (alexia/aleshia) refused to even come up to the register to discuss it. Completely ignored the cashier asking for help. I could easily buy everything online and get the discount with free shipping. The cashier however was extremely nice, not her fault at all. Definitely never going back to shop in store again.
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April 2022 by Samantha C.
never go here because the girl at the register has given me an attitude every single time that i have been here
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April 2022 by Joseph Volkens
This place is great and the manager sal is awesome.Everyone was pleasant and helpful
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April 2022 by Clean Cut Cleanups
Staff friendly, clean environment, however the selection was not what i was looking for. But hey, thats just me, its not for everyone
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April 2022 by zajernese
Nice large store with a nice variety and helpful associates.
