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January 2024 by Frangil Aybar
Excellent service
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January 2024 by Donna Harvey
Such a caring and wonderful staff! Wouldn't take my Fur baby anywhere else!
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October 2023 by Elizabeth Antenucci
Dr. ELDREGE is wonderful. You couldn't ask for a better or more caring vet.
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September 2023 by carla morales
Dr Eldredge is best vet . They care about the animals and that is there #1 goal. Love this vet!
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January 2023 by Cassidy Jones
They never answer the phone when you’re trying to get an appointment and then get mad when you call the number for clients who are outside vs the main number. If they would answer the phone calling the main number wouldn’t be an issue
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August 2022 by Mary Adamovic
Dr. Eldridge and her staff are wonderful.
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May 2022 by kb
I have been taking my pets here since I was a kid, and they've always been immensely kind, caring, and gracious in listening as well as explaining any questions or illnesses my pets have had. I went in today for a follow-up with one of my kitties who had to be rushed to the emergency vet over the weekend. (He's okay, no worries!) I felt terrible because the clinic is always so busy, but Dr. Janice not only listened to my kitty's unfun weekend story, looked at his records from the emergency vet, but also asked questions to make sure we were on the same page. I was worried something would be wrong still, but Dr. Janice checked him over thoroughly and happily reported he's much improved and will be fine—even writing down specific instructions for me in his medicine adjustments and other necessary supplements. This is the only place I'll ever take my cats, and this is absolutely why. So, so grateful, thank you.
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April 2022 by John Tobin
It has been our great fortune to have had Dr. Eldridge help care for our dog over the past 14 1/2 years. Her sage advice and care helped us to address questions that arose over time and sometimes with little notice. Her dedicated team all made our dog Carly feel welcome and special.When the time came to deal with the pain and infirmities of old age, she was patient, caring and empathetic. A wonderful professional and I know that she has shown her array of skills with others. This place is a great resource.
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April 2022 by Chad Birmingham
Caring professionals who have helped our pets so much over the years - we all really love this practice!
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August 2021 by Emily H.
Let me start by saying: Dr Eldridge is a phenomenal vet, and this review is solely about my experience with the woman on the phone named Cindy who was disrespectful, curt and completely unprofessional. She told me I "needed to be willing to work with her" when we were having difficulty finding a day and time for my dogs checkup- for reference, I am a sole proprietor booked a month in advance and a birth doula - my schedule is tricky to work with, and I'm aware of that. It was also a shock to me to find out my pup was overdue for two vaccines, since I was never contacted By mail as they state I was - not at my old or new address. The woman on the phone cut me off and insisted I received something by mail - I did not. when I asked her if it was a danger to my dog to wait a month for an appointment she became exasperated - I simply asked if it was in the best and highest good of my pet and his health to be taken to another vet temporarily to be seen sooner, as I was rightfully concerned about this lapse. Interestingly, I've contacted the vet several time for routine meds for my dog and not once in the last 8 months did they say I was overdue for anything or needed to bring my dog in. I felt chastised for being a full time business owner and birthworker where my schedule is often unpredictable, and for sharing that their soonest appointment in 3 weeks wouldn't work as I would be out of town. This call ended by the woman on the line becoming increasingly agitated by the difficulty in finding an appointment for my dog in addition to the question of whether or not i should attempt to bring the dog elsewhere for a single visit to get these shots ASAP; I shared I no longer felt comfortable with the way she was speaking to me - she was aggressive and combative - and that I would find a new vet for my dog. She replied viciously, full of aggravation and unnecessary frustration "good! Goodbye". I have never once in 14 years had an issue at this office. While I of course accept responsibility as a pet owner for not knowing when he was due for an annual check up or vaccines, and agree i could have called earlier about this, i had assumed they would contact me by mail or phone, which they failed to do, I will not condone the disrespect I experienced. The lack of customer service during this phone call was astounding and disgusting. How can we trust our pets in a space so hostile towards their humans? when you ask questions on your pets behalf to ensure their health and better care in the future, they should never be met with impatience, disrespect or irritability. for years my family and I raved about this vet office. we trust doctor Eldridge implicitly. but I will never return while this receptionist is still employed there. I deserve respect, patience, and kindness. I would love to speak to Dr. Eldridge personally to inform her of this uncomfortable and upsetting interaction.
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July 2021 by Kathleen Joyce
Absolutely the best staff! So caring and flexible. Dr. Eldridge is amazing!
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June 2021 by Jen K.
Love this vet office! Dr Cynthia and Janet esp are so great both with pets and humans! They are a busy office, but always great with communication and calling you back. Highly recommend.
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June 2021 by Tony Gordon
Dr Elridge and her team are exceptional vets. They're kind, personable, never rush us, and nearly always able to squeeze in emergency visits when needed. I called at opening on a Saturday and they got my dog in that day and took as much time with him as they needed. They're also very understanding about budget and will work with you to treat your pet and not bury yourself in debt.I moved away from Croton for a few years and I still drove almost an hour to this vet because she's truly the best I've ever met.
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June 2021 by will l
Love them. Caring. Understanding. Passionate. Have used them to care for my pets for 20 years.
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June 2021 by Paul Holt
They use stricted covid protocols. They come to your car and get your pet and bring it back. They give you consultation at that time. Great service.
