“Very nice clean place, guy that took care of me is friendly and works fast. Jack of all trades, you can send FedEx, UPS here, he gave me options for both to get the best shipping rate. Great experience!”
8AM - 6PM
75 Lake Rd A, Congers“I frequently use the UPS store in Congers. The employees are very patient, kind and professional. Shipping or buying their mailing supplies is always an easy experience and I prefer it to the post office. They move the line very quickly, if there even is one , and they explain all the options for shipping very well.”
8AM - 6PM
980 Broadway, Thornwood“This store has been an essential part of my business for 7+ years now. They are very accommodating to my package pickup/drop off needs. Always treated like family when I walk through the door. Thank you and looking forward to many more years of business together.”
8:30AM - 4:30PM
822 Commerce St, Thornwood“Got my daughters passport, I travelled here all the way from Brooklyn and I must say the lady who processed the passport application was extremely helpful and kind.”
7:30AM - 6PM
72 N State Rd, Briarcliff Manor“I asked THE UPS STORE #5527 to arrange the collection, packaging and despatch of a print I had bought at auction. It was framed. The initial estimate covered the cost of packaging a highly breakable frame. I didn’t want the frame and asked my contact at UPS if he could remove it and send the print rolled in a tube. I expected the normal bureaucratic procedural response: ‘ we do not interfere in customer’s items ..’ etc etc. but no, not at the all: the extremely friendly intelligent and responsive UPS person said he would take the print out and send it frameless and thus reduced the costs by 60% ! Not only that but throughout this interaction he guided me through the nuances of the payment system and other potential problems
A remarkable, intelligent, open-minded experience.
Many organisations - often while they are making you wait hours to talk one of their operatives- claim that ‘customer service is our priority’. This usually rings false; profits and share prices are their priority. But in the case of THE UPS STORE #5527 this mantra is true !”
8AM - 6:30PM
228 NY-59, Nanuet“Been going here for around 4/5 years now, more recently for Amazon returns.
Always a great experience from the guys! I’m always polite, and they’re always very helpful and pleasant.
Thank you!!!”
“Had such a great experience with an amazing employee today a big thank you to Candice at UPS in Croton she just went above and beyond for me and it’s so nice to feel that someone can just do a small gesture to help me out she made my day! She has always been so nice and has such a warm smile when she greats you and always says have a great day. I have to take the time to appreciate her because she deserves it and works really hard I am thankful she works there and I hope UPS knows how wonderful she is! Thank you Candice!”