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“The man who helped me switch over was super cool and nice, all the people there are. They’re funny, down to Earth people who don’t sugarcoat everything and that’s why I like them.”
“Noah was super helpful...as per usual! Any time I go into this store he has all the answers and goes above and beyond to make sure everything is set up perfectly! Thanks again for your help!”
“Terrific service, especially helpful with moving from a Samsung to an iPhone. Reviewed and explained all of my options, and got me a terrific price. Nice store with convenient parking. Augustine was wonderful to work with.”
“The staff at this T Mobile location are super friendly and very Knowledgeable. The manager ROXY helped me switched my phone and transfer data with a breeze and answered all my questions patiently. She was very friendly and always had a smile on her face. Very professional atmosphere. I would recommend this location”
“Oh my goodness, when I came in I was greeted respectfully. I’m a very difficult person to please but this one man named Sheldon made me so happy. He was so patient and kind with me. Me and my daughter went over there to trade a phone, and he was able to help us. He seemed like a hard worker from the moment we walked in. He asked us what we needed and gave his best advice and service. He was so convincing, I bought more than I expected to buy. So glad I went there!”
“An excellent experience from start to finish, which is rare these days. Not only were the employees intelligent, efficient, polite, and kind, but they also managed to solve the issue I was having without it costing a penny. About as goos as it gets. Thank you, Rosa. Thank you T-Mobile Palisades Mall.”
“Had an awesome experience upgrading to a s24 ultra with Ratu. Super easy, quick, and Ratu was incredibly knowledgeable. I enjoyed the experience so much that I dragged my technological illiterate father into the store the next day to upgrade hime to a iphone 15 pro max. Even the cases aren't egregious. Strongly recommend this store. Ask for Ratu if he's there.”
“The staff is incredible! Brought in my IPad to activate, my tech, Missael is fantastic! By bundling my IPad with my Android...he saved me quite a lot of money! Plus I got Hula for free!!! You need to come in and see these great people!!!”
“Great service. I ordered the wrong phone from the Verizon website and I was able to return the phone to this store, receive a refund. and get the phone I wanted. Very friendly and knowledgeable staff.”
“Came in with some issues with my bill and rebates when I switched from AT&T last month and for the last month regretting it but when I came in and had the pleasure of working with KEITH .. He took his time to explain everything and went above and beyond to contact customer service for me and resolve all issues I was having. He was patient, kind and extremely knowledgeable. Verizon if you are reading this which I hope you are you need to commend your employee for his services. Anyone looking to buy a phone or anything else for that matter please and see Keith. He is the man!”
“Roberto was absolutely awesome. He spent two whole hours with me on an exchange and calling my old network and arranging a transfer of four lines onto four new devices. A true role model in professionalism and customer service.”
“Great customer service experience in-store. Leanne was super helpful, patient and nice. The phone help line still has some issues so the 5 star is for my store experience.”
“All I can say Optimum is much better than Verizon. Except for the fact that they forgot to send my the $250 gift card promised when I moved and transferred my services.”
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“I visited the store in Croton on Hudson, and was welcomed graciously and quickly by staff members. They answered all my questions/issues with knowledge and excellent advice. I could not be happier and would highly recommend this store to anyone for their mobile needs. Steve, Lee and Tevin are the best!”