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“This is a great bank. I opened a new account on Mill Plain road with Sherrill Koch, the Branch Relationship Manager. I really enjoyed our conversation, as it didn't feel stuffy like most other banks. She gave me a lot of knowledge of the bank. I grew up here in Danbury, Connecticut and never realized that Savings Bank of Danbury has been open for a 170 years....wow! Also having attended Danbury High School, I had the opportunity to meet Mr. Hal Wibling's daughters. He is the Chairman of this establishment, and the family integrity is well represented by they banking institution.”
8:30AM - 5:30PM
100 Mill Plain Rd Suite 4A, Danbury
Banks
“After yet another frustrating experience at at one of the big national banks, I decided to check out the Fairfield County Bank in Ridgefield.I’m so glad I did. By far the best banking experience I’ve ever had. Every staff member was professional, polite and courteous. Opening the accounts was simple, I was asked my financial requirements and offered options based on them.They issued me a temporary ATM card on the spot. When a technical glitch kept it from accessing my account, several staff members dedicated themselves to resolving the issue. When they did and I went to leave, they said “hold on, let us unlock the door.” I hadn’t noticed it was 20 minutes past the branch closing time. No one mentioned it to me. It’s clear they were staying until they resolved my issue.The next day I went online to download the online banking app. And again had a technical issue. So I returned to the branch. Rather than tell me to look online for the FAQ or a robot tech support number, they walked me through the process. The problem turned out to be completely on my end; my phone settings weren’t correct. To be honest, it was just a stupid mistake on my part. But they were never anything but patient, polite and professional.I cannot recommend them enough.”
“The manager at the Ridgefield Main Street branch, Debbie Przewlocki, is a stellar manager and human being. She found potential fraud on our account, called immediately and multiple times to get through, closed our account, got a new account opened, and dealt with all the other issues involved, all while being incredibly kind and understanding. What a difference it makes at such a tough time to have someone so careful, competent, thorough, and caring to help us through this ordeal. THANK YOU, Debbie!”
9AM - 4PM
50 E Main St, Mt Kisco
Banks
“Key Bank in Mount Kisco has a friendly staff, it’s a definite crowd pleaser! They most of the time have confectionery and coffee for the many customer’s whim. The draw is the service and hospitality, where we see the 5 star rated care to their patrons. Keybank in Mount Kisco allows you to notarize documents, cash checks, withdraw (which of course are all obvious status quo functions of banks) yet this bank runs at a level that seems unreachable. The app is user- friendly and intuitive but if at all you have any issues you can call the bank and they resolve it right away. A formidable bank with staff that are highly trained to know what and how to do their job, there is nothing more I can say about the service at this location than their expertise is at an apotheosis: as someone who has read 1,081 books in his lifetime, a New School University alumni, Parsons student, with a Master’s in Education I find the astute nature of the staff a fresh of breath air”
8:30AM - 4PM
95 Park St, New Canaan
Banks
“I love this branch! The staff are friendly, polite and professional, especially Ping and Perry. Since I always use the drive-up, most likely I talk with one of them. They are awesome!”
“I've been banking with Chase for about eight years from the Ridgefield location and I only have positive things to say. The location has lots of parking, has a nice atmosphere, and I've only had positive experiences. I just do basic banking at this stage of my life so in that regard I am happy. On the occasion I've overdrafted from my checking they refunded the fee when I asked them to. I appreciate that.”
9AM - 5PM
175 Elm St, New Canaan
Banks
“Ron Cruz amazing to work with, he should be running the CITIBANK of new Canaan, he is extremely efficient, professional fast speed always knows what he’s doing. I highly recommend working with him directly when you go there.”
9AM - 5PM
42 Lake Ave Ext, Danbury
Banks
“Today I went to this Chase Branch to cash in about 40 US Savings Bonds. Jose, who helped me was absolutely calm, polite, and diligent, in getting all of them cashed. The other teller, Nancy, then had to deal with many customers because I was taking up all of Jose's time. She was also amazing in dealing with so many people. She was polite, patient and had excellent customer service. Everyone who I saw working there was very polite and helpful. Overall Excellent customer service!”
9AM - 5PM
420 Old Post Rd, Bedford
Banks
9AM - 5:30PM
152 US-6, Mahopac
Banks
“Extremely satisfied with their products. Additionally, the customer care is what matters tremendously. I've worked in commercial banks, and I recommend Credit Unions highly. Hope this helps.”
9AM - 4PM
2 Prospect St, Ridgefield
Banks
“M&T has been my business bank for 10+ years for good reason. I could write a novel of details but I was inspired to write this review when leaving the Ridgefield, CT branch this morning about a specific experience.In addition to the personal service and the local branch folks knowing your name, M&T has always respected my time.For example, I send an email to the branch every month and then come in to sign the paperwork for an int’l wire transfer. I was in the branch for no more than 2 1/2 minutes this morning to complete this month’s transfer! Very impressive.”
9 - 11AM 11:30AM - 4PM
945 S Lake Blvd, Mahopac
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“Trustco has served my parents for decades. When I needed to manage their accounts due to their advancing age, Mr. Jansz, the manager of the Katonah, NY office, and the whole office were immensely kind, attentive and helpful in managing the process. They were a great help to our whole family in a trying time.”