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October 2023 by Tara Nicosia
Super nice I love how accessible they are
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September 2023 by Gina S.
Basic service requested with appointment. Basically, I was ignored while regular patrons were serviced. Very different from former owners who were warm and welcoming. Will not return.
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August 2023 by Tamara B
This is my second time trying this place the first time was about a few years ago when one of the technicians butchered my nails and left my cuticles bleeding. She was so rough, rude and unprofessional. Covid passed, Then I went April 2023 the other day for my birthday. I got the pedicure with the callus removal and paid extra , which came out very sloppy and I still had callus left on my heel and nail polish left on my skin which I saw when I went outside and told them about. The dip powered nails were going well but they do come out very bulky and bumpy not smooth and beautiful, they just need to spend a little more time smoothing down the nail, to make them look more natural as I mentioned. Overall, they also force you to get extra serviced like their silly massage , that doesn't absolutely nothing for you because they are not professionals in that area. They would get more customers if they catered to our needs more, be nice and listen to us when we tell them exactly what we want. While you are there, you can know they are always talking about the costumer and or service as I understand a bit of their language. Just not a pleasant experience for me, for the type of money I paid over 100+ dollars, I don't think I will be returning.
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August 2023 by Ronald Maurer
Actually I went to Gerards next door.
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June 2023 by USANA兄妹俩的故事
I love this store their service and attitude is very good ~ although sometimes wait for a while, I will make an appointment in advance ~ I have been to other places to make powder, this shop does SNS is very solid ~ occasional mistakes are inevitable ~ their work is not easy ~Service: Sculpted nails
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May 2023 by Tanesha O
This is my second time trying this place the first time was about a few years ago when one of the technicians butchered my nails and left my cuticles bleeding. She was so rough, rude and unprofessional. Covid passed, Then I went April 2023 the other day for my birthday. I got the pedicure with the callus removal and paid extra , which came out very sloppy and I still had callus left on my heel and nail polish left on my skin which I saw when I went outside and told them about. The dip powered nails were going well but they do come out very bulky and bumpy not smooth and beautiful, they just need to spend a little more time smoothing down the nail, to make them look more natural as I mentioned. Overall, they also force you to get extra serviced like their silly massage , that doesn't absolutely nothing for you because they are not professionals in that area. They would get more customers if they catered to our needs more, be nice and listen to us when we tell them exactly what we want. While you are there, you can know they are always talking about the costumer and or service as I understand a bit of their language. Just not a pleasant experience for me, for the type of money I paid over 100+ dollars, I don't think I will be returning.
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April 2023 by Angelique Calladonato
Despite having an appointment, we waited an hour before being seen. Actual pedicure service was fine, but when it was time to pay, staff ran my credit card twice, claiming that it had been declined but when asked about it and staff provided receipts, it was clearly labeled that the card had been accepted and staff had intentionally voided the transaction two times. When questioned about it, staff claimed that it was because the credit card machine was out of paper, but the timestamp printed receipts that she provided clearly verified the fact that the machine did in fact have paper, and she intentionally canceled the transaction, forcing me to use their in-house ATM.Service: Pedicure
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April 2023 by Nicole M.
I scheduled a gel manicure and pedicure a little over a week ago for myself. My baby shower is this weekend and I wanted to treat myself to a nice spa day. Yesterday, I called to add a friend on for a gel pedicure and my appointment was updated. I arrived before my scheduled time of 3:00 pm today and mentioned who I was. I was greeted, but no one had gotten up to show me the gel colors that I could look at. I waited for my friend, who arrived shortly after. There were three workers; each with someone in their pedicure chair and a woman at the manicure table. My friend and I waited. Another woman walked in and she was greeted warmly because she probably comes in often. She was told the wait could be 30 minutes so she waited for a bit, then decided to come back. My friend and I were finally brought over to the pedicure chairs about a half hour after the scheduled 3:00 pm appointment. We were handed a menu to choose a pedicure and chatting as one of the workers came over. Since we were talking, she decided to come back to us. However, in that time, another regular walked in and was started immediately with a pedicure and the start of her manicure. My mother-in-law had walked in about 3:50 pm to see if she could join us and I told her that we hadn't even started. There was no water in the pedicure basin, no one had attended to us, and we were still waiting. My mother-in-law left and finally at 4:00 pm (an hour after my set appointment time), the gel pedicure began. The process was rushed and not relaxing as it should be. More people had walked in; some stayed and some left, but clearly, the volume was more than the staff present. I felt awkward asking for a design with my gel manicure, which was next, because I could tell the worker was disinterested and overwhelmed. When the spa gel pedicure was over, I moved on for the gel manicure. I had shown her a picture of what I wanted when I was sitting for my pedicure and she said she could do it. While doing my nails, she did not take the time to be detailed oriented. She was distracted with personal calls to her cell phone and another walk in asking for a phone charger. The design was cute, but the overall service was sub-par. I am a good tipper and this worker was not warm to me at all. My friend tried to pay with a card for her gel pedicure and the worker mentioned the card reader was not running the transaction. My friend had to get money out of the ATM to pay. When we left, my friend got two notifications from her bank that the card was pending two charges from the nail salon. We walked back in and the worker stated that the printer paper was out. She voided the two transactions, but on the receipt, the card had been approved both times. She wanted my friend to sign the copies and my friend declined. She took a copy of the receipt to dispute with the bank if the cards went through after she had paid in cash. Overall, the experience was something else. What should have been a fun day turned out to be the opposite. I have been to this nail salon often and did not feel like I was welcomed today. The staff was clearly overwhelmed, but I had taken the time to make an appointment, update the appointment, and arrive early. It didn't seem like any of that mattered. The experience was unacceptable. Unfortunately, even though I live close, I will be finding a different salon to do business at. It is really a shame.
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February 2023 by beyonce
They did amazing before my nails had old chipped off nail polish and now they look much better i highly suggest
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February 2023 by papi chulo
They did amazing before my nails had old chipped off nail polish and now they look much better i highly suggest
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November 2022 by mel bonomo
I went here the night before thanksgiving, and while yes it was packed, that should not compromise the service you are provided- & paying for. I got my eyebrows waxed and when I walked in the room I could immediately tell the paper over the pillow on the table had already been used. I sat there looking at it, looking at her, waiting for her to catch the hint, but no she patted the pillow and said lay down. She ONLY waxed, no plucking touch ups, no trimming- which I thought was weird and again should have said something. When I got up she pushed the waxing cart in front of the mirror and stood there so I couldn’t even get to the mirror. There was a small magnifying make up mirror on the shelf near the door so I tried to quickly lean over and look but if I even tilted it toward me I would’ve knocked things off the shelf. This is all as she’s rushing me out. I got home and realized I had just paid for a pointless waxing. She missed a huge chunk of hair on my upper end of my brow, definitely needed tweezing touch ups on the top and bottoms. I feel like I just wasted my money. & on top of it all, here I am a day later with a massive cyst like pimple on my face (I haven’t had a pimple since high school) and I’m realizing she went straight from handing cash at the register to waxing my brows and touching my face. DO NOT GO HERE, lazy work & uncleanliness.Service: Waxing
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August 2021 by Anna Tarasova-Stavdal
I hesitated at first to come because of one Google review but after a glowing review on Nextdoor I decided to give them a try. Very happy I did! My nails were frail and thin after another local salon filed the surface much too thin, so I told my tech (Elaine) and she was more gentle with them while still being firm. They understood the shape and style I wanted to go for right away without fighting me on it and made adjustments as I asked for them. Yes, there was an upcharge for getting certain items but this is no different than most and I expect to pay for quality. Salon was clean and everyone was nice. Very happy to give them a chance and they will now be my go-to.UPDATE- added a photo of 2+ weeks in, they’re holding on strong! Glad to have found my new nail spot.
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August 2021 by Gypsy Girl
Great massages manicures and pedicures. It just bothers me that anytime you go to pay they always ask you if you have cash instead? It's one thing to tip in cash but another to always push for cash payment. Honestly, who's going to pay taxes on cash received?
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June 2021 by Natasha B.
My family and I absolutely love this place! They always do a great job and it's a very clean, relaxing and friendly environment. Thank you, ladies, for always providing excellent service! It's always appreciated!
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June 2021 by Theresa Kohut
My nails were a mess having not been done professionally since covid started. Elaine did a good job making my nails look nice. Their procedure is not as complete as other places l have been but generally ate ok
